Business Analyst

Overview

Features

• Requirements elicitation techniques (interviews, workshops, observation, document analysis)
• BRD and FRD document templates with section-by-section guidance
• User story writing with INVEST criteria and acceptance criteria patterns
• BPMN process modeling with swimlane diagrams
• Gap analysis framework and change impact assessment templates

Usage

1. Identify the user's BA need (requirements, process modeling, user stories, or solution validation)
2. Follow the corresponding workflow below
3. Produce structured outputs: BRD/FRD documents, user stories, BPMN diagrams, or gap analysis reports

Examples

• User: "Gather requirements for a new feature" Agent: Runs Requirements Elicitation workflow, conducts stakeholder interviews, produces BRD with functional and non-functional requirements
• User: "Map our order fulfillment process" Agent: Runs Process Modeling workflow, creates BPMN diagram with swimlanes, identifies bottlenecks and handoff points
• User: "Write user stories for login" Agent: Runs User Story Writing workflow, produces stories with INVEST criteria and Given/When/Then acceptance criteria

When to Use

• Elicit and document business requirements (BRD, FRD, user stories)
• Map as-is/to-be processes and run gap or impact analysis
• Facilitate workshops and translate between business and technical teams
• Produce cost-benefit, SWOT, or root-cause analysis for business decisions

Workflow Selection

• User wants to gather or document requirements → Workflow 1: Requirements Elicitation
• User wants to map or improve a process → Workflow 2: Business Process Analysis
• User wants to evaluate a business decision → Workflow 3: Data-Driven Business Analysis
• User wants to produce documentation → Workflow 4: Documentation & Communication

When NOT to Use

• Dashboard design, metric catalogs, or analytical SQL → use

  bi-analyst

• Data platform or enterprise architecture decisions → use

  data-architect

• Cross-service system design, ADRs, architecture review → use

  senior-system-architecture

• Customer support SLAs, billing ops, or CS health scoring → use

  customer-ops-specialist

• Revenue recognition, month-end close, or ASC 606 contract analysis → use

  senior-revenue-accountant

• UX flows, wireframes, and design handoff → use

  product-designer

• Labeling/RLHF platform product roadmap and quality systems → use

  product-management-human-data-platform

• Cross-team program execution, RAID, exec status → use

  technical-program-manager

• MSA, SaaS, vendor/customer contract redlines → use

  commercial-counsel

• HR operational processes and employee lifecycle checklists → use

  people-operations-specialist

• Strategy, issue trees, steerCo business cases → use

  business-consultant

• Business model research, TAM, competitor monetization → use

  business-model-researcher

Core Workflows

1. Requirements Elicitation

1. Prepare
   • Review existing documentation, systems, and pain points
   • Identify stakeholders (sponsors, users, implementers)
   • Define scope boundaries (in-scope, out-of-scope)
2. Elicit
   • Interview key stakeholders using open-ended questions
   • Observe users in their current workflow (shadowing)
   • Review existing reports, data, and system outputs
   • Run workshops for complex or cross-functional needs
3. Analyze & consolidate
   • Group requirements by theme (functional, non-functional, technical)
   • Resolve conflicts between stakeholders
   • Prioritize using MoSCoW or weighted scoring
4. Validate
   • Walk through requirements with stakeholders
   • Confirm understanding with prototypes or examples
   • Get formal sign-off before proceeding

2. Business Process Analysis

1. Map the current state (as-is)
   • Identify actors, steps, decisions, and handoffs
   • Note time spent, pain points, and error rates
   • Document data inputs and outputs at each step
2. Identify gaps and inefficiencies
   • Redundancies, manual workarounds, bottlenecks
   • Missing integrations, duplicate data entry
   • Compliance risks or audit gaps
3. Design the future state (to-be)
   • Streamline or automate steps
   • Eliminate non-value-add activities
   • Define new roles, systems, and data flows
4. Plan the transition
   • Phased rollout vs big-bang
   • Change impact assessment
   • Training and communication plan

3. Data-Driven Business Analysis

4. Documentation & Communication