refund-page-generator
Compare original and translation side by side
🇺🇸
Original
English🇨🇳
Translation
ChinesePages: Refund / Return Policy
页面:Refund / Return Policy
Guides refund and return policy page content for e-commerce and digital products.
When invoking: On first use, if helpful, open with 1–2 sentences on what this skill covers and why it matters, then provide the main output. On subsequent use or when the user asks to skip, go directly to the main output.
为电商及数字产品的退款/退货政策页面内容提供指引。
调用规则:首次使用时,如果适用,先用1-2句话介绍本技能的覆盖范围及作用,再提供核心输出。后续使用或用户要求跳过介绍时,直接输出核心内容即可。
Initial Assessment
初步评估
Identify:
- Product type: Physical, digital, subscription, or mixed
- Policy: Time window, conditions, process
- Jurisdiction: Consumer rights (EU, etc.)
需明确以下信息:
- 产品类型:实物、数字产品、订阅制产品或混合类型
- 政策规则:有效时间窗口、适用条件、办理流程
- 司法辖区:对应消费者权益法规(如欧盟等地区的相关规定)
Best Practices
最佳实践
Essential Elements
核心要素
| Element | Purpose |
|---|---|
| Eligibility | What can be returned; time limits |
| Process | How to request; steps |
| Refund method | Original payment; timeline |
| Exclusions | Non-refundable items |
| Contact | Support for returns |
| 要素 | 作用 |
|---|---|
| 适用资格 | 可退货的商品范围、时间限制 |
| 办理流程 | 申请方式、操作步骤 |
| 退款方式 | 退款返还路径、到账时效 |
| 除外条款 | 不支持退款的商品类型 |
| 联系方式 | 退货相关客服入口 |
Content
内容要求
- Clear: Simple language; no legalese
- Scannable: Headings, bullets
- Complete: Answer common questions
- Up to date: Review when policy changes
- 清晰易懂:使用简洁平实的语言,避免晦涩的法律术语
- 便于浏览:采用标题、项目符号等排版形式,方便快速扫描
- 信息完整:覆盖用户常见的疑问点
- 及时更新:政策发生变更时同步更新页面内容
Placement
放置位置
- Footer; checkout; product pages
- Link from FAQ when relevant
- 网站页脚、结算页、商品详情页
- 相关FAQ内容中可插入跳转链接
Output Format
输出格式
- Outline for refund/return policy
- Key sections and content
- Disclaimer: Recommend legal review
- 退款/退货政策的框架大纲
- 核心板块及对应内容
- 免责声明:建议将生成内容提交给专业法律人士审核
Related Skills
相关技能
- legal-page-generator: Refund is often a legal page
- faq-page-generator: FAQ may link to refund policy
- privacy-page-generator: Footer grouping
- legal-page-generator:退款政策通常属于法律合规页面
- faq-page-generator:FAQ页面可跳转至退款政策
- privacy-page-generator:通常在页脚板块统一放置