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amz-supplier-sample-evaluation

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Chinese

Supplier Sample Evaluation

供应商样品评估

New sellers order one sample, hold it, say "looks good", wire $8,400 for 1,000 units. Two months later returns hit 18%. The product was 0.4 inches off spec, the packaging failed FBA prep, the polybag had no suffocation warning. By then 600 units are stranded. A 25-point sample test before mass production catches all of this. Costs 30 minutes. Saves $3K-$10K per launch.
新卖家通常会订购一件样品，检查后觉得“看起来不错”，就转账8400美元订购1000件产品。两个月后退货率达到18%——产品尺寸比规格要求差0.4英寸，包装不符合FBA备货标准，塑料袋没有窒息警告标识。此时已有600件产品积压。而大规模生产前的25项样品测试可以提前发现所有这些问题，仅需耗时30分钟，每次产品上线可节省3000-10000美元。

When to use this

使用场景

  • Sample just arrived from a new supplier
  • Switching suppliers on an existing SKU
  • Adding a new variation (color, size) and supplier sent a sample
  • Pre-trade-show evaluation of multiple supplier candidates
  • 新供应商的样品刚到货
  • 现有SKU更换供应商
  • 添加新变体（颜色、尺寸）后供应商发来样品
  • 展会前评估多家供应商候选样品

The framework. The 25-Point Sample Test

测试框架：25项样品测试

Five sections, five points each. Each point is pass or fail. Three or more fails in any single section = full rejection, request a new sample.
分为5个部分，每部分5个测试点，每个测试点只有合格或不合格两种结果。任意单部分出现3个及以上不合格项，则直接拒收样品，要求供应商重新提供样品。

Section 1. Specs (5 points)

第一部分：规格参数（5项）

  1. Dimensions match listing within 3% tolerance
  2. Weight matches listing within 5% tolerance
  3. Color matches reference Pantone or hex
  4. Materials match advertised (cotton vs polyester, real wood vs MDF)
  5. Accessories included match the spec (cables, manuals, mounts)
  1. 尺寸与listing（商品详情页）规格偏差在3% tolerance（公差）范围内
  2. 重量与listing规格偏差在5% tolerance范围内
  3. 颜色与参考Pantone（潘通色卡）或hex（十六进制色值）一致
  4. 材质与宣传一致（如棉 vs 聚酯纤维、实木 vs MDF（中密度纤维板））
  5. 附带配件与规格要求一致（如线缆、说明书、支架）

Section 2. Quality (5 points)

第二部分：产品质量（5项）

  1. Drop test from 3 feet onto hard floor, no functional damage
  2. Scratch test with a coin on visible surfaces, no chipping
  3. Accuracy test (electronics measure to spec, kitchenware fits standard sizes)
  4. Finish inspection, no glue residue, no flash, no rough edges
  5. Durability cycle (open/close 50x, plug/unplug 20x), no degradation
  1. 从3英尺高度掉落至硬地面，无功能性损坏
  2. 用硬币在可见表面进行刮擦测试，无掉漆或破损
  3. 精度测试（电子产品符合规格参数、厨具适配标准尺寸）
  4. 外观检查，无胶水残留、毛边或粗糙边缘
  5. 耐用性循环测试（开合50次、插拔20次），无性能退化

Section 3. Packaging (5 points)

第三部分：包装（5项）

  1. Polybag is 1.5+ mil thickness with suffocation warning >= 5/8" type
  2. FNSKU barcode placement clean, scannable, not covered by other labels
  3. Inserts and manuals included, language correct, no typos
  4. Master carton handles factory damage in transit (corner crush test)
  5. Per-unit box quality matches premium positioning if applicable
  1. 塑料袋厚度≥1.5 mil（密耳），且带有尺寸≥5/8英寸的窒息警告标识
  2. FNSKU条码位置整洁、可扫描，未被其他标签遮挡
  3. 包含内页说明和说明书，语言正确、无拼写错误
  4. 外箱通过边角挤压测试，可承受运输过程中的工厂搬运损坏
  5. 若产品定位高端，单个产品包装盒质量需匹配该定位

Section 4. Compliance (5 points)

第四部分：合规性（5项）

  1. FBA prep type correctly applied (polybag for textile, bubble for fragile)
  2. Required certifications visible (CE, FCC, CPSC, FDA where applicable)
  3. Warning labels present per category (Prop 65, age warnings, choking hazard)
  4. Country of origin marking on product AND retail box per FTC
  5. Suffocation warning meets size threshold for the polybag dimensions
  1. 正确执行FBA备货类型（纺织品用塑料袋、易碎品用气泡膜）
  2. 可见位置带有所需认证（如CE、FCC、CPSC、FDA，依品类而定）
  3. 带有品类要求的警告标识（如Prop 65、年龄警告、窒息危险）
  4. 产品及零售包装盒上均按FTC（美国联邦贸易委员会）要求标注原产国
  5. 塑料袋的窒息警告标识尺寸符合其规格要求

