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Found 14 Skills
Mojo Helpdesk integration. Manage Tickets, Users, Organizations, Reports. Use when the user wants to interact with Mojo Helpdesk data.
Automate HelpDesk tasks via Rube MCP (Composio): list tickets, manage views, use canned responses, and configure custom fields. Always search tools first for current schemas.
Help desk and customer service platform comparison and selection — choosing the right ticketing and support platform (Zendesk, Freshdesk, Intercom, Help Scout, Zoho Desk, Front, Hiver, Jira Service Management, Gorgias, Tidio, HappyFox, Kustomer, LiveAgent, Crisp, Pylon). Use when comparing help desk platforms for a support team, deciding between Zendesk vs Freshdesk vs Intercom, evaluating which support tool fits your team size and budget, choosing a help desk for e-commerce or SaaS, migrating from one help desk to another, or wondering which platform has the best AI or automation. Do NOT use for platform-specific configuration (use /sales-zendesk or the relevant platform skill), CCaaS/contact center selection (use /sales-ccaas-selection), or live chat strategy (use /sales-live-chat).
Enables Claude to manage Crisp chat support conversations, helpdesk tickets, and customer communications
Automate Freshdesk helpdesk operations including tickets, contacts, companies, notes, and replies via Rube MCP (Composio). Always search tools first for current schemas.
Expert in Freshdesk helpdesk API for building integrations, extracting support data, managing tickets/contacts/companies, and automating support workflows. Use when working with Freshdesk, building helpdesk integrations, analyzing support ticket data, or creating customer support applications.
Production-grade Next.js chatbot builder. Covers tool calling with human-in-the-loop (HITL) approval, PostgreSQL session persistence, GDPR consent gating, SQL-first search, per-tool UI rendering, message feedback, and follow-up suggestions. Use when building chat apps, conversational AI interfaces, customer support bots, or any chatbot needing database-backed sessions, tool approval workflows, consent gating, or custom tool output components. Reference implementation: fair-helpdesk project.
Production-grade architectural patterns for building enterprise Frappe apps like CRM, Helpdesk, and HRMS. Use when designing complex multi-entity systems with workflows, SLAs, and integrations.
Sets up and operates Airbyte Agent Connectors — strongly typed Python packages for accessing 51+ third-party SaaS APIs through a unified entity-action interface. Supported services include Salesforce, HubSpot, Stripe, GitHub, Slack, Jira, Shopify, Zendesk, Google Ads, Notion, Linear, Intercom, Gong, and 36 more connectors spanning CRM, billing, payments, e-commerce, marketing, analytics, project management, helpdesk, developer tools, HR, and communication platforms. Make sure to use this skill when the user wants to connect to any SaaS API, install an airbyte-agent connector package, integrate third-party service data into a Python application or AI agent, query or search records from any supported service, or configure Airbyte MCP tools for Claude. Covers Platform Mode (Airbyte Cloud) and OSS Mode (local Python SDK).
Build a conversational AI assistant with memory and state. Use when you need a customer support chatbot, helpdesk bot, onboarding assistant, sales qualification bot, FAQ assistant, or any multi-turn conversational AI. Powered by DSPy for response quality and LangGraph for conversation state management.
UI/UX patterns and guidelines derived from official Frappe apps (CRM, Helpdesk, HRMS). Use when designing interfaces for custom Frappe applications to ensure consistency with the ecosystem.
Freshservice integration. Manage Tickets, Contacts, Companies, Products, Contracts, Vendors. Use when the user wants to interact with Freshservice data.