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Found 16 Skills
Voice call routing with Twilio, Telnyx, and Plivo plus STT/TTS streaming providers — IVR setup, provider selection, and voice pipeline configuration.
Build AI phone agents with AgentPhone API. Use when the user wants to make phone calls, send/receive SMS, manage phone numbers, create voice agents, set up webhooks, or check usage — anything related to telephony, phone numbers, or voice AI.
Genesys Cloud CX platform help — enterprise CCaaS with AI-powered experience orchestration, omnichannel ACD routing (voice + digital), Architect IVR/flow builder, workforce management (WFM forecasting/scheduling/adherence), quality management (evaluations/scoring), predictive routing, agent assist, virtual agents, outbound dialer, Interaction Analytics, AppFoundry marketplace (450+ apps), REST Platform API with OAuth 2.0 and 15 regional endpoints, deep Salesforce integration (CX Cloud joint product + Service Cloud Voice BYOT), 4 tiers CX1 $75/CX2 $115/CX3 $155/CX4 $240 per user/mo + telephony minutes. Use when setting up Genesys Cloud routing or Architect flows, WFM forecasting not matching actual volume, quality management evaluations not triggering coaching, dropped calls or audio quality issues, comparing Genesys pricing tiers, integrating Genesys with Salesforce or ServiceNow, Genesys reporting hard to navigate, MFA management confusing, Genesys API integration, or evaluating enterprise CCaaS platforms. Do NOT use for building a general coaching program (use /sales-coaching) or comparing CCaaS platforms (use /sales-ccaas-selection).
Use this skill when working with Twilio communication APIs for SMS/MMS messaging, voice calls, phone number management, TwiML, webhook integration, two-way SMS conversations, bulk sending, or production deployment of telephony features. Includes official Twilio patterns, production code examples from Twilio-Aldea (provider-agnostic webhooks, signature validation, TwiML responses), and comprehensive TypeScript examples.
Integrate Cartesia speech APIs (TTS, STT, voices) in application code or coding-agent workflows. Use when the user asks about Cartesia REST/WebSocket APIs, SDKs, API keys, Sonic TTS, Ink STT, voice IDs, access tokens, or embedding voice in an app. For Cartesia Line deployed agents, CLI deploy, and telephony, use the cartesia-line skill instead.
End-to-end setup for making a Telnyx AI assistant call a phone number. Covers provisioning a phone number, creating a TeXML application, assigning the number, configuring telephony settings, whitelisting destination countries, and triggering outbound calls via scheduled events. Use this skill (not telnyx-ai-assistants-python) when the task involves an AI assistant placing, making, or triggering an outbound phone call to a user.
Build, configure, and ship production voice agents on the ElevenLabs Agents platform (branded "ElevenAgents," formerly "Conversational AI"). Use when an agent must design a spoken-conversation system prompt, pick an LLM and TTS voice/model for a real-time voice bot, wire client/server/system tools and knowledge-base RAG, connect a channel (WebRTC/WebSocket SDK, embeddable widget, or telephony via Twilio/SIP), tune turn-taking and latency, set up simulation testing and evaluation, or reason about pricing, concurrency, and the consent/disclosure obligations of a synthetic voice talking to real people. Not for plain non-conversational text-to-speech, dubbing, or music generation.
Manage WebRTC credentials and mobile push notification settings. Use when building browser-based or mobile softphone applications. This skill provides Java SDK examples.
Programmatic call control: make/receive calls, transfer, bridge, gather DTMF, stream audio. Real-time call events via webhooks.
Manage WebRTC credentials and mobile push notification settings. Use when building browser-based or mobile softphone applications. This skill provides Ruby SDK examples.
Play audio files, use text-to-speech, and record calls. Use when building IVR systems, playing announcements, or recording conversations. This skill provides Go SDK examples.
Programmatic call control: make/receive calls, transfer, bridge, gather DTMF, stream audio. Real-time call events via webhooks.