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Found 4 Skills
Maintaining the story knowledge base: creating, updating, and organizing wiki-style reference pages in kb/. Use when capturing finalized story knowledge, updating character profiles, documenting world mechanics, or restructuring the kb.
Parse ebooks, extract concepts and entities with citation traceability, classify by type/layer, and synthesize across book collections.
Use when the user wants embeddings, vector indexing, retrieval, or retrieval-backed answers, including embedding-agent setup, Chroma-backed collections, collection add/query, and KB-to-answer flows.
Guides product support specialist work—customer tickets about how the product works, configuration, permissions, workflows, and expected behavior; empathetic replies, triage and routing, macro and KB guidance, feature-request capture, and escalation to technical support or product when needed. Use when answering "how do I…" questions, clarifying plan limits, drafting support responses, deciding bug vs education vs config issue, or documenting feedback—not for deep log/API debugging and engineering repro (support-engineer), billing/dunning programs (customer-ops-specialist), exec/VIP escalation programs (community-executive-escalations-program-manager), or public API reference authoring (tech-writer-researcher), or structured developer training programs (developer-education-lead).