Loading...
Loading...
Found 4 Skills
Manage agent fleet through CRUD operations and lifecycle patterns. Use when creating, commanding, monitoring, or deleting agents in multi-agent systems, or implementing proper resource cleanup.
Orchestrator for setting up Agentforce in Salesforce Service Cloud ITSM — Agentforce Studio enablement, the IT Service Fulfiller agent lifecycle, and the IT Service Employee agent lifecycle. Use when the user asks to set up Agentforce for ITSM, enable Studio and the Fulfiller/Employee agents together, wants a guided Agentforce ITSM walkthrough, or asks what Agentforce features are available for IT Service. Presents available Agentforce capabilities and delegates each selection to a specialized child skill while tracking progress. Triggers on: set up agentforce for itsm, configure agentforce studio and fulfiller, agentforce itsm walkthrough, what agentforce features for it service. DO NOT TRIGGER when: the user asks to enable Agentforce Studio alone, asks to create or activate the Fulfiller or Employee agent alone, or asks about CMDB, Incident Management, Teams, or general ITSM setup without Agentforce intent.
Build, modify, debug, and deploy agents with Agentforce Agent Script. TRIGGER when: user creates, modifies, or asks about .agent files or aiAuthoringBundle metadata; changes agent behavior, responses, or conversation logic; designs agent actions, tools, subagents, or flow control; writes or reviews an Agent Spec; previews, debugs, deploys, publishes, or tests agents; uses Agent Script CLI commands (sf agent generate/preview/publish/test). DO NOT TRIGGER when: Apex development, Flow building, Prompt Template authoring, Experience Cloud configuration, or general Salesforce CLI tasks unrelated to Agent Script.
Multi-agent coordination discipline: one-message-then-wait (send complete context, wait for reply before sending again), idle notifications are heartbeats (no action unless extended + blocking + user asked), no polling loops (event-driven only), never fabricate agent responses (wait for real system events), sequential agent spawning (acknowledge between each), and proper shutdown protocol (request, wait, respect rejection). Activate when orchestrating multiple agents, managing agent teams, coordinating handoffs between agents, spawning subagents, or building multi-agent workflows. Triggers on: "coordinate agents", "spawn multiple agents", "manage agent team", "agent keeps sending messages", "polling loop", "agent idle", "shut down agent", "multi-agent workflow", "agent handoff", "coordinate parallel work", "stop bothering the other agent". Also relevant when an agent is fabricating responses, sending follow-up messages before replies arrive, or reacting to idle notifications unnecessarily.