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help-and-support

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Original

English
🇨🇳

Translation

Chinese

Help & Support

帮助与支持

Get contextual help, onboarding guidance, and report issues with the Finance District agent wallet. This skill covers the human-facing support tools.
获取Finance District Agent钱包的场景化帮助、入门指导并反馈问题。此技能面向用户端的支持工具。

Help Narrative — Answer Questions

帮助说明——解答问题

Use when the human has a specific question about how the wallet works:
bash
fdx call helpNarrative --question "<question>"
当用户对钱包的功能有具体疑问时使用：
bash
fdx call helpNarrative --question "<question>"

Parameters

参数

ParameterRequiredDescription
--question
YesThe question to answer
--locale
NoLanguage/locale preference (e.g. 
en
, 
zh
)
--tone
NoResponse tone (e.g. 
friendly
, 
technical
)
参数是否必填描述
--question
是需要解答的问题
--locale
否语言/地区偏好（例如 
en
、
zh
）
--tone
否回复语气（例如 
friendly
、
technical
）

Examples

示例

bash
fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical
bash
fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical

Onboarding Assistant — Guide New Users

入门助手——引导新用户

Use when the human is new or needs a walkthrough of a specific topic:
bash
fdx call onboardingAssistant --question "<question>"
当用户是新手或需要特定主题的操作指引时使用：
bash
fdx call onboardingAssistant --question "<question>"

Parameters

参数

ParameterRequiredDescription
--question
YesThe onboarding topic or question
--context
NoAdditional context about the user's situation
--locale
NoLanguage/locale preference
--tone
NoResponse tone
参数是否必填描述
--question
是入门主题或问题
--context
否用户场景的额外上下文信息
--locale
否语言/地区偏好
--tone
否回复语气

Examples

示例

bash
undefined
bash
undefined

First-time user

首次使用用户

fdx call onboardingAssistant --question "I just signed up, what should I do first?"
fdx call onboardingAssistant --question "I just signed up, what should I do first?"

With context

带上下文信息

fdx call onboardingAssistant
--question "How do I start earning yield?"
--context "I have USDC on Ethereum"
undefined
fdx call onboardingAssistant
--question "How do I start earning yield?"
--context "I have USDC on Ethereum"
undefined

Report an Issue — Bug Reports

反馈问题——漏洞报告

Use when the human encounters a problem:
bash
fdx call reportIssue \
  --title "<short title>" \
  --description "<detailed description>"
当用户遇到问题时使用：
bash
fdx call reportIssue \
  --title "<short title>" \
  --description "<detailed description>"

Parameters

参数

ParameterRequiredDescription
--title
YesShort summary of the issue
--description
YesDetailed description of what happened
--severity
NoIssue severity (e.g. 
low
, 
medium
, 
high
, 
critical
)
--category
NoIssue category (e.g. 
bug
, 
feature
, 
question
)
参数是否必填描述
--title
是问题的简短标题
--description
是问题的详细描述
--severity
否问题严重程度（例如 
low
、
medium
、
high
、
critical
）
--category
否问题分类（例如 
bug
、
feature
、
question
）

Examples

示例

bash
fdx call reportIssue \
  --title "Swap fails on Polygon" \
  --description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
  --severity high \
  --category bug
bash
fdx call reportIssue \
  --title "Swap fails on Polygon" \
  --description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
  --severity high \
  --category bug

Check App Version

查看应用版本

bash
fdx call getAppVersion
Useful for including version information in bug reports or verifying compatibility.
bash
fdx call getAppVersion
此命令可用于在漏洞报告中包含版本信息，或验证兼容性。

Flow for New Users

新用户操作流程

  1. Check current status: 
    fdx status
  2. If not authenticated, guide them through 
    authenticate
    skill
  3. Run onboarding: 
    fdx call onboardingAssistant --question "I'm new, what should I do first?"
  4. Walk through the response with the human
  5. Help them explore: check wallet (
    wallet-overview
    skill), fund it (
    fund-wallet
    skill)
  1. 检查当前状态：
    fdx status
  2. 若未认证，引导用户使用
    authenticate
    技能完成认证
  3. 运行入门指引：
    fdx call onboardingAssistant --question "I'm new, what should I do first?"
  4. 陪同用户根据回复完成操作
  5. 帮助用户探索功能：查看钱包（
    wallet-overview
    技能）、充值钱包（
    fund-wallet
    技能）

Flow for Issue Reporting

问题反馈流程

  1. Ask the human to describe the problem
  2. Check app version: 
    fdx call getAppVersion
  3. Check auth status: 
    fdx status
  4. Submit the report: 
    fdx call reportIssue --title "..." --description "..." --severity <level>
  5. Confirm to the human that the issue has been reported
  1. 请用户描述问题
  2. 查看应用版本：
    fdx call getAppVersion
  3. 检查认证状态：
    fdx status
  4. 提交报告：
    fdx call reportIssue --title "..." --description "..." --severity <level>
  5. 向用户确认问题已提交

Prerequisites

前置条件

  • helpNarrative
    and 
    onboardingAssistant
    work even without authentication
  • reportIssue
    requires authentication (
    fdx status
    to check, see 
    authenticate
    skill)
  • helpNarrative
    和
    onboardingAssistant
    无需认证即可使用
  • reportIssue
    需要认证（使用
    fdx status
    检查状态，详情见
    authenticate
    技能）