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Found 10 Skills
Maps the full customer journey from first touch to advocacy. Generates a comprehensive customer-journey.md with all stages, touchpoints, emotions, pain points, opportunities, Mermaid diagrams, and metrics. Use when mapping customer experience, designing onboarding flows, identifying churn risks, or optimizing conversion funnels.
Use this skill when users need to design a sales funnel, map a value ladder, or create a customer journey. Activates for "build my funnel," "design a funnel," "create a value ladder," or when planning landing page sequences.
End-to-end marketing plan framework based on Allan Dib's "The 1-Page Marketing Plan". Use when you need to: (1) define your target market using the PVP Index, (2) craft a compelling message and USP, (3) choose advertising media and channels, (4) design lead capture systems and magnets, (5) build lead nurture sequences, (6) optimize sales conversion, (7) create world-class customer experiences, (8) increase customer lifetime value, (9) build referral and advocacy systems.
This skill should be used when the user asks to "set up lead scoring", "create customer journeys", "marketing automation", "behavioral scoring", or mentions lead scoring, customer journey mapping, or marketing automation. Creates strategic lead scoring and journey automation systems that nurture prospects and identify sales-ready leads.
This skill should be used when the user asks to "write email sequences", "create email campaigns", "welcome series", "launch sequence", "nurture sequence", or "email marketing automation". Creates complete, high-converting email sequences for all stages of the customer journey including welcome, nurture, launch, winback, and transactional emails.
Braze platform help — Canvas Flow journey orchestration, email/push/in-app/SMS/WhatsApp/Content Cards campaigns, BrazeAI (predictive, generative, agentic), Braze Data Platform (CDI, Currents), real-time segmentation, Catalogs, Feature Flags, transactional email API, Liquid templating, Connected Content, Braze Alloys integrations, SCIM, REST API. Use when asking 'how do I do X in Braze', configuring Canvas flows, building segments, setting up Currents data streaming, using the Braze API, or migrating from Appboy. Do NOT use for building prospect lists (use /sales-prospect-list), designing outbound cadence strategy (use /sales-cadence), cross-platform deliverability (use /sales-deliverability), transactional email strategy (use /sales-transactional-email), push notification strategy (use /sales-push-notification), in-app messaging strategy (use /sales-in-app-messaging), or email marketing strategy (use /sales-email-marketing).
Use when needing to design or optimize the customer journey from awareness to purchase, maximize conversion rates, and build a sustainable monetization system
Use when designing customer journey, optimizing conversion paths, or improving sales performance
Frames product design problems before solutions exist. Synthesizes research, sizes opportunities, defines hypotheses, scopes projects, and maps customer journeys. Use this skill for new project kickoffs, ambiguous business asks, translating research into briefs, strategic framing sessions, opportunity assessments, project scoping, stakeholder alignment, and competitive analysis—even if the user doesn't explicitly say "strategize."
End-to-end service design and service improvement workflow based on Lou Downe's "Good Services" (15 principles). Use when the user asks for a service audit, service blueprint, customer journey map/service map, designing a new service, fixing a broken service, improving findability/clarity/accessibility, or creating an actionable backlog and service standard.