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Found 74 Skills
Genesys Cloud CX platform help — enterprise CCaaS with AI-powered experience orchestration, omnichannel ACD routing (voice + digital), Architect IVR/flow builder, workforce management (WFM forecasting/scheduling/adherence), quality management (evaluations/scoring), predictive routing, agent assist, virtual agents, outbound dialer, Interaction Analytics, AppFoundry marketplace (450+ apps), REST Platform API with OAuth 2.0 and 15 regional endpoints, deep Salesforce integration (CX Cloud joint product + Service Cloud Voice BYOT), 4 tiers CX1 $75/CX2 $115/CX3 $155/CX4 $240 per user/mo + telephony minutes. Use when setting up Genesys Cloud routing or Architect flows, WFM forecasting not matching actual volume, quality management evaluations not triggering coaching, dropped calls or audio quality issues, comparing Genesys pricing tiers, integrating Genesys with Salesforce or ServiceNow, Genesys reporting hard to navigate, MFA management confusing, Genesys API integration, or evaluating enterprise CCaaS platforms. Do NOT use for building a general coaching program (use /sales-coaching) or comparing CCaaS platforms (use /sales-ccaas-selection).
Official NVIDIA-authored guidance for navigating PhysicsNeMo — pick the model, datapipe, or example for a SciML/AI4Science task (surrogates, forecasting, downscaling, physics-informed, inverse, generative). Points at existing files via live repo search; never writes code. Do NOT use for installation or environment setup, training-loop or other code authoring/scaffolding, contributor/CI/packaging questions, repo-specific questions in physicsnemo-sym/-cfd/-curator, or general (non-physics) ML/PyTorch.
Expert renewal management guidance for maximizing retention and expansion revenue. Use when building renewal playbooks, forecasting renewal pipeline, structuring multi-year deals, developing pricing strategies, mitigating churn risk, defending against competitive displacement, negotiating contracts, attaching expansion to renewals, or optimizing renewal operations. Covers high-touch and tech-touch renewal motions, early renewal strategies, and save plays.
Strategic guidance on AI scaling laws, capability trajectories, and building products at the frontier of AI capabilities. Use when users ask about AI scaling trends, capability forecasting, planning AI product development timelines, understanding pretraining vs reinforcement learning phases, interpreting AI benchmark improvements, deciding when to build AI products that don't quite work yet, or strategizing around rapidly advancing AI capabilities. Also triggers for questions about task horizon doubling, Jevons paradox in AI, or how to position products for future model improvements.
PPC financial calculator and modeling tool. CPA, ROAS, CPL calculations, break-even analysis, impression share opportunity sizing, budget forecasting, LTV:CAC ratio analysis, and MER (Marketing Efficiency Ratio) assessment. Requires zero API access. Works with pasted data from exports. Use when user says PPC math, ad calculator, break-even, budget forecast, ROAS calculator, CPA calculator, impression share, LTV CAC, or MER.
Metaculus is a forecasting platform where users predict outcomes of real-world events. Use this skill to interact with the Metaculus API for browsing questions, submitting forecasts, reading community predictions, managing comments, and downloading forecast data.
Talkdesk platform help — cloud contact center (CCaaS) with AI virtual agents, omnichannel routing, workforce management, and quality management. Use when setting up Talkdesk ACD routing or Studio IVR, calls keep dropping or audio quality is bad, AI features like Autopilot and CoPilot are expensive add-ons, comparing Talkdesk pricing tiers (Digital $85 to Industry $225/agent/mo), integrating Talkdesk with Salesforce Service Cloud Voice, Talkdesk reporting is hard to customize, WFM forecasting or scheduling not working, or implementation taking too long. Do NOT use for building a general coaching program (use /sales-coaching) or reviewing a specific call transcript (use /sales-call-review).
Leverages BigQuery's built-in machine learning and GenAI capabilities for advanced data analytics. Use when you need to write SQL queries that perform time-series forecasting, detect outliers, find key drivers, or leverage generative AI capabilities in BigQuery.
When the user wants to build quantitative growth models -- including loop-based models, sensitivity analysis, revenue forecasting, or unit economics. Also use when the user says "growth forecast," "revenue model," "CAC LTV," "growth projections," or "financial model." For growth loops, see growth-loops. For PLG metrics, see plg-metrics.
Use when making predictions or judgments under uncertainty and need to explicitly update beliefs with new evidence. Invoke when forecasting outcomes, evaluating probabilities, testing hypotheses, calibrating confidence, assessing risks with uncertain data, or avoiding overconfidence bias. Use when user mentions priors, likelihoods, Bayes theorem, probability updates, forecasting, calibration, or belief revision.
Sales strategy expertise for sales methodologies (MEDDIC, SPIN, Challenger), sales forecasting, account management, pipeline management, sales enablement, and revenue operations. Use when building sales processes, qualifying deals, managing pipelines, or improving close rates.
Generate realistic KPI benchmarks for an influencer campaign before launch based on industry, platform, creator tier, and budget. This skill should be used when setting performance expectations for a creator campaign, estimating reach engagement and conversion benchmarks before launch, building KPI targets for an influencer program, forecasting campaign performance by creator tier and platform, setting EMV and ROAS targets for a campaign brief, defining what good looks like for an upcoming creator activation, calibrating expectations for a gifting or paid campaign across Instagram TikTok or YouTube, or creating a benchmark framework to measure campaign success against. For calculating ROI after a campaign ends, see campaign-roi-calculator. For calculating engagement rates from actual post data, see engagement-rate-calculator-benchmarker. For building a full KPI framework tied to business objectives, see campaign-goal-to-kpi-framework-builder.