terms-analyzer
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ChineseTerms of Service Analyzer
服务条款分析工具
Decode complex terms of service and privacy policies to identify concerning clauses, hidden permissions, and implications for users.
解读复杂的服务条款和隐私政策,识别存在问题的条款、隐藏权限以及对用户的影响。
When to Use This Skill
何时使用此技能
- Evaluating new SaaS tools
- Assessing platform policies
- Comparing competitor terms
- Due diligence on acquisitions
- Consumer protection analysis
- 评估新的SaaS工具
- 评估平台政策
- 对比竞品条款
- 收购尽职调查
- 消费者保护分析
Methodology Foundation
方法论基础
Based on consumer protection frameworks and EFF/ToS;DR guidelines, analyzing:
- Data usage and ownership
- Liability limitations
- Arbitration clauses
- Change provisions
- Termination rights
基于消费者保护框架和EFF/ToS;DR指南,分析以下内容:
- 数据使用与所有权
- 责任限制
- 仲裁条款
- 变更条款
- 终止权利
What Claude Does vs What You Decide
Claude的工作 vs 你的决策
| Claude Does | You Decide |
|---|---|
| Identifies key clauses | Risk tolerance |
| Flags concerning terms | Whether to accept |
| Compares to standards | Alternative tools |
| Summarizes rights | Business necessity |
| Rates overall fairness | Action to take |
| Claude的工作 | 你的决策 |
|---|---|
| 识别关键条款 | 风险容忍度 |
| 标记存在问题的条款 | 是否接受条款 |
| 与标准进行对比 | 选择替代工具 |
| 总结用户权利 | 判断业务必要性 |
| 评估整体公平性 | 采取的行动 |
Instructions
操作指南
Step 1: Document Overview
步骤1:文档概述
Initial Assessment:
| Element | What to Capture |
|---|---|
| Service | What the product does |
| Provider | Company and jurisdiction |
| Last Updated | Currency of terms |
| Length | Complexity indicator |
| Readability | Plain language or legalese |
初步评估:
| 要素 | 需记录内容 |
|---|---|
| 服务 | 产品功能 |
| 提供商 | 公司及管辖区域 |
| 最后更新日期 | 条款的时效性 |
| 篇幅 | 复杂度指标 |
| 可读性 | 平实语言或法律术语 |
Step 2: Key Clause Categories
步骤2:关键条款类别
Critical Clauses to Analyze:
| Category | What to Find | Risk Signal |
|---|---|---|
| Data Ownership | Who owns your content | "Perpetual, irrevocable license" |
| Data Usage | How they use your data | "Any purpose", "train AI" |
| Data Sharing | Third-party access | "Partners", "affiliates" |
| Termination | Can they cancel you | "At sole discretion" |
| Changes | Can they modify terms | "Without notice" |
| Liability | What they're liable for | "In no event" disclaimers |
| Disputes | How conflicts resolve | Mandatory arbitration |
| Account Data | What happens on deletion | No deletion guarantee |
需分析的关键条款:
| 类别 | 需查找内容 | 风险信号 |
|---|---|---|
| 数据所有权 | 谁拥有你的内容 | "永久、不可撤销的许可" |
| 数据使用 | 他们如何使用你的数据 | "任何用途"、"训练AI" |
| 数据共享 | 第三方访问权限 | "合作伙伴"、"关联公司" |
| 终止条款 | 他们是否可以注销你的账户 | "自行全权决定" |
| 变更条款 | 他们是否可以修改条款 | "无需通知" |
| 责任限制 | 他们承担的责任范围 | "在任何情况下"免责声明 |
| 争议解决 | 冲突如何解决 | 强制仲裁 |
| 账户数据 | 账户删除后数据的处理方式 | 无删除保证 |
Step 3: Rights Assessment
步骤3:权利评估
User Rights Checklist:
| Right | Status | Clause |
|---|---|---|
| Data portability | Yes/No/Limited | § reference |
| Account deletion | Yes/No/Limited | § reference |
| Content ownership | Yes/No/Limited | § reference |
| Privacy controls | Yes/No/Limited | § reference |
| Opt-out options | Yes/No/Limited | § reference |
| Refund rights | Yes/No/Limited | § reference |
用户权利清单:
| 权利 | 状态 | 条款引用 |
|---|---|---|
| 数据可移植性 | 是/否/受限 | § 引用 |
| 账户删除权 | 是/否/受限 | § 引用 |
| 内容所有权 | 是/否/受限 | § 引用 |
