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Found 12 Skills
Email engagement tracking for sales — open tracking, click tracking, attachment views, real-time notifications, follow-up timing, and engagement analytics. Use when setting up email tracking, interpreting open/click data, Mixmax tracking, Woodpecker tracking, timing follow-ups based on engagement, understanding tracking limitations (Apple MPP, pixel blocking), Reply.io tracking, or choosing a tracking tool. For Yesware-specific help, use /sales-yesware. Do NOT use for email deliverability (use /sales-deliverability), cadence design (use /sales-cadence), or buying intent signals beyond email (use /sales-intent).
Yesware platform help — email tracking, campaigns, templates, Prospector, Meeting Scheduler, Salesforce integration, reporting. Use when asking 'how do I do X in Yesware', configuring Yesware settings, setting up campaigns, managing templates, using Prospector, configuring Meeting Scheduler, or connecting to Salesforce. Do NOT use for building prospect lists (use /sales-prospect-list), enriching contacts (use /sales-enrich), designing cadence strategy (use /sales-cadence), cross-platform deliverability (use /sales-deliverability), meeting scheduling strategy (use /sales-meeting-scheduler), or email tracking strategy (use /sales-email-tracking).
Mixmax platform help — sequences, email tracking, one-click meetings, rules engine, dialer, AI Compose, Salesforce/HubSpot integration, polls, reporting. Use when asking 'how do I do X in Mixmax', setting up Mixmax sequences, configuring Mixmax rules or automations, connecting Mixmax to Salesforce or HubSpot, using Mixmax scheduling, or troubleshooting Mixmax tracking. Do NOT use for general outbound cadence strategy (use /sales-cadence), cross-platform email deliverability (use /sales-deliverability), meeting scheduling strategy (use /sales-meeting-scheduler), email tracking strategy (use /sales-email-tracking), or connecting Mixmax to other tools via Zapier (use /sales-integration).
Reply.io platform help — multichannel sequences (email, LinkedIn, calls, SMS, WhatsApp), Jason AI SDR, B2B database, email warmup, deliverability tools, unified inbox, analytics, Salesforce/HubSpot integration, agency features. Use when asking 'how do I do X in Reply.io', setting up Reply.io sequences, configuring Jason AI, connecting Reply.io to Salesforce or HubSpot, using Reply.io warmup, or troubleshooting Reply.io deliverability. Do NOT use for general outbound cadence strategy (use /sales-cadence), cross-platform email deliverability (use /sales-deliverability), email tracking strategy (use /sales-email-tracking), building prospect lists (use /sales-prospect-list), or connecting Reply.io to other tools via Zapier (use /sales-integration).
SendGrid platform help — transactional email via Email API (REST + SMTP), Marketing Campaigns (drag-and-drop editor, automations, A/B testing, signup forms, segmentation), Email Validation API, Dynamic Templates (Handlebars), Event Webhooks, Inbound Parse, domain authentication (SPF/DKIM/DMARC), dedicated IPs, suppressions, Design Library, email testing, statistics. Use when asking 'how do I do X in SendGrid', sending transactional email with SendGrid, setting up Marketing Campaigns, configuring Event Webhooks, managing SendGrid domain authentication, using Dynamic Templates, or troubleshooting SendGrid deliverability. Do NOT use for general email marketing strategy (use /sales-email-marketing), cross-platform email deliverability (use /sales-deliverability), or email open/click tracking strategy (use /sales-email-tracking).
Customer.io platform help — customer engagement & marketing automation for behavior-based multi-channel messaging. Journeys (visual workflow builder with branching, delays, wait-untils), Campaigns (segment/event/date-triggered), Transactional Messages (API-triggered email, push, SMS), Segmentation (data-driven auto-updating and manual/static), Multi-channel (email, SMS via Twilio, push iOS/Android/web, in-app, WhatsApp), Data Pipelines (primary ingestion API, reverse ETL), Custom Objects, Ad Audience Sync (Google, Facebook, Instagram, YouTube), Design Studio (drag-and-drop email editor), A/B & cohort testing, Broadcasts (one-time/scheduled/API-triggered), Webhooks in workflows, and Analytics with AI-powered insights. Use when asking 'how do I do X in Customer.io', building behavior-triggered automation, setting up transactional messaging via Customer.io, configuring segments or journeys, integrating Customer.io Data Pipelines, or working with the Track/App/Transactional APIs. Do NOT use for general email marketing strategy (use /sales-email-marketing), cross-platform email deliverability (use /sales-deliverability), or email open/click tracking strategy (use /sales-email-tracking).