Section 5. Safety (5 points)

第五部分：安全性（5项）

  1. No sharp edges (touch test on every edge, light pressure)
  2. No choking hazards on kids products (small parts test if under-3 age range)
  3. No toxic materials (lead, phthalates, formaldehyde) per category MSDS
  4. Age-appropriate (heavy parts off toddler items, small magnets off kids')
  5. Allergen labeling present on food, supplement, skincare contact items
  1. 无尖锐边缘（触摸所有边缘，施加轻微压力测试）
  2. 儿童产品无窒息风险（针对3岁以下产品进行小部件测试）
  3. 无有毒材料（如铅、邻苯二甲酸盐、甲醛），符合品类MSDS（材料安全数据表）要求
  4. 符合年龄适配性（幼儿产品无过重部件、儿童产品无小磁铁）
  5. 食品、补充剂、护肤接触类产品带有过敏原标识

Step by step

操作步骤

  1. Unbox in good light. Photograph the unboxing. Keep the box, polybag, inserts.
  2. Run Section 1 Specs. Use calipers, scale, Pantone book or hex picker. Log measurements vs spec sheet.
  3. Run Section 2 Quality. Perform the destructive tests on one sample if multiple. Otherwise functional checks only.
  4. Run Section 3 Packaging. Verify polybag mil with thickness gauge. Scan FNSKU. Read inserts for typos.
  5. Run Section 4 Compliance. Cross-reference category requirements per Amazon and FTC. Photograph any missing labels.
  6. Run Section 5 Safety. Physical inspection plus material certificate review from supplier.
  7. Score the test. Tally pass/fail. Any section with 3+ fails: REJECT, request new sample. Any single fail on safety or compliance: BLOCK PO until resolved.
  8. Write supplier message. Specific, photo-attached, actionable. Set a deadline. Re-sample required if changes are material.
  9. Run the quality check, then decide.
  1. 在充足光线环境下拆箱。拍摄拆箱过程，保留包装盒、塑料袋和内页说明。
  2. 执行第一部分规格参数测试。使用卡尺、秤、潘通色卡或取色器测量，记录测量值与规格表的对比结果。
  3. 执行第二部分产品质量测试。若有多件样品，可对其中一件进行破坏性测试；否则仅进行功能性检查。
  4. 执行第三部分包装测试。使用厚度计验证塑料袋厚度，扫描FNSKU条码，检查内页说明是否有拼写错误。
  5. 执行第四部分合规性测试。对照Amazon和FTC的品类要求交叉验证，拍摄缺失的标识。
  6. 执行第五部分安全性测试。进行物理检查，并审核供应商提供的材质证书。
  7. 统计测试得分。汇总合格/不合格项。任意部分出现3个及以上不合格项：拒收样品，要求重新提供；安全性或合规性任意一项不合格：暂停PO审批直至问题解决。
  8. 撰写供应商反馈信息。内容需具体、附带照片、可执行，并设定截止日期。若涉及重大变更，要求供应商重新提供样品。
  9. 完成质量检查后，再做决策。

Output format

输出格式

undefined
undefined

Sample Evaluation. [Supplier] / [Product]

样品评估报告. [供应商名称] / [产品名称]

Section scores
  1. Specs: [X] / 5
  2. Quality: [X] / 5
  3. Packaging: [X] / 5
  4. Compliance: [X] / 5
  5. Safety: [X] / 5
Verdict: [APPROVE / REVISE / REJECT / BLOCK]
Failed points with detail
  • Point [X.Y]: [what failed] | photo: [file] | required fix: [specific]
Supplier message (ready to send)
Hi [supplier name],
Thank you for the sample. We have completed our quality review. Before production, the following items need to be addressed:
  1. [Issue 1 with specific spec/photo reference]
  2. [Issue 2]
  3. [...]
Please confirm changes and send a revised sample by [date]. We cannot proceed to PO until these are resolved.
Best, [Buyer name]
undefined
各部分得分
  1. 规格参数: [X] / 5
  2. 产品质量: [X] / 5
  3. 包装: [X] / 5
  4. 合规性: [X] / 5
  5. 安全性: [X] / 5
结论: [批准 / 整改 / 拒收 / 暂停]
不合格项详情
  • 第[X.Y]项: [不合格内容] | 照片: [文件] | 整改要求: [具体内容]
供应商反馈信息（可直接发送）
您好[供应商名称],
感谢您提供的样品。我们已完成质量审核。在开始生产前，需解决以下问题：
  1. [问题1，附带具体规格/照片参考]
  2. [问题2]
  3. [...]
请确认整改内容，并在[日期]前发送修订后的样品。在这些问题解决前，我们无法推进PO审批。
此致, [采购方名称]
undefined