| 隐私控制 | 是/否/受限 | § 引用 |
| 退出选项 | 是/否/受限 | § 引用 |
| 退款权利 | 是/否/受限 | § 引用 |
Step 4: Red Flag Analysis
步骤4:红旗分析
Common Problematic Clauses:
| Red Flag | What It Means | Severity |
|---|---|---|
| "Perpetual license" | They keep your data forever | High |
| "Sole discretion" | They decide everything | High |
| "Without notice" | No warning of changes | Medium |
| "Mandatory arbitration" | Can't sue in court | Medium |
| "Class action waiver" | Can't join lawsuits | Medium |
| "Unilateral modification" | Can change anytime | Medium |
| "Indemnification" | You pay their legal fees | High |
| "No refunds" | No money back ever | Low-Medium |
常见问题条款:
| 红旗信号 | 含义 | 严重程度 |
|---|---|---|
| "永久许可" | 他们永久保留你的数据 | 高 |
| "自行全权决定" | 他们拥有所有决定权 | 高 |
| "无需通知" | 条款变更无预警 | 中 |
| "强制仲裁" | 无法向法院起诉 | 中 |
| "集体诉讼弃权" | 无法参与集体诉讼 | 中 |
| "单方面修改" | 可随时变更条款 | 中 |
| "赔偿条款" | 你需支付他们的法律费用 | 高 |
| "不予退款" | 永远无法退款 | 低-中 |
Step 5: Generate Summary
步骤5:生成总结
Output Format:
- Service overview
- Overall grade (A-F or Good/Caution/Avoid)
- Key findings summary
- Detailed clause analysis
- Rights checklist
- Red flags
- Comparison to alternatives
- Recommendations
输出格式:
- 服务概述
- 整体评级(A-F 或 良好/谨慎/避免)
- 关键发现总结
- 详细条款分析
- 权利清单
- 红旗信号
- 与竞品对比
- 建议
Examples
示例
Example 1: Full ToS Analysis
示例1:完整服务条款分析
Input:
Analyze these ToS excerpts:
"By using our Service, you grant us a worldwide, non-exclusive,
royalty-free, sublicensable, transferable license to use, reproduce,
modify, distribute, and display your Content in connection with
operating and improving the Service and developing new products."
"We may modify these Terms at any time. Continued use constitutes
acceptance of modified Terms."
"All disputes will be resolved through binding arbitration in
accordance with AAA rules. You waive any right to participate
in class actions."
"We may terminate your account at our sole discretion with or
without cause and with or without notice."Output:
undefined输入:
Analyze these ToS excerpts:
"By using our Service, you grant us a worldwide, non-exclusive,
royalty-free, sublicensable, transferable license to use, reproduce,
modify, distribute, and display your Content in connection with
operating and improving the Service and developing new products."
"We may modify these Terms at any time. Continued use constitutes
acceptance of modified Terms."
"All disputes will be resolved through binding arbitration in
accordance with AAA rules. You waive any right to participate
in class actions."
"We may terminate your account at our sole discretion with or
without cause and with or without notice."输出:
undefinedTerms of Service Analysis
Terms of Service Analysis
Service Overview
Service Overview
Provider: [Service Name]
Type: [SaaS/Platform/etc.]
Analysis Date: 2026-01-31
Provider: [Service Name]
Type: [SaaS/Platform/etc.]
Analysis Date: 2026-01-31
Overall Grade: C- (CAUTION)
Overall Grade: C- (CAUTION)
This ToS contains several concerning clauses that significantly
favor the provider. Users should be aware of limited rights
before signing up.
This ToS contains several concerning clauses that significantly
favor the provider. Users should be aware of limited rights
before signing up.
