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Use when a command fails for a reason that is not the change you were asked to make: a tool that will not install, a runtime the shell cannot find, an authentication that expires mid-task, a permission, a registry, a proxy, a container that will not start. Covers noticing you are in one, bounding the investigation before it eats the session, probing without guessing, reading the tool's own source and its primary documentation, and recording what was learned so the next person does not pay again. A workaround that needs contortions is a finding, not a fix. Not for a failure in the code you are changing, and not for a test that fails because the behaviour is missing.