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Found 22 Skills
When the user wants to plan, build, or optimize SMS or MMS marketing — including welcome flows, abandoned cart texts, post-purchase, win-back, promotional sends, or transactional/auth SMS. Also use when the user mentions "SMS marketing," "text message campaigns," "SMS sequence," "SMS automation," "abandoned cart text," "post-purchase SMS," "Klaviyo SMS," "Postscript," "Attentive," "Twilio," "A2P 10DLC," "TCPA," "SMS compliance," "short code," "toll-free SMS," "MMS campaign," "should I do SMS," or "SMS vs email." For email sequences, see emails. For SMS copy framing, see copywriting. For opt-in popups that capture phone numbers, see popups.
Iterable platform help — cross-channel customer engagement with Studio journey builder, AI suite (Brand Affinity, STO, Predictive Goals), and Smart Ingest from 23+ data sources. Use when configuring Studio journeys, setting up campaigns or experiments, managing email/SMS/push/in-app/WhatsApp channels, using Iterable AI features, configuring Smart Ingest or Snowflake sync, or troubleshooting Iterable. Do NOT use for general email marketing strategy (use /sales-email-marketing), push notification strategy (use /sales-push-notification), in-app messaging strategy (use /sales-in-app-messaging), transactional email strategy (use /sales-transactional-email), cross-platform deliverability (use /sales-deliverability), or connecting tools generically (use /sales-integration).
Customer.io platform help — customer engagement & marketing automation for behavior-based multi-channel messaging. Journeys (visual workflow builder with branching, delays, wait-untils), Campaigns (segment/event/date-triggered), Transactional Messages (API-triggered email, push, SMS), Segmentation (data-driven auto-updating and manual/static), Multi-channel (email, SMS via Twilio, push iOS/Android/web, in-app, WhatsApp), Data Pipelines (primary ingestion API, reverse ETL), Custom Objects, Ad Audience Sync (Google, Facebook, Instagram, YouTube), Design Studio (drag-and-drop email editor), A/B & cohort testing, Broadcasts (one-time/scheduled/API-triggered), Webhooks in workflows, and Analytics with AI-powered insights. Use when asking 'how do I do X in Customer.io', building behavior-triggered automation, setting up transactional messaging via Customer.io, configuring segments or journeys, integrating Customer.io Data Pipelines, or working with the Track/App/Transactional APIs. Do NOT use for general email marketing strategy (use /sales-email-marketing), cross-platform email deliverability (use /sales-deliverability), or email open/click tracking strategy (use /sales-email-tracking).
LoopMessage integration. Manage Users, Organizations. Use when the user wants to interact with LoopMessage data.
Use when monitoring brand sentiment on Xiaohongshu, tracking public opinion, managing reputation, responding to negative feedback, analyzing brand perception trends, or handling PR crises
When the user wants to build or improve a sales bot's ability to seamlessly connect prospects to live reps with full context passed along. Also use when the user mentions "warm handoff," "transfer to human," "live rep handoff," "context handover," or "seamless transfer."
Braze integration. Manage data, records, and automate workflows. Use when the user wants to interact with Braze data.
Designs complete email automation sequences with timing, subject lines, copy, and conditional logic. Supports welcome series, nurture campaigns, re-engagement, abandoned cart, post-purchase, review requests, and custom sequences. Adapts sequence type, cadence, frameworks, and conditional branching to business context. Use when user wants to create an automated email series triggered by subscriber actions or time intervals.
When the user wants to improve their ability to address prospect concerns, overcome resistance, or respond to pushback without being defensive. Also use when the user mentions "handling objections," "overcoming resistance," "common objections," "prospect pushback," "they said no," or "dealing with concerns."
Use when designing and scaling reference, story, advisory, or community programs.
Scoring and governance framework for managing reference customers and advocacy cohorts.
Chatwoot integration. Manage data, records, and automate workflows. Use when the user wants to interact with Chatwoot data.