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Found 262 Skills
Talkdesk platform help — cloud contact center (CCaaS) with AI virtual agents, omnichannel routing, workforce management, and quality management. Use when setting up Talkdesk ACD routing or Studio IVR, calls keep dropping or audio quality is bad, AI features like Autopilot and CoPilot are expensive add-ons, comparing Talkdesk pricing tiers (Digital $85 to Industry $225/agent/mo), integrating Talkdesk with Salesforce Service Cloud Voice, Talkdesk reporting is hard to customize, WFM forecasting or scheduling not working, or implementation taking too long. Do NOT use for building a general coaching program (use /sales-coaching) or reviewing a specific call transcript (use /sales-call-review).
Extracts, retrieves, and applies CMS brand guidelines (voice, tone, style, colors, typography) to generated content. Use this skill ANY TIME a user request involves branding, brand voice, brand tone, brand guidelines, brand identity, brand styling, or applying a brand to content. Triggers for requests like "apply my brand", "use our brand voice", "match our brand guidelines", "find my brand", "search for brand", "get brand instructions", "apply brand tone". Handles the full workflow: searching for brands in Salesforce CMS, extracting brand instructions, and applying brand voice/tone/guidelines to generated content. Does not apply to media/image search (use searching-media skill), logo search, or creating new brand definitions.
Salesforce Data Cloud Retrieve phase. Use this skill when the user runs Data Cloud SQL, async queries, vector search, search-index workflows, or metadata introspection for Data Cloud objects. TRIGGER when: user runs Data Cloud SQL, describe, async queries, vector search, search-index workflows, or metadata introspection for Data Cloud objects. DO NOT TRIGGER when: the task is standard CRM SOQL (use platform-soql-query), segment creation or calculated insight design (use data360-segment), or STDM/session tracing/parquet analysis (use agentforce-observe).
MUST activate when the project contains a uiBundles/*/src/ directory and the task involves uploading, attaching, or dropping files. Use this skill when adding file upload functionality to a UI bundle app. Provides progress tracking and Salesforce ContentVersion integration. This feature provides programmatic APIs ONLY — build custom UI using the upload() API. ALWAYS use this instead of building file upload from scratch with FormData or XHR.
Fetch agentic setup prompt categories from a connected Salesforce org using the Connect API. Use this skill to call GET /agenticsetup/categories and return the list of prompt categories, optionally with their nested prompts. TRIGGER when: user asks to get, fetch, list, or show agentic setup categories, prompt categories, setup copilot categories, prompt library categories, available setup prompts, Agentforce prompt library, or copilot prompts. DO NOT TRIGGER when: user wants to create new categories, work with non-categories endpoints, or generate OpenAPI specs.
Use this skill when users need to create, generate, or validate Salesforce List View metadata. Trigger when users mention list views, filtered record lists, creating views, setting up record columns, filtering records by criteria, or ask about list view visibility. Also use when users say things like "I need a view that shows...", "filter records by...", "create a list view for...", or when they're working with ListView XML files and need validation or troubleshooting.
Generates correct, deployable Salesforce permission set metadata (PermissionSet XML) with object, field, user, and app permissions. Use this skill when creating or editing permission set metadata, object permissions, field-level security (FLS), tab visibility, or deploying permission sets.
Use this skill to configure Salesforce Data Cloud DataSpace access for permission sets. Grants dataspace-level access via MDAPI PermissionSet XML with dataspaceScopes elements, and optionally grants object-level access to specific DMO, DLO, or CIO objects via the Object Access Grants Connect API. TRIGGER when: user needs to create or update a permission set that includes DataSpace access, grant a permission set access to a specific dataspace, configure dataAccessLevel or objectAccessLevel for a dataspace scope, add RBAC object access grants for Data Cloud objects, or list or remove object access grants for a permission set and DataSpace pair. DO NOT TRIGGER when: the task is a generic permission set without any dataspace access (use platform-permission-set-generate), the request is about data ingestion or streams (use data360-prepare), or the work involves creating dataspaces themselves rather than granting access to them.
Automate Salesforce tasks via Rube MCP (Composio): leads, contacts, accounts, opportunities, SOQL queries. Always search tools first for current schemas.
Creates Salesforce architecture diagrams using Mermaid with ASCII fallback. Use when visualizing OAuth flows, data models (ERDs), integration sequences, system landscapes, role hierarchies, or Agentforce agent architectures.
Query and manage Salesforce CRM data via the Salesforce CLI (`sf`). Run SOQL/SOSL queries, inspect object schemas, create/update/delete records, bulk import/export, execute Apex, deploy metadata, and make raw REST API calls.
Salesforce debug log analysis and troubleshooting with 100-point scoring. TRIGGER when: user analyzes debug logs, hits governor limits, reads stack traces, or touches .log files from Salesforce orgs. DO NOT TRIGGER when: running Apex tests (use running-apex-tests), generating or fixing Apex code (use generating-apex), or Agentforce session tracing (use observing-agentforce).