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Found 3 Skills
Design the assignment logic that routes inbound leads to sales reps - rule precedence and waterfall ordering, lead-to-account matching, territory assignment rules (geography, segment, industry, named accounts), round-robin variants (straight, weighted, capacity-based, availability-aware), fallback catch-all queues, SLA escalation and reassignment, and safe rollout of routing changes. Use whenever the user mentions lead routing, lead assignment, territory assignment, round-robin, lead distribution, "who gets this lead", a lopsided round-robin, or leads sitting unworked in a CRM queue - even if they never say "routing". Covers B2B account-based and B2C/PLG high-volume routing. Do NOT use for designing the lead score itself - use mbfinotti/revops-skills@lead-scoring instead.
Use when defining or adjusting marketing-to-sales assignment rules.
Design and implement lead routing and assignment rules — round-robin, territory-based, score-based, and account-based models. Use when designing how leads get assigned to reps, building routing rules in your CRM, optimizing speed-to-lead, setting up territory assignments, configuring lead queues, or scaling assignment as your team grows. Do NOT use for lead scoring model design (use /sales-lead-score), CRM platform configuration (use /sales-apollo or /sales-salesloft), or marketing-to-sales handoff process (use /revops).