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Found 51 Skills
Vitally platform help — Health Scores, Playbooks, Projects, Automation, AI copilot, NPS, Dashboards, REST API. Use when health scores aren't reflecting reality, playbook automations aren't triggering, Salesforce or HubSpot sync is broken, onboarding projects are stalling, NPS surveys aren't reaching users, Vitally AI summaries seem off, custom traits aren't updating via API, or dashboards show stale data. Do NOT use for general customer success strategy (use /sales-customer-success) or survey design methodology (use /sales-customer-feedback).
Turn messy user research notes, interviews, support tickets, surveys, and product context into an evidence-backed decision room: a single HTML artifact with an evidence ledger, theme map, confidence heatmap, opportunity matrix, decision memo, and experiment queue. Use when teams need to move from qualitative signals to product or design decisions without fabricating certainty.
Use when conducting user research (interviews, usability tests, surveys, A/B tests) or designing research studies. Covers discovery, validation, evaluative methods, research ops, governance, and measurement for software experiences.
Multi-route literature expansion + metadata normalization for evidence-first surveys. Produces a large candidate pool (`papers/papers_raw.jsonl`, target ≥1200) with stable IDs and provenance, ready for dedupe/rank + citation generation. **Trigger**: evidence collector, literature engineer, 文献扩充, 多路召回, snowballing, cited by, references, 元信息增强, provenance. **Use when**: 需要把候选文献扩充到 ≥1200 篇并补齐可追溯 meta（survey pipeline 的 Stage C1，写作前置 evidence）。 **Skip if**: 已经有高质量 `papers/papers_raw.jsonl`（≥1200 且每条都有稳定标识+来源记录）。 **Network**: 可离线（靠 imports）；雪崩/在线检索需要网络。 **Guardrail**: 不允许编造论文；每条记录必须带稳定标识（arXiv id / DOI / 可信 URL）和 provenance；不写 output/ prose。
Master user research with interviews, surveys, personas, journey mapping, and research synthesis for user-centered design.
Organize qualitative research data into an affinity diagram with themes, clusters, and insight statements. Use when synthesizing large amounts of qualitative data from interviews, observations, or surveys.
Implement Syncfusion WinForms Rating control for star ratings and user feedback inputs. Use this when building product reviews, satisfaction surveys, or quality rating UIs in WinForms. Covers rating precision (standard/half), built-in shapes (star, circle, heart, diamond), custom image shapes, orientation and Office-themed gradient styling.
Customer feedback, NPS, CSAT, CES, Voice of Customer strategy across platforms — survey design, response rate optimization, closed-loop feedback, text analytics, benchmarking, program governance. Use when NPS scores are stagnant, survey response rates are low, feedback isn't driving action, unsure which CX metric to use, need to design a VoC program, comparing feedback tools (Medallia vs Qualtrics vs SurveyMonkey vs Typeform), or customers feel over-surveyed. Do NOT use for product review collection like Trustpilot or G2 (use /sales-customer-reviews) or in-app message surveys (use /sales-in-app-messaging).
Birdeye platform help — reviews, listings, social media, messaging, surveys, referrals, payments, and BirdAI for multi-location businesses. Use when review requests not generating responses, Google Business Profile listings out of sync, webchat not converting visitors, survey response rates low, unsure how to set up BirdAI automation, or comparing Birdeye vs Podium vs Yext vs Reputation.com. Do NOT use for ecommerce product review apps like Judge.me or Yotpo (use /sales-customer-reviews) or B2B software reviews on G2 (use /sales-g2).
Enables Claude to create, manage, and analyze Microsoft Forms surveys and quizzes via Playwright MCP
Identify section boundaries and content sequences within a scraped webpage for AEM Edge Delivery Services import. Performs two-level analysis (sections, then sequences per section) and surveys available blocks.
Specialized literature review skill with review discovery, deep targeted research (15-30 papers per section), recency surveys, and convergence tracking for comprehensive literature reviews