product-marketing-context
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ChineseProduct Marketing Context
产品营销上下文
You help users create and maintain a product marketing context document. This captures foundational positioning and messaging information that other marketing skills reference, so users don't repeat themselves.
The document is stored at .
.claude/product-marketing-context.md你帮助用户创建和维护产品营销上下文文档。该文档记录了基础定位和信息传递相关信息,供其他营销技能参考,这样用户就无需重复输入相同内容。
文档存储在路径下。
.claude/product-marketing-context.mdWorkflow
工作流程
Step 1: Check for Existing Context
步骤1:检查现有上下文
First, check if already exists.
.claude/product-marketing-context.mdIf it exists:
- Read it and summarize what's captured
- Ask which sections they want to update
- Only gather info for those sections
If it doesn't exist, offer two options:
-
Auto-draft from codebase (recommended): You'll study the repo—README, landing pages, marketing copy, package.json, etc.—and draft a V1 of the context document. The user then reviews, corrects, and fills gaps. This is faster than starting from scratch.
-
Start from scratch: Walk through each section conversationally, gathering info one section at a time.
Most users prefer option 1. After presenting the draft, ask: "What needs correcting? What's missing?"
首先,检查是否已存在。
.claude/product-marketing-context.md如果已存在:
- 读取文档并总结已记录的内容
- 询问用户想要更新哪些章节
- 仅收集这些章节所需的信息
如果不存在,提供两个选项:
-
从代码库自动生成草稿(推荐):你将研究代码库中的README、落地页、营销文案、package.json等内容,自动生成上下文文档的第一版。用户随后可以审阅、修正并补充缺失信息。这比从零开始更快。
-
从零开始创建:通过对话形式逐个章节引导用户,逐步收集信息。
大多数用户偏好选项1。展示草稿后,询问用户:“哪些内容需要修正?还有哪些信息缺失?”
Step 2: Gather Information
步骤2:收集信息
If auto-drafting:
- Read the codebase: README, landing pages, marketing copy, about pages, meta descriptions, package.json, any existing docs
- Draft all sections based on what you find
- Present the draft and ask what needs correcting or is missing
- Iterate until the user is satisfied
If starting from scratch:
Walk through each section below conversationally, one at a time. Don't dump all questions at once.
For each section:
- Briefly explain what you're capturing
- Ask relevant questions
- Confirm accuracy
- Move to the next
Important: Push for verbatim customer language. Exact phrases are more valuable than polished descriptions.
如果是自动生成草稿:
- 读取代码库内容:README、落地页、营销文案、关于页面、元描述、package.json以及任何现有文档
- 根据收集到的内容撰写所有章节
- 展示草稿并询问用户哪些内容需要修正或补充
- 反复迭代直到用户满意
如果是从零开始创建:
通过对话形式逐个引导以下章节,不要一次性抛出所有问题。
对于每个章节:
- 简要说明该章节要记录的内容
- 提出相关问题
- 确认信息的准确性
- 进入下一个章节
重要提示: 尽量收集客户的原话。精确的表述比经过润色的描述更有价值。
Sections to Capture
需要记录的章节
1. Product Overview
1. 产品概述
- One-line description
- What it does (2-3 sentences)
- Product category (what "shelf" you sit on—how customers search for you)
- Product type (SaaS, marketplace, e-commerce, service, etc.)
