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Found 49 Skills
Create an initial, assumption-based persona profile that synthesizes available user research, market data, and stakeholder knowledge into a working hypothesis about your target user. Use this to align
Create a structured user interview script with warm-up, core exploration, and wrap-up sections. Use when preparing for user research interviews to ensure consistent, insightful conversations.
Plan and facilitate design sprints from challenge framing through prototype testing.
Synthesize user research from interviews, surveys, and feedback into structured insights. Use when you have a pile of interview notes, survey responses, or support tickets to make sense of, need to extract themes and rank findings by frequency and impact, or want to turn raw feedback into roadmap recommendations.
Map user Jobs-to-Be-Done with functional, emotional, and social dimensions plus outcome expectations. Use when reframing product decisions around user motivations rather than features.
Help users define problems clearly before jumping to solutions. Use when someone is scoping a new feature, validating a product idea, struggling to articulate what they're building, or falling into the "shiny object trap" with new technology.
Help users conduct effective usability testing. Use when someone is planning user tests, designing prototype validation, preparing usability studies, or trying to understand why users struggle with their product.
Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input.
Help users run better customer and user interviews. Use when someone is preparing for user research, planning discovery interviews, writing interview questions, analyzing interview findings, or trying to understand customer needs.
User research, usability heuristics, user psychology, accessibility, inclusive design, user testing, and UX metrics
Expert product management covering strategy, roadmapping, user research, prioritization frameworks, and stakeholder management.
UX design principles for creating intuitive, accessible, and user-centered digital experiences