Key Findings Summary
Key Findings Summary
| Area | Status | Concern Level |
|---|---|---|
| Data Rights | Problematic | HIGH |
| Terms Changes | Problematic | MEDIUM |
| Dispute Resolution | Restrictive | MEDIUM |
| Termination | One-Sided | HIGH |
| Area | Status | Concern Level |
|---|---|---|
| Data Rights | Problematic | HIGH |
| Terms Changes | Problematic | MEDIUM |
| Dispute Resolution | Restrictive | MEDIUM |
| Termination | One-Sided | HIGH |
Detailed Clause Analysis
Detailed Clause Analysis
1. Content License (HIGH CONCERN)
1. Content License (HIGH CONCERN)
Clause:
"...worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, distribute, and display your Content in connection with operating and improving the Service and developing new products."
Analysis:
| Term | Meaning | Concern |
|---|---|---|
| Worldwide | Any country | Standard |
| Non-exclusive | You keep rights too | Good |
| Royalty-free | No payment to you | Expected |
| Sublicensable | They can give to others | CONCERNING |
| Transferable | Survives if they're sold | CONCERNING |
| Developing new products | Beyond operating service | PROBLEMATIC |
What This Means:
- Your content can be used to train AI or build new features
- They can sell/transfer your content in an acquisition
- "Improving the Service" is standard; "developing new products" is not
Industry Standard: Most services limit to "operating and providing
the Service" without the "new products" language.
Recommendation: If uploading sensitive content, consider if
you're comfortable with it being used beyond the core service.
Clause:
"...worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, distribute, and display your Content in connection with operating and improving the Service and developing new products."
Analysis:
| Term | Meaning | Concern |
|---|---|---|
| Worldwide | Any country | Standard |
| Non-exclusive | You keep rights too | Good |
| Royalty-free | No payment to you | Expected |
| Sublicensable | They can give to others | CONCERNING |
| Transferable | Survives if they're sold | CONCERNING |
| Developing new products | Beyond operating service | PROBLEMATIC |
What This Means:
- Your content can be used to train AI or build new features
- They can sell/transfer your content in an acquisition
- "Improving the Service" is standard; "developing new products" is not
Industry Standard: Most services limit to "operating and providing
the Service" without the "new products" language.
Recommendation: If uploading sensitive content, consider if
you're comfortable with it being used beyond the core service.
2. Terms Modification (MEDIUM CONCERN)
2. Terms Modification (MEDIUM CONCERN)
Clause:
"We may modify these Terms at any time. Continued use constitutes acceptance of modified Terms."
Analysis:
- No notice requirement
- No opt-out period
- Acceptance by inaction
What This Means:
Terms could change tomorrow and using the service = agreeing.
Better Standard: "30 days notice with right to terminate"
Recommendation: Periodically review terms, especially before
renewal dates.
Clause:
"We may modify these Terms at any time. Continued use constitutes acceptance of modified Terms."
Analysis:
- No notice requirement
- No opt-out period
- Acceptance by inaction
What This Means:
Terms could change tomorrow and using the service = agreeing.
Better Standard: "30 days notice with right to terminate"
Recommendation: Periodically review terms, especially before
renewal dates.
3. Arbitration Clause (MEDIUM CONCERN)
3. Arbitration Clause (MEDIUM CONCERN)
Clause:
"All disputes will be resolved through binding arbitration... You waive any right to participate in class actions."
Analysis:
| Element | Impact |
|---|---|
| Binding arbitration | Can't go to court |
| AAA rules | Expensive, but structured |
| Class action waiver | Can't join mass lawsuits |
What This Means:
- Individual disputes only
- Arbitration can cost thousands
- Small claims may not be worth pursuing
Context: Common in US tech companies, may not be enforceable
in some jurisdictions (EU).
Recommendation: Acceptable for business use; concerning for
consumer services where individual damage may be small.
Clause:
"All disputes will be resolved through binding arbitration... You waive any right to participate in class actions."
Analysis:
| Element | Impact |
|---|---|
| Binding arbitration | Can't go to court |
| AAA rules | Expensive, but structured |
| Class action waiver | Can't join mass lawsuits |
What This Means:
- Individual disputes only
- Arbitration can cost thousands
- Small claims may not be worth pursuing
Context: Common in US tech companies, may not be enforceable
in some jurisdictions (EU).