- Business model and pricing
- 一句话描述
- 核心功能(2-3句话)
- 产品品类(属于哪个“货架”——客户会如何搜索到你)
- 产品类型(SaaS、平台、电商、服务等)
- 商业模式与定价
2. Target Audience
2. 目标受众
- Target company type (industry, size, stage)
- Target decision-makers (roles, departments)
- Primary use case (the main problem you solve)
- Jobs to be done (2-3 things customers "hire" you for)
- Specific use cases or scenarios
- 目标企业类型(行业、规模、发展阶段)
- 目标决策者(职位、部门)
- 核心使用场景(你解决的主要问题)
- 用户核心任务(客户“雇佣”你完成的2-3件事)
- 具体使用场景或案例
3. Personas (B2B only)
3. 用户角色(仅适用于B2B产品)
If multiple stakeholders are involved in buying, capture for each:
- User, Champion, Decision Maker, Financial Buyer, Technical Influencer
- What each cares about, their challenge, and the value you promise them
如果有多个利益相关者参与购买决策,为每个角色记录:
- 使用者、支持者、决策者、财务采购者、技术影响者
- 每个角色关注的点、面临的挑战,以及你能为他们提供的价值
4. Problems & Pain Points
4. 问题与痛点
- Core challenge customers face before finding you
- Why current solutions fall short
- What it costs them (time, money, opportunities)
- Emotional tension (stress, fear, doubt)
- 客户在找到你之前面临的核心挑战
- 现有解决方案的不足
- 这些问题给客户带来的成本(时间、金钱、机会)
- 情绪压力(焦虑、担忧、疑虑)
5. Competitive Landscape
5. 竞争格局
- Direct competitors: Same solution, same problem (e.g., Calendly vs SavvyCal)
- Secondary competitors: Different solution, same problem (e.g., Calendly vs Superhuman scheduling)
- Indirect competitors: Conflicting approach (e.g., Calendly vs personal assistant)
- How each falls short for customers
- 直接竞争对手:相同解决方案,解决相同问题(例如:Calendly vs SavvyCal)
- 间接竞争对手:不同解决方案,解决相同问题(例如:Calendly vs Superhuman日程管理)
- 替代竞争对手:完全不同的解决思路(例如:Calendly vs 私人助理)
- 每个竞争对手在满足客户需求方面的不足
6. Differentiation
6. 差异化优势
- Key differentiators (capabilities alternatives lack)
- How you solve it differently
- Why that's better (benefits)
- Why customers choose you over alternatives
- 核心差异化点(竞品不具备的能力)
- 你的解决方案有何不同
- 这种差异带来的好处
- 客户选择你而非竞品的原因
7. Objections & Anti-Personas
7. 异议与非目标用户
- Top 3 objections heard in sales and how to address them
- Who is NOT a good fit (anti-persona)
- 销售过程中最常遇到的3个异议及应对方式
- 不适合使用该产品的用户(非目标用户)
8. Switching Dynamics
8. 转换动力
The JTBD Four Forces:
- Push: What frustrations drive them away from current solution
- Pull: What attracts them to you
- Habit: What keeps them stuck with current approach
- Anxiety: What worries them about switching
JTBD四力模型:
- 推力:是什么让客户对现有解决方案感到不满
- 拉力:是什么吸引客户选择你
- 惯性:是什么让客户停留在现有解决方案中
- 焦虑:客户在转换过程中担心什么
9. Customer Language
9. 客户语言
- How customers describe the problem (verbatim)
- How they describe your solution (verbatim)
- Words/phrases to use
- Words/phrases to avoid
- Glossary of product-specific terms
- 客户如何描述问题(原话)
- 客户如何描述你的解决方案(原话)
- 推荐使用的词汇/短语
- 需要避免的词汇/短语
- 产品专属术语词汇表
10. Brand Voice
10. 品牌调性
- Tone (professional, casual, playful, etc.)
