competitive-analysis

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Competitive Analysis

竞品分析

Scope

适用范围

Covers
  • Mapping competitive alternatives (status quo, workarounds, analog/non-consumption, direct + indirect competitors)
  • Building a competitor landscape grounded in customer decision criteria
  • Turning analysis into actionable artifacts: positioning hypotheses, win themes, battlecards, and a monitoring plan
When to use
  • “Do a competitive analysis / competitor landscape for our product.”
  • “Why are we losing deals to <competitor>?”
  • “What are the real alternatives if we didn’t exist?”
  • “Help us differentiate and position vs competitors.”
  • “Create sales battlecards and win/loss takeaways.”
When NOT to use
  • You need market sizing / TAM/SAM/SOM as the primary output (different workflow)
  • You don’t know the target customer, core use case, or the decision this analysis should support
  • You only need a quick list of competitors (no synthesis, no artifacts)
  • You’re seeking confidential or non-public competitor information (do not attempt)
涵盖内容
  • 绘制竞品替代方案图谱(包括现状、临时解决方案、同类替代/非消费场景、直接+间接竞品)
  • 基于客户决策标准构建竞品格局
  • 将分析转化为可落地的成果:定位假设、赢单主题、销售对战卡以及监控计划
适用场景
  • “为我们的产品做竞品分析/竞品格局梳理。”
  • “我们为什么输给<竞品>?”
  • “如果我们不存在,客户的真实替代选择是什么?”
  • “帮助我们与竞品形成差异化并完成定位。”
  • “制作销售对战卡和赢单/丢单总结。”
不适用场景
  • 你需要将市场规模测算/TAM/SAM/SOM作为核心输出(这属于不同的工作流程)
  • 你不明确目标客户、核心使用场景,或该分析要支持的决策
  • 你只需要一份快速整理的竞品列表(不需要分析整合或落地成果)
  • 你试图获取竞品的机密或非公开信息(请勿尝试)

Inputs

输入信息

Minimum required
  • Product + target customer segment + core use case (what job is being done)
  • The decision to support (e.g., positioning, sales enablement, roadmap bets, pricing, market entry)
  • 3–10 known competitors/alternatives (or “unknown—please map them”)
  • Any available evidence (links, win/loss notes, call transcripts, customer quotes, pricing pages, reviews)
  • Constraints: geography, ICP, price band, compliance/regulation (if relevant), time box
Missing-info strategy
  • Ask up to 5 questions from references/INTAKE.md.
  • If answers aren’t available, proceed with explicit assumptions and label unknowns. Provide 2–3 plausible alternative scopes (narrow vs broad).
最低要求
  • 产品+目标客户群体+核心使用场景(即客户要完成的任务)
  • 要支持的决策(例如:定位、销售赋能、路线图规划、定价、市场进入)
  • 3–10个已知竞品/替代方案(或“未知,请帮我梳理”)
  • 所有可用的证据(链接、赢单/丢单记录、通话 transcript、客户引用、定价页面、用户评价)
  • 约束条件:地域、ICP、价格区间、合规/监管要求(如适用)、时间限制
信息缺失应对策略
  • references/INTAKE.md中选取最多5个问题进行询问。
  • 如果无法获取答案,基于明确的假设推进,并标注未知信息。提供2–3个合理的替代范围选项(窄范围 vs 广范围)。

Outputs (deliverables)

输出成果(交付物)

