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Found 3 Skills
Navigate difficult conversations and deliver constructive feedback using structured frameworks. Covers the Preparation-Delivery-Follow-up model and Situation-Behavior-Impact (SBI) feedback technique. Use when preparing for difficult conversations, giving feedback, or managing conflicts.
Manage stakeholder expectations and engagement through targeted communication, regular updates, and relationship building. Tailor messaging for different stakeholder groups and priorities.
Manages stakeholder relationships using Kim Scott's Radical Candor and Carole Robin's interpersonal dynamics. Use when giving/receiving feedback, navigating difficult conversations, or building trust across teams.