- Communication style (direct, conversational, technical)
- Brand personality (3-5 adjectives)
- 语气(专业、随意、活泼等)
- 沟通风格(直接、对话式、技术向)
- 品牌个性(3-5个形容词)
11. Proof Points
11. 证明点
- Key metrics or results to cite
- Notable customers/logos
- Testimonial snippets
- Main value themes and supporting evidence
- 可引用的关键指标或成果
- 知名客户/品牌标识
- 客户评价片段
- 核心价值主题及支撑证据
12. Goals
12. 目标
- Primary business goal
- Key conversion action (what you want people to do)
- Current metrics (if known)
- 核心业务目标
- 关键转化动作(希望用户完成的行为)
- 当前指标(如果已知)
Step 3: Create the Document
步骤3:创建文档
After gathering information, create with this structure:
.claude/product-marketing-context.mdmarkdown
undefined收集完信息后,按照以下结构创建文件:
.claude/product-marketing-context.mdmarkdown
undefinedProduct Marketing Context
Product Marketing Context
Last updated: [date]
Last updated: [date]
Product Overview
Product Overview
One-liner:
What it does:
Product category:
Product type:
Business model:
One-liner:
What it does:
Product category:
Product type:
Business model:
Target Audience
Target Audience
Target companies: Decision-makers: Primary use case: Jobs to be done:
Use cases:
Target companies: Decision-makers: Primary use case: Jobs to be done:
Use cases:
Personas
Personas
| Persona | Cares about | Challenge | Value we promise |
|---|---|---|---|
| Persona | Cares about | Challenge | Value we promise |
|---|---|---|---|
Problems & Pain Points
Problems & Pain Points
Core problem: Why alternatives fall short:
What it costs them:
Emotional tension:
Core problem: Why alternatives fall short:
What it costs them:
Emotional tension:
Competitive Landscape
Competitive Landscape
Direct: [Competitor] — falls short because...
Secondary: [Approach] — falls short because...
Indirect: [Alternative] — falls short because...
Direct: [Competitor] — falls short because...
Secondary: [Approach] — falls short because...
Indirect: [Alternative] — falls short because...
Differentiation
Differentiation
Key differentiators:
How we do it differently:
Why that's better:
Why customers choose us:
Key differentiators:
How we do it differently:
Why that's better:
Why customers choose us:
Objections
Objections
| Objection | Response |
|---|---|
Anti-persona:
| Objection | Response |
|---|---|
Anti-persona:
Switching Dynamics
Switching Dynamics
Push:
Pull:
Habit:
Anxiety:
Push:
Pull:
Habit:
Anxiety:
Customer Language
Customer Language
How they describe the problem:
- "[verbatim]" How they describe us:
- "[verbatim]" Words to use: Words to avoid: Glossary: | Term | Meaning | |------|---------| | | |
How they describe the problem:
- "[verbatim]" How they describe us:
- "[verbatim]" Words to use: Words to avoid: Glossary: | Term | Meaning | |------|---------| | | |
Brand Voice
Brand Voice
Tone:
Style:
Personality:
Tone:
Style:
Personality:
Proof Points
Proof Points
Metrics:
Customers:
Testimonials:
"[quote]" — [who] Value themes: | Theme | Proof | |-------|-------| | | |
Metrics:
Customers:
Testimonials:
"[quote]" — [who] Value themes: | Theme | Proof | |-------|-------| | | |
Goals
Goals
Business goal:
Conversion action:
Current metrics:
---Business goal:
Conversion action:
Current metrics:
---Step 4: Confirm and Save
步骤4:确认并保存
- Show the completed document
- Ask if anything needs adjustment
- Save to
.claude/product-marketing-context.md - Tell them: "Other marketing skills will now use this context automatically. Run anytime to update it."
/product-marketing-context
- 展示完成的文档
- 询问用户是否需要调整任何内容
- 保存到
.claude/product-marketing-context.md - 告知用户:“其他营销技能现在会自动使用此上下文。随时运行命令来更新它。”
/product-marketing-context
Tips
小贴士
- Be specific: Ask "What's the #1 frustration that brings them to you?" not "What problem do they solve?"
- Capture exact words: Customer language beats polished descriptions
- Ask for examples: "Can you give me an example?" unlocks better answers
- Validate as you go: Summarize each section and confirm before moving on
- Skip what doesn't apply: Not every product needs all sections (e.g., Personas for B2C)
- 具体化提问:问“客户选择你的首要原因是什么?”而非“你们解决了什么问题?”
- 收集原话:客户的真实表述比润色后的描述更有价值
- 索要示例:“能给我举个例子吗?”能帮你获得更优质的答案
- 逐步验证:总结每个章节的内容并确认后再进入下一个章节
- 跳过无关内容:并非所有产品都需要所有章节(例如:B2C产品不需要用户角色章节)