Recommendation: Acceptable for business use; concerning for
consumer services where individual damage may be small.
4. Termination (HIGH CONCERN)
4. Termination (HIGH CONCERN)
Clause:
"We may terminate your account at our sole discretion with or without cause and with or without notice."
Analysis:
- No reason needed
- No warning required
- Complete discretion
What This Means:
You could lose access tomorrow with no explanation or recourse.
Better Standard: "Termination for violation of Terms with
14 days to cure, or immediately for material breach"
Recommendation: Do not rely on this service for critical
business functions without data backup strategy. Consider what
happens to your data on termination.
Clause:
"We may terminate your account at our sole discretion with or without cause and with or without notice."
Analysis:
- No reason needed
- No warning required
- Complete discretion
What This Means:
You could lose access tomorrow with no explanation or recourse.
Better Standard: "Termination for violation of Terms with
14 days to cure, or immediately for material breach"
Recommendation: Do not rely on this service for critical
business functions without data backup strategy. Consider what
happens to your data on termination.
Rights Checklist
Rights Checklist
| Right | Status | Notes |
|---|---|---|
| Own your content | Partial | Broad license granted |
| Export data | Unknown | Not addressed |
| Delete account | Unknown | Not addressed |
| Dispute in court | No | Arbitration only |
| Notice of changes | No | No requirement |
| Reason for termination | No | "Sole discretion" |
| Right | Status | Notes |
|---|---|---|
| Own your content | Partial | Broad license granted |
| Export data | Unknown | Not addressed |
| Delete account | Unknown | Not addressed |
| Dispute in court | No | Arbitration only |
| Notice of changes | No | No requirement |
| Reason for termination | No | "Sole discretion" |
Red Flags Summary
Red Flags Summary
| Flag | Severity | Clause |
|---|---|---|
| "Developing new products" license | HIGH | §3 |
| Termination without notice | HIGH | §12 |
| Class action waiver | MEDIUM | §15 |
| Modification without notice | MEDIUM | §2 |
| Flag | Severity | Clause |
|---|---|---|
| "Developing new products" license | HIGH | §3 |
| Termination without notice | HIGH | §12 |
| Class action waiver | MEDIUM | §15 |
| Modification without notice | MEDIUM | §2 |
Comparison to Alternatives
Comparison to Alternatives
| Feature | This Service | Industry Better Practice |
|---|---|---|
| Content license | New products | Operating service only |
| Terms changes | No notice | 30-day notice |
| Termination | No cause/notice | Cause + cure period |
| Disputes | Arbitration only | Court option preserved |
| Feature | This Service | Industry Better Practice |
|---|---|---|
| Content license | New products | Operating service only |
| Terms changes | No notice | 30-day notice |
| Termination | No cause/notice | Cause + cure period |
| Disputes | Arbitration only | Court option preserved |
Recommendations
Recommendations
- For Personal Use: Consider alternatives with fairer terms
- For Business Use:
- Negotiate enterprise agreement if possible
- Ensure data backup procedures
- Document all content uploaded
- Set calendar reminders to review terms changes
- Data Strategy: Don't upload anything you wouldn't want used for "new products"
undefined- For Personal Use: Consider alternatives with fairer terms
- For Business Use:
- Negotiate enterprise agreement if possible
- Ensure data backup procedures
- Document all content uploaded
- Set calendar reminders to review terms changes
- Data Strategy: Don't upload anything you wouldn't want used for "new products"
undefinedExample 2: Quick Privacy Policy Check
示例2:快速隐私政策检查
Input:
Quick check - is this privacy policy concerning?
"We may share your information with our affiliates and business
partners for marketing purposes."Output:
undefined输入:
Quick check - is this privacy policy concerning?
