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Found 784 Skills
Pendo platform help — product analytics, in-app guides, session replay, NPS/CSAT surveys, feature adoption tracking, Leo AI. Use when Pendo guides aren't showing, feature tagging is tedious, analytics data looks wrong, users aren't completing onboarding, NPS scores are flat, need help with Pendo API or aggregation queries, setting up Pendo for the first time, or comparing Pendo to Appcues or WalkMe. Do NOT use for in-app messaging strategy across platforms (use /sales-in-app-messaging) or general customer feedback strategy (use /sales-customer-feedback).
Qualtrics XM platform help — CX surveys (NPS/CSAT/CES), Employee Experience (EX) pulse surveys, Strategy & Research, Experience Agents AI, XM Directory, dashboards, REST API v3, MCP servers. Use when surveys aren't getting responses, dashboards won't show the right data, API calls return errors, you're setting up Qualtrics for the first time, confused by XM Directory contact management, need to export response data, comparing Qualtrics vs Medallia, or Qualtrics is too complex and you need guidance. Do NOT use for general NPS/CSAT strategy across tools (use /sales-customer-feedback) or product review collection like Trustpilot or G2 (use /sales-customer-reviews).
Beehiiv platform help — newsletter publishing, audience growth, monetization (ad network, paid subscriptions, Boosts), referral programs, email automations, website builder, API. Use when beehiiv emails are going to spam on shared IPs, ad network isn't generating revenue, Boosts aren't converting, paid subscriptions have Stripe issues, automations are limited to 30 days, referral program rewards aren't working, website builder is buggy, or API calls are failing. Do NOT use for general newsletter monetization strategy (use /sales-newsletter) or growing your subscriber list strategy (use /sales-audience-growth).
MuleSoft platform help — Anypoint Platform, API-led connectivity, Design Center, Anypoint Studio, Code Builder, Exchange, Runtime Manager, API Manager, Flex Gateway, Composer, RPA, IDP, DataWeave, CloudHub, 450+ connectors. Use when Anypoint Studio crashes or gives misleading errors, DataWeave transformation isn't working, CloudHub deployment fails or runs out of CPU credits, API policies aren't enforcing correctly, connectors won't authenticate to SAP or Salesforce, vCore pricing is spiraling and you need to optimize, or MuleSoft implementation is stalling. Do NOT use for general CRM platform config (use /sales-salesforce) or simple Zapier/Make integrations (use /sales-integration).
LoyaltyLion platform help — points, tiers, rewards, referrals, custom loyalty pages, receipt upload (omnichannel), AI recommendations, analytics, Klaviyo Events integration, Admin API, Headless API. Use when LoyaltyLion points not accruing correctly, tiers not promoting members, custom loyalty page not displaying, Klaviyo flows not triggering from LoyaltyLion events, API returning errors, or rewards not redeeming at checkout. Do NOT use for cross-platform loyalty strategy (use /sales-loyalty), cross-platform email marketing (use /sales-email-marketing), or connecting tools generally (use /sales-integration).
TranscribeMe platform help — human+AI hybrid transcription service with 99% accuracy guarantee on human-reviewed tiers, HIPAA compliance, and REST API. Use when uploading audio for human-edited transcription, choosing between Machine Express and human-reviewed tiers, integrating TranscribeMe API into a transcript pipeline, comparing TranscribeMe vs Rev vs GoTranscript vs Sonix for accuracy-critical transcription, troubleshooting slow turnaround or inconsistent punctuation, setting up HIPAA-compliant medical or legal transcription, or debugging chunked upload or OAuth token issues. Do NOT use for live meeting recording or real-time transcription (TranscribeMe is upload-only — use /sales-note-taker for live meeting tools).
