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Found 40 Skills
Help users run effective customer discovery conversations and extract actionable insights. Use when someone is preparing for user research, planning discovery interviews, writing interview questions, analyzing findings, validating problems, understanding customer behavior, or trying to learn what customers actually want. Triggers include mentions of "customer interviews", "user research", "discovery calls", "talking to customers", "validating ideas", "customer conversations", "problem validation", or questions about what to ask customers.
Build a 4-quadrant empathy map (Says, Thinks, Does, Feels) to synthesize user research into actionable insights. Use when you need to quickly capture and share user understanding across the team.
Use when asked to "run a design sprint", "5-day sprint", "prototype in a week", "test ideas before building", or "Jake Knapp sprint". Helps teams go from problem to tested prototype in five days. The Design Sprint framework (created by Jake Knapp at Google Ventures) compresses months of work into one focused week.
Design and launch a product survey and produce a Survey Pack (brief, questionnaire/instrument, analysis plan, launch checklist, reporting outline). Use for customer surveys, onboarding surveys, NPS/CSAT/PMF, cancellation/churn, and feedback surveys.
Plan, run, and synthesize usability tests and produce a Usability Test Pack (test plan, tasks/script, logistics, notes template, issue log, findings + recommendations). Use for usability test, user test, prototype test, user testing, usability study, Wizard of Oz, fake door.
Builds feedback collection systems using Superhuman's PMF framework and YC's "talk to users" methodology. Use when implementing NPS surveys, scheduling user interviews, or measuring product-market fit.
Implements Teresa Torres' continuous discovery habits for weekly customer contact, opportunity solution trees, and assumption testing. Use when building discovery processes, conducting user research, validating assumptions, or establishing product trio workflows.
End-to-end UI/UX design skill that takes a feature from vague idea to production-ready UI by moving sequentially through research, requirements, information architecture, wireframing, and visual design without skipping steps.
Create a Product Requirements Document (PRD) for your MVP. Use when the user wants to define product requirements, create a PRD, or says "help me write requirements", "create PRD", or "define my product".
Assist with core product management activities including writing PRDs, analyzing features, synthesizing user research, planning roadmaps, and communicating product decisions. Use when you need help with PM documentation, analysis, or planning workflows that integrate with your codebase.
Processes and guardrails for recruiting, scheduling, consent, and incentive fulfillment.
Design Thinking process—Empathize, Define, Ideate, Prototype, Test. Use for product design, solving ambiguous problems, or when you don't know what users really need.