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Found 51 Skills
Reduce voluntary and involuntary churn through cancel flow design, save offers, exit surveys, and dunning sequences. Use when designing or optimizing a cancel flow, building save offers, setting up dunning emails, or reducing failed-payment churn. Trigger keywords: cancel flow, churn reduction, save offers, dunning, exit survey, payment recovery, win-back, involuntary churn, failed payments, cancel page. NOT for customer health scoring or expansion revenue — use customer-success-manager for that.
Synthesize user feedback from multiple channels and identify patterns to inform product decisions. Use when analyzing feedback, prioritizing feature requests, conducting NPS surveys, or understanding user sentiment. Covers feedback collection, categorization, prioritization frameworks, and closing the feedback loop.
Qualaroo integration. Manage Surveys, Questions, Answers. Use when the user wants to interact with Qualaroo data.
Pendo platform help — product analytics, in-app guides, session replay, NPS/CSAT surveys, feature adoption tracking, Leo AI. Use when Pendo guides aren't showing, feature tagging is tedious, analytics data looks wrong, users aren't completing onboarding, NPS scores are flat, need help with Pendo API or aggregation queries, setting up Pendo for the first time, or comparing Pendo to Appcues or WalkMe. Do NOT use for in-app messaging strategy across platforms (use /sales-in-app-messaging) or general customer feedback strategy (use /sales-customer-feedback).
Required reading before writing any HogQL/SQL or calling execute-sql against PostHog. Use whenever the user wants to search, find, or do complex aggregations PostHog entities (insights, dashboards, cohorts, feature flags, experiments, surveys, hog flows, data warehouse, persons, etc.) and query analytics data (trends, funnels, retention, lifecycle, paths, stickiness, web analytics, error tracking, logs, sessions, LLM traces). Covers HogQL syntax differences from ClickHouse SQL, system table schemas (system.*), available functions, query examples, and the schema-discovery workflow.
Delegate noisy investigation to one or more subagents so the orchestrator's context stays clean, then work from the distilled answer. Use this skill whenever answering a question would require reading many files, long logs, large diffs, or wide codebase surveys — i.e. when producing the answer generates far more noise than the answer itself. Use it for "how does X work", "where is Y used", "what's the root cause of Z", "summarize this PR/log" style questions, and reach for it liberally before reading a pile of files inline.
Build production computer vision pipelines for object detection, tracking, and video analysis. Handles drone footage, wildlife monitoring, and real-time detection. Supports YOLO, Detectron2, TensorFlow, PyTorch. Use for archaeological surveys, conservation, security. Activate on "object detection", "video analysis", "YOLO", "tracking", "drone footage". NOT for simple image filters, photo editing, or face recognition APIs.
Use this skill when conducting customer research - designing surveys, writing interview guides, performing NPS deep-dive analysis, interpreting behavioral analytics (funnels, cohorts, retention), or building data-driven user personas. Triggers on "create a survey", "interview script", "NPS analysis", "user persona", "behavioral analytics", "customer segmentation", "voice of customer", "churn analysis", "jobs to be done", or "research plan".
Use this skill when working with PostHog - product analytics, web analytics, feature flags, A/B testing, experiments, session replay, error tracking, surveys, LLM observability, or data warehouse. Triggers on any PostHog-related task including capturing events, identifying users, evaluating feature flags, creating experiments, setting up surveys, tracking errors, and querying analytics data via the PostHog API or SDKs (posthog-js, posthog-node, posthog-python).
Use this skill when designing engagement surveys, running pulse checks, building retention strategies, or improving culture. Triggers on employee engagement, surveys, pulse checks, retention strategies, culture building, eNPS, team health, and any task requiring engagement measurement or improvement programs.
Design and conduct user research using interviews, focus groups, surveys, and field observation. Use this skill when the user needs to understand customer needs, validate product assumptions, gather qualitative insights, or design a research study — even if they say 'we need to talk to users', 'how do we validate this idea', or 'what do our customers actually think'.
Research methodologies, user interviews, surveys, usability testing, persona creation, and insight extraction