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Found 7 Skills
Grant a user the runtime permissions an activated ITSM agent's actions need so the actions do not fail on permission errors. After a Fulfiller or Employee agent is activated, this skill detects which platform feature permission sets are provisioned (Prompt Templates, Data Cloud, Unified Catalog), lets you pick a tier (user/agent vs admin) per feature and which user(s) to assign, then assigns them (license first when license-gated). It also creates a custom "Agent Access" permission set granting the activated agents you choose and assigns it to the user — all via the Salesforce CLI. Use to grant a user access to an activated agent, to assign prompt-template, data-cloud, or unified-catalog access, or to create an Agent Access permission set. DO NOT TRIGGER for enabling Agentforce for IT Service toggles, creating or activating an agent, the Fulfiller activation action-surfacing gap (service-itsm-agentic-setup-itsm-agentforce-permset-assign), CMDB access, or generic permission-set assignment.
Data Cloud 360° view of a single Agentforce session. Pulls 24 STDM + GenAI DMO rows via the DC Query REST API, assembles a hierarchical session tree (Interaction → Step → Generation → GatewayRequest), renders a human-readable summary with transcript + per-turn topic/action invocations + LLM generations + tool calls + audit chain. TRIGGER when user asks to trace, inspect, summarize, or describe a specific Agentforce session by session id (Agent Session UUID `019d…` or MessagingSession id `0Mw…`). Also triggers on session discovery — find/list/search sessions by time, agent, channel, outcome, or conversation text — when the user has no session id yet. DO NOT TRIGGER for design-time architecture questions (use investigating-agentforce-architecture instead) or for runtime perf/latency/SLO questions that require platform telemetry beyond Data Cloud.
Analyze production Agentforce agent behavior using session traces and Data Cloud. TRIGGER when: user queries STDM session data or Data Cloud trace records; investigates production agent failures, regressions, or performance issues; asks about session traces, conversation logs, or agent metrics; wants to reproduce a reported production issue in preview; runs findSessions or trace analysis queries. DO NOT TRIGGER when: user creates, modifies, or debugs .agent files during development (use developing-agentforce); writes or runs test specs (use testing-agentforce); uses sf agent preview for local development iteration; deploys or publishes agents.
Analyze production Agentforce agent behavior using session traces and Data Cloud. TRIGGER when: user queries STDM session data or Data Cloud trace records; investigates production agent failures, regressions, or performance issues; asks about session traces, conversation logs, or agent metrics; wants to reproduce a reported production issue in preview; runs findSessions or trace analysis queries. DO NOT TRIGGER when: user creates, modifies, or debugs .agent files during development (use agentforce-generate); writes or runs test specs (use agentforce-test); uses sf agent preview for local development iteration; deploys or publishes agents.
Deploy the TPM Accruals Data Kit components specifically required for Trade Promotion Effectiveness (TPE) dashboards. Use when a customer or admin wants to install or deploy the TPM data kit for TPE dashboards, or as a delegated step from consumer-goods-tpe-dashboard-configure. Do not use this skill if the customer wants to deploy the TPM Accruals Data Kit for the Accruals feature.
Data Cloud 360° view of a single Agentforce session. TRIGGER when user asks to trace, inspect, summarize, or describe a specific Agentforce session by session id (Agent Session UUID `019d…` or MessagingSession id `0Mw…`). Also triggers on session discovery — find/list/search sessions by time, agent, channel, outcome, or conversation text — when the user has no session id yet. DO NOT TRIGGER for design-time architecture questions (use agentforce-architecture-analyze instead) or for runtime perf/latency/SLO questions that require platform telemetry beyond Data Cloud.
Use this skill to deploy the TPM Liability Accruals data kit end to end to a Salesforce org. Invoke when a customer or teammate wants to install the accrual engine, verify the Data Cloud connection, deploy the Data Kit components, and schedule the export and accrual calculation chain. Trigger phrases include: 'deploy the accrual data kit', 'set up liability accruals', 'install TPM accruals', 'headless accruals setup', 'configure the Data Cloud export connector', 'schedule the accrual chain'. Do NOT use for creating a Data Space alone (use platform-dataspace-access-configure), for generic Salesforce metadata deployment (use platform-metadata-deploy), for querying org data only (use platform-soql-query), or when setting up the data kit for the Trade Promotion Effectiveness (TPE) feature (use consumer-goods-tpe-datakit-deploy instead).