Produce a Competitive Analysis Pack in Markdown (in-chat; or as files if requested):
  1. Context snapshot (decision, ICP, use case, constraints, time box)
  2. Competitive alternatives map (direct/indirect/status quo/workarounds/analog)
  3. Competitor landscape table (top 5–10) with evidence links + confidence
  4. Customer decision criteria + comparison matrix (customer POV)
  5. Differentiation & positioning hypotheses (why win, why lose, proof points)
  6. Win themes + loss risks (objections, landmines, traps)
  7. Battlecards (3–5 priority competitors)
  8. Monitoring plan (signals, cadence, owners, update triggers)
  9. Risks / Open questions / Next steps (always included)
Templates: references/TEMPLATES.md
生成一份Markdown格式的竞品分析包(可在对话中展示;或按需生成文件):
  1. 背景快照(包含决策、ICP、使用场景、约束条件、时间限制)
  2. 竞品替代方案图谱(直接/间接竞品、现状、临时解决方案、同类替代)
  3. 竞品格局表(Top 5–10),附带证据链接和可信度标注
  4. 客户决策标准 + 对比矩阵(从客户视角出发)
  5. 差异化与定位假设(赢单原因、丢单原因、支撑论据)
  6. 赢单主题 + 丢单风险(客户异议、潜在隐患、规避陷阱)
  7. 销售对战卡(针对3–5个重点竞品)
  8. 监控计划(监控信号、更新频率、负责人、触发更新的条件)
  9. 风险 / 待解决问题 / 后续步骤(必须包含)
模板参考:references/TEMPLATES.md

Workflow (8 steps)

工作流程(8个步骤)

1) Intake + decision framing

1) 信息收集 + 决策框架搭建

  • Inputs: User context; references/INTAKE.md.
  • Actions: Confirm the decision, ICP, use case, geography, and time box. Define what “good” looks like (who will use this and for what).
  • Outputs: Context snapshot.
  • Checks: A stakeholder can answer: “What decision will this analysis change?”
  • 输入: 用户提供的背景信息;references/INTAKE.md
  • 行动: 确认决策、ICP、使用场景、地域和时间限制。定义“合格成果”的标准(谁会使用这份分析,用于什么目的)。
  • 输出: 背景快照。
  • 检查要点: 相关负责人能够回答:“这份分析会影响哪项决策?”

2) Map competitive alternatives (not just logos)

2) 梳理竞品替代方案(不只是竞品标识)

  • Inputs: Use case + customer job.
  • Actions: List what customers do instead: status quo, internal build, manual workaround, analog tools, agencies/outsourcing, and direct/indirect competitors. Identify the “true competitor” for the deal.
  • Outputs: Competitive alternatives map + short notes per alternative.
  • Checks: At least 1–2 non-obvious alternatives appear (workarounds / analog / non-consumption).
  • 输入: 使用场景 + 客户要完成的任务。
  • 行动: 列出客户的替代选择:现状、内部自建、手动临时方案、同类工具、代理/外包服务,以及直接/间接竞品。确定该业务场景下的“真正竞品”。
  • 输出: 竞品替代方案图谱 + 每个替代方案的简短说明。
  • 检查要点: 至少包含1–2个非显而易见的替代方案(临时解决方案/同类替代/非消费场景)。

3) Select the focus set + collect evidence (time-boxed)

3) 确定重点分析对象 + 收集证据(限时完成)

  • Inputs: Alternatives map; available sources.
  • Actions: Pick 5–10 focus alternatives (by frequency/impact). Gather publicly available facts (positioning, features, pricing, distribution, target ICP) and internal learnings (win/loss, sales notes). Track confidence and unknowns.
  • Outputs: Evidence log + initial landscape table.
  • Checks: Each competitor row has at least 2 evidence points (link/quote/data) or is explicitly labeled “low confidence”.
  • 输入: 竞品替代方案图谱;可用信息来源。
  • 行动: 选择5–10个重点分析对象(按出现频率/影响程度排序)。收集公开可得的事实信息(定位、功能、定价、分销渠道、目标ICP)以及内部经验(赢单/丢单记录、销售笔记)。记录信息可信度和未知内容。
  • 输出: 证据日志 + 初始竞品格局表。
  • 检查要点: 每个竞品条目至少包含2个证据点(链接/引用/数据),或明确标注“低可信度”。

