Loading...
Loading...
Found 3 Skills
Cancel an existing hotel booking. Use this skill when the user explicitly wants to cancel their reservation — phrases like "cancel my booking", "cancel reservation BK_xxx", "I don't need the hotel anymore", "refund my booking". This is a destructive action; always confirm with the user before calling, and warn if the cancellation is past the free-cancellation deadline.
Get room types and rate packages for a specific hotel. Use this skill after search-hotel when the user wants to explore room options, see different rate plans, compare meal plans (breakfast included vs not), check refundability, or pick a specific room before booking. Triggers on phrases like "show me the rooms at hotel X", "what room types are available", "I want a different rate plan", "is breakfast included".
Search for hotels by location and dates. Use this skill whenever the user wants to find a place to stay, look for accommodation, search for hotels, or asks questions like "find me a hotel in X", "where can I stay in Y", "show me hotels near Z", or provides a destination plus check-in/check-out dates. Always use this skill before book-hotel or search-room since those require a sessionId from this search.