"We may share your information with our affiliates and business
partners for marketing purposes."输出:
undefinedQuick Privacy Analysis
Quick Privacy Analysis
Verdict: CONCERNING
Verdict: CONCERNING
Clause Breakdown
Clause Breakdown
"We may share your information with our affiliates and business partners for marketing purposes."
| Term | Meaning | Concern |
|---|---|---|
| "affiliates" | Related companies | Medium - often broad |
| "business partners" | Anyone they work with | HIGH - undefined |
| "marketing purposes" | Advertising to you | HIGH - not service-related |
"We may share your information with our affiliates and business partners for marketing purposes."
| Term | Meaning | Concern |
|---|---|---|
| "affiliates" | Related companies | Medium - often broad |
| "business partners" | Anyone they work with | HIGH - undefined |
| "marketing purposes" | Advertising to you | HIGH - not service-related |
What This Means
What This Means
- Your data can go to undefined third parties
- You'll likely receive marketing from companies you never chose
- "Business partners" could be hundreds of companies
- Your data can go to undefined third parties
- You'll likely receive marketing from companies you never chose
- "Business partners" could be hundreds of companies
Questions to Ask
Questions to Ask
- Can you opt out of partner sharing?
- Who are these "business partners"?
- Is consent required or is it opt-out?
- Can you opt out of partner sharing?
- Who are these "business partners"?
- Is consent required or is it opt-out?
Better Language
Better Language
"We may share your information with affiliates solely to provide
the Service. We will not share your information with third parties
for marketing purposes without your explicit consent."
"We may share your information with affiliates solely to provide
the Service. We will not share your information with third parties
for marketing purposes without your explicit consent."
Recommendation
Recommendation
Check for:
- Opt-out mechanism in privacy settings
- List of specific partners
- GDPR/CCPA rights section
- Data selling disclosure
If no opt-out exists, this service will share your data widely.
undefinedCheck for:
- Opt-out mechanism in privacy settings
- List of specific partners
- GDPR/CCPA rights section
- Data selling disclosure
If no opt-out exists, this service will share your data widely.
undefinedSkill Boundaries
技能边界
What This Skill Does Well
此技能擅长的领域
- Identifying concerning clauses
- Explaining legal language
- Comparing to standards
- Flagging risks
- 识别存在问题的条款
- 解读法律语言
- 与行业标准对比
- 标记风险
What This Skill Cannot Do
此技能无法完成的事项
- Provide legal advice
- Know all jurisdictional variations
- Predict enforcement
- Guarantee interpretation
- 提供法律咨询
- 了解所有司法管辖区的差异
- 预测条款执行情况
- 保证解读的准确性
When to Escalate to Human
何时需转交人工处理
- Enterprise agreement negotiation
- Regulated industry implications
- Cross-border data concerns
- Contract disputes
- 企业协议谈判
- 受监管行业的影响分析
- 跨境数据相关问题
- 合同纠纷
Iteration Guide
迭代指南
Follow-up Prompts:
- "What should I negotiate for an enterprise agreement?"
- "Compare this to [competitor]'s terms"
- "What questions should I ask their sales team?"
- "Draft a request for term modifications"
后续提示示例:
- "针对企业协议,我应该协商哪些内容?"
- "将此与[竞品]的条款进行对比"
- "我应该向他们的销售团队询问哪些问题?"
- "起草一份条款修改请求"
References
参考资料
- ToS;DR (Terms of Service; Didn't Read)
- EFF Privacy Analysis Frameworks
- EDPB Guidelines on Transparency
- FTC Unfair Business Practices
- ToS;DR (Terms of Service; Didn't Read)
- EFF隐私分析框架
- EDPB透明度指南
- FTC不公平商业行为规定
Related Skills
相关技能
- - Full contract analysis
contract-review - - Privacy specifics
gdpr-compliance - - Compare services
competitive-analysis
- - 完整合同分析
contract-review - - 隐私合规细节
gdpr-compliance - - 服务对比
competitive-analysis
Skill Metadata
技能元数据
- Domain: Legal / Consumer
- Complexity: Beginner-Intermediate
- Mode: cyborg
- Time to Value: 15-30 min
- Prerequisites: ToS document access
- 领域: 法律 / 消费者
- 复杂度: 初级-中级
- 模式: cyborg
- 价值实现时间: 15-30分钟
- 前提条件: 可访问服务条款文档