Verint Open Platform help — enterprise CX automation with Da Vinci AI bots (Quality Bot 100% QA, Coaching Bot real-time guidance, Wrap Up Bot auto-summaries, CX/EX Scoring, TimeFlex agent scheduling, Exact Transcription 80+ languages), WFM forecasting/scheduling/adherence, knowledge automation, IVA virtual assistants, speech/text analytics, financial compliance, Verint Marketplace 350+ listings. Use when Verint reports loading slowly or showing inconsistent data, Quality Bot not scoring interactions correctly, Coaching Bot recommendations irrelevant, WFM forecasts off vs actual volume, Verint API integration or developer portal questions, comparing Verint vs NICE vs Genesys WEM capabilities, or connecting Verint to your CCaaS or CRM. Do NOT use for choosing between CCaaS platforms (use /sales-ccaas-selection) or for QA tool comparison across vendors (use /sales-coaching).
Plaud platform help — hardware AI voice recorder (Note, NotePin, NotePin S, Note Pro) with cloud transcription, AI summaries, and Developer API. Use when choosing between Plaud devices, setting up phone call recording with the vibration sensor, troubleshooting recording activation or sync failures, integrating Plaud transcripts into CRM or data pipelines via the Developer API, comparing Plaud pricing tiers (Starter/Pro/Unlimited), or debugging Bluetooth connectivity and charging issues. Do NOT use for choosing between note-taker platforms (use /sales-note-taker) or reviewing a call for coaching (use /sales-call-review).
Genesys Cloud CX platform help — enterprise CCaaS with AI-powered experience orchestration, omnichannel ACD routing (voice + digital), Architect IVR/flow builder, workforce management (WFM forecasting/scheduling/adherence), quality management (evaluations/scoring), predictive routing, agent assist, virtual agents, outbound dialer, Interaction Analytics, AppFoundry marketplace (450+ apps), REST Platform API with OAuth 2.0 and 15 regional endpoints, deep Salesforce integration (CX Cloud joint product + Service Cloud Voice BYOT), 4 tiers CX1 $75/CX2 $115/CX3 $155/CX4 $240 per user/mo + telephony minutes. Use when setting up Genesys Cloud routing or Architect flows, WFM forecasting not matching actual volume, quality management evaluations not triggering coaching, dropped calls or audio quality issues, comparing Genesys pricing tiers, integrating Genesys with Salesforce or ServiceNow, Genesys reporting hard to navigate, MFA management confusing, Genesys API integration, or evaluating enterprise CCaaS platforms. Do NOT use for building a general coaching program (use /sales-coaching) or comparing CCaaS platforms (use /sales-ccaas-selection).
trendHERO platform help — Instagram influencer analytics (95M+ profiles, 20+ filters), Account Quality Score (AQS 1-100, fake follower detection), Audience Analysis, Daily Tracking, Ads Database (10M+ posts), Audience Overlap, REST API (Bearer auth, webhooks). Covers discovery search, AQS interpretation, audience vetting, tracking setup, ads database research, API integration, and pricing (Free/Lite/Pro/Advanced). Use when you suspect an influencer has fake followers, trendHERO search results aren't matching your niche, you need to monitor an influencer's metrics over time, you want to see which influencers your competitors are using, the trendHERO API isn't working as expected, you're unsure which trendHERO plan fits your budget, or you're deciding between trendHERO, HypeAuditor, and Heepsy. Do NOT use for influencer strategy across platforms (use /sales-influencer-marketing), TikTok marketing (use /sales-tiktok-marketing), gaming influencer marketing (use /sales-gaming-marketing), or ad campaigns (use /sales-retargeting).
Nordic API Gateway integration. Manage data, records, and automate workflows. Use when the user wants to interact with Nordic API Gateway data.
Build and debug Enable Banking API integrations for account information (AIS), payment initiation (PIS), ASPSP discovery, user sessions, JWT authentication with RSA certificates, sandbox setup, and TypeScript/Node clients. Use when Codex needs to implement Enable Banking request flows, generate or validate bearer JWTs, model Enable Banking schemas, handle PSU redirect callbacks, fetch accounts/balances/transactions, create payments, or troubleshoot Enable Banking API errors.