Woodpecker.co platform help — cold email campaigns, condition-based sequences, email warmup, Bounce Shield, Adaptive Sending, email verification, inbox rotation, centralized inbox, LinkedIn automation, Lead Finder, agency panel, API & webhooks. Use when asking 'how do I do X in Woodpecker', setting up Woodpecker campaigns, configuring Woodpecker warmup or deliverability, using Woodpecker's agency panel, or troubleshooting Woodpecker sending issues. Do NOT use for general outbound cadence strategy (use /sales-cadence), cross-platform email deliverability (use /sales-deliverability), email tracking strategy (use /sales-email-tracking), building prospect lists (use /sales-prospect-list), or connecting Woodpecker to other tools via Zapier (use /sales-integration).
ActiveCampaign platform help — marketing automation and CRM for email, SMS, WhatsApp, landing pages, and sales pipelines. Use when building marketing automations, configuring CRM pipelines and deals, setting up lead scoring, creating landing pages or forms, managing email campaigns with A/B testing and conditional content, or working with the ActiveCampaign API. Do NOT use for general email marketing strategy (use /sales-email-marketing), cross-platform email deliverability (use /sales-deliverability), email tracking strategy (use /sales-email-tracking), or lead scoring strategy (use /sales-lead-score).
Klaviyo platform help — AI-first B2C CRM and marketing automation for e-commerce with predictive analytics, 350+ integrations, and cross-channel messaging. Use when building e-commerce email/SMS automation, setting up Klaviyo flows or segments, configuring Shopify-Klaviyo integration, using predictive analytics (CLV, churn risk), managing forms or reviews, or working with the Klaviyo API. Do NOT use for general email marketing strategy (use /sales-email-marketing), cross-platform email deliverability (use /sales-deliverability), or email open/click tracking strategy (use /sales-email-tracking).
Postmark platform help — transactional email delivery via REST API (`POST /email`, `POST /email/batch`), SMTP relay, Message Streams (transactional vs broadcast isolation), Handlebars Templates with layout inheritance, Inbound Email parsing, Webhooks (bounce, delivery, open, click, spam complaint, subscription change, inbound), DMARC Monitoring, Bounce Management (Rebound), Suppressions, Statistics, Bulk API, Sender Signatures, and domain authentication. Use when asking 'how do I do X in Postmark', sending transactional email with Postmark, configuring Message Streams, setting up Postmark templates, processing inbound email via Postmark, managing bounces and suppressions, or troubleshooting Postmark deliverability. Do NOT use for general email marketing strategy (use /sales-email-marketing), cross-platform email deliverability (use /sales-deliverability), email open/click tracking strategy (use /sales-email-tracking), or SendGrid-specific questions (use /sales-sendgrid).
Mailgun (Sinch) platform help — developer-first transactional email API and SMTP relay with inbound routing, webhooks, and Mailgun Optimize deliverability tools. Use when sending transactional email via Mailgun API or SMTP, configuring domains or DNS (DKIM/SPF), setting up inbound email routing, managing webhooks or templates, using Mailgun Optimize for inbox placement testing, or working with the Mailgun REST API. Do NOT use for general email deliverability strategy (use /sales-deliverability), cross-platform email marketing (use /sales-email-marketing), or email open/click tracking strategy (use /sales-email-tracking).
Veloxy platform help — Salesforce-native field sales enablement with predictive intelligence, geolocation route planning, email tracking, and mobile CRM. Use when configuring Veloxy for a field sales team, Veloxy emails stopped sending or email sync breaking, Veloxy geolocation not showing nearby leads, Veloxy mobile app crashing or lead status not updating, comparing Veloxy to Scratchpad or Weflow or Badger Maps for Salesforce field reps, Veloxy Lite drip campaigns not triggering, or evaluating field sales software for outside reps on Salesforce. Do NOT use for conversation intelligence or meeting recording (use /sales-note-taker) or general CRM selection (use /sales-crm-selection).