Worked example

示例案例

Supplier: Shenzhen Hengli, Product: bamboo cutting board 16x10x0.75 inches, sample arrived day 14 of negotiation.
Section 1 Specs: 4/5. Width measured 9.6" instead of 10" (4% off, fail). Section 2 Quality: 5/5. Pass all. Section 3 Packaging: 3/5. Polybag is 1.2 mil (fail), no suffocation warning (fail), FNSKU placement covers Country of Origin (fail). Hits the 3-fail section threshold = REJECT. Section 4 Compliance: 4/5. Country of Origin not on product, only on box (fail). Section 5 Safety: 5/5. Pass.
Verdict: REJECT. Request new sample with: width corrected to 10", polybag 1.5 mil with 5/8" suffocation warning, FNSKU placement on side panel, Country of Origin laser-etched on bottom of board. Lead time impact: +14 days. Cost impact: $0.04 per unit polybag upgrade. Without this catch: 1,000 units would have arrived, failed FBA receiving on the polybag spec, 1,000 units returned to 3PL for re-prep at $0.85 per unit = $850 rework cost plus 21 days delay.
供应商：深圳恒力，产品：16x10x0.75英寸竹制砧板，样品于谈判第14天到货。
第一部分规格参数：4/5。宽度实测9.6英寸，而非要求的10英寸（偏差4%，不合格）。 第二部分产品质量：5/5。全部合格。 第三部分包装：3/5。塑料袋厚度为1.2 mil（不合格），无窒息警告标识（不合格），FNSKU条码位置遮挡了原产国标识（不合格）。单部分出现3项不合格，触发拒收阈值 = 拒收。 第四部分合规性：4/5。原产国仅标注在外箱，未标注在产品上（不合格）。 第五部分安全性：5/5。全部合格。
结论：拒收。要求供应商重新提供符合以下要求的样品：宽度修正为10英寸，使用1.5 mil厚度且带有5/8英寸窒息警告标识的塑料袋，FNSKU条码贴在侧面板，原产国激光蚀刻在砧板底部。交付周期影响：+14天。成本影响：每个塑料袋升级增加0.04美元。若未提前发现这些问题：1000件产品到货后，因塑料袋规格不符合FBA收货标准被拒收，1000件产品需退回3PL（第三方物流）重新备货，每件成本0.85美元，总计850美元返工成本，外加21天延误。

Quality check

质量检查要点

  • Calipers used for dimension check, not a tape measure
  • Photos taken at every fail point, not just notes
  • Material certificates requested if any Section 5 doubt exists
  • Mil gauge used on polybag, not estimated
  • Supplier message specifies a deadline, not "soon"
  • 使用卡尺而非卷尺测量尺寸
  • 每个不合格项都拍摄照片，而非仅做文字记录
  • 若对第五部分安全性有疑问，要求供应商提供材质证书
  • 使用厚度计测量塑料袋厚度，而非估算
  • 供应商反馈信息需明确截止日期，而非模糊的“尽快”

Common mistakes

常见错误

  • Eyeballing dimensions. A 4% width error is invisible to the eye, fatal in returns.
  • Approving on the "looks good" test. No structured rubric = inconsistent QC.
  • Skipping Section 4 compliance. Missing CE or FCC mark on electronics = listing suppression and FBA rejection.
  • One sample, multiple variations. Different colors often come from different molds. Sample each.
  • No re-sample after fixes. Verbal promise to fix is not a verified fix. Pay $40 for a re-sample.
  • 目测尺寸：4%的宽度误差肉眼难以察觉，但会导致致命的退货问题。
  • 仅凭“看起来不错”就批准：无结构化评估标准会导致QC结果不一致。
  • 跳过第四部分合规性测试：电子产品缺失CE或FCC标识会导致商品listing被下架、FBA拒收。
  • 一件样品覆盖多个变体：不同颜色通常来自不同模具，需分别取样测试。
  • 整改后不重新取样：口头承诺整改不等于已验证整改效果，花40美元重新取样很有必要。

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