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Found 51 Skills
Use when validating product assumptions before building, discovering unmet user needs, understanding customer problems and workflows, testing concepts or positioning, researching target markets, identifying jobs-to-be-done and hiring triggers, uncovering pain points and workarounds, or when users mention user research, customer interviews, surveys, discovery interviews, validation studies, or voice of customer.
When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' or 'involuntary churn.' This skill covers voluntary churn (cancel flows, save offers, exit surveys) and involuntary churn (dunning, payment recovery). For post-cancel win-back email sequences, see email-sequence. For in-app upgrade paywalls, see paywall-upgrade-cro.
Delegate noisy investigation to one or more subagents so the orchestrator's context stays clean, then work from the distilled answer. Use this skill whenever answering a question would require reading many files, long logs, large diffs, or wide codebase surveys — i.e. when producing the answer generates far more noise than the answer itself. Use it for "how does X work", "where is Y used", "what's the root cause of Z", "summarize this PR/log" style questions, and reach for it liberally before reading a pile of files inline.
Help users design effective surveys. Use when someone is creating customer surveys, NPS measurements, product-market fit surveys, or feedback collection mechanisms.
Guide and conduct user research — from planning through synthesis. Interview scripts, survey design, usability test plans, diary studies, contextual inquiry. Plus synthesis: affinity mapping, thematic coding, insight extraction. Trigger when: planning user research, writing interview guides, designing usability tests, creating surveys, synthesizing research findings, "what should we research?", "how do I test this?", "write an interview guide", or any question about understanding users through evidence.
Builds feedback collection systems using Superhuman's PMF framework and YC's "talk to users" methodology. Use when implementing NPS surveys, scheduling user interviews, or measuring product-market fit.
Trigger this skill when the user wants to collect structured data, create forms, or set up submission endpoints. Covers any form type (contact, feedback, signup, waitlist, bug report, support, lead capture, surveys, applications) and any collection method (HTML forms, scripts, AI agents). Also trigger for managing existing forms or submissions, generating frontend form integration code, setting up webhooks or Discord/Slack notifications, configuring spam protection or AI features (translation, smart replies), connecting MCP for AI-assisted form management, or anything referencing Postbox or usepostbox.com. If the user needs data flowing in from anywhere, this skill applies.
ChurnZero platform help — Health Scores, Plays & Automation, Journeys, Renewal Forecasting, In-App WalkThroughs, Surveys (NPS/CSAT/CES), AI Agents, REST API (OData v4). Use when health scores aren't predicting churn accurately, plays automation isn't triggering, Salesforce or HubSpot sync is broken, reporting dashboards feel inflexible, in-app WalkThroughs aren't reaching users, renewal forecasting numbers don't match CRM, or the ChurnZero API returns unexpected errors. Do NOT use for general customer success strategy (use /sales-customer-success) or NPS/CSAT survey methodology (use /sales-customer-feedback).
Use when interpreting Culture Index surveys, CI profiles, behavioral assessments, or personality data. Supports individual interpretation, team composition (gas/brake/glue), burnout detection, profile comparison, hiring profiles, manager coaching, interview transcript analysis for trait prediction, candidate debrief, onboarding planning, and conflict mediation. Handles PDF vision or JSON input.
Use this skill any time the user wants in-depth research or comprehensive analysis on any topic. This includes: industry analysis, competitive landscape mapping, market sizing, trend analysis, technology reviews, investment research, sector overviews, due diligence, benchmark studies, patent landscape analysis, regulatory analysis, and academic surveys. Also trigger when: user says 帮我调研一下, 深度分析, 行业研究, 市场规模分析, 竞争格局, 技术趋势, 做个研究报告. If deep research or comprehensive analysis is needed, use this skill.
Enables rich interactive UI components in chat responses. When presenting questions that require structured input (multiple choice, true/false, forms), embed interactive blocks that compatible clients render as native UI elements. Use when user asks for quizzes, exercises, surveys, or any structured input scenario.
Expert framework for assessing and achieving product-market fit. Combines PMF measurement methodologies, Sean Ellis survey, retention analysis, segment-specific PMF, and post-PMF scaling strategy. Use when determining if product has PMF, measuring user engagement, running PMF surveys, or deciding whether to scale or keep iterating.