4) Build the comparison from the customer’s perspective

4) 从客户视角构建对比分析

  • Inputs: Focus set + evidence.
  • Actions: Define 6–10 customer decision criteria (JTBD outcomes, constraints, trust, time-to-value, switching cost, price, ecosystem fit). Compare alternatives on criteria and surface “why they win”.
  • Outputs: Decision criteria list + comparison matrix.
  • Checks: Criteria are framed as customer outcomes/risks (not internal feature checklists).
  • 输入: 重点分析对象 + 收集到的证据。
  • 行动: 定义6–10个客户决策标准(JTBD成果、约束条件、信任度、价值实现时间、转换成本、价格、生态适配性)。基于这些标准对比各替代方案,找出“竞品赢单的原因”。
  • 输出: 决策标准列表 + 对比矩阵。
  • 检查要点: 决策标准以客户成果/风险为导向(而非内部功能清单)。

5) Derive differentiation + positioning hypotheses

5) 推导差异化与定位假设

  • Inputs: Matrix + wins/losses.
  • Actions: Write 2–3 positioning hypotheses: (a) who we’re for, (b) the value we deliver, (c) why we’re different vs the true alternative, (d) proof points, (e) tradeoffs/non-goals.
  • Outputs: Differentiation & positioning section.
  • Checks: Each hypothesis names the competitive alternative it’s positioning against.
  • 输入: 对比矩阵 + 赢单/丢单记录。
  • 行动: 撰写2–3个定位假设,每个假设需包含:(a) 目标客户群体,(b) 我们提供的价值,(c) 与真正竞品相比的差异化点,(d) 支撑论据,(e) 取舍/非目标方向。
  • 输出: 差异化与定位部分。
  • 检查要点: 每个假设明确指出其针对的竞品替代方案。

6) Translate into win themes + battlecards

6) 转化为赢单主题 + 销售对战卡

  • Inputs: Positioning hypotheses + competitor notes.
  • Actions: Create 3–5 win themes and 3–5 loss risks. Produce battlecards for priority competitors (how to win, landmines, objection handling, traps to avoid).
  • Outputs: Win/loss section + battlecards.
  • Checks: Battlecards contain do/don’t talk tracks and are usable in a live sales call.
  • 输入: 定位假设 + 竞品记录。
  • 行动: 制定3–5个赢单主题和3–5个丢单风险。为重点竞品制作销售对战卡(包含赢单方法、潜在隐患、异议处理话术、需规避的陷阱)。
  • 输出: 赢单/丢单部分 + 销售对战卡。
  • 检查要点: 销售对战卡包含该说/不该说的话术,可直接用于实时销售通话。

7) Recommend actions (product, messaging, GTM)

7) 提出行动建议(产品、话术、上市推广)

  • Inputs: Findings.
  • Actions: Propose 5–10 actions: product bets, messaging changes, pricing/packaging, distribution, partnerships, and “stop doing” items. Tie each action to a win theme or loss risk.
  • Outputs: Recommendations list with rationale and owners (if known).
  • Checks: Each recommendation is specific enough to execute next week/month.
  • 输入: 分析结论。
  • 行动: 提出5–10项行动建议:产品方向、话术调整、定价/包装优化、分销渠道、合作机会,以及“停止做的事项”。每项建议需关联到对应的赢单主题或丢单风险。
  • 输出: 带理由和负责人(如已知)的建议列表。
  • 检查要点: 每项建议足够具体,可在下周/下月落地执行。

8) Monitoring + quality gate + finalize

8) 监控设置 + 质量审核 + 最终定稿

  • Inputs: Draft pack.
  • Actions: Define monitoring signals, cadence, and update triggers. Run references/CHECKLISTS.md and score with references/RUBRIC.md. Add Risks/Open questions/Next steps.
  • Outputs: Final Competitive Analysis Pack.
  • Checks: Pack is shareable as-is; assumptions and confidence levels are explicit.
  • 输入: 分析包草稿。
  • 行动: 定义监控信号、更新频率和触发更新的条件。使用references/CHECKLISTS.md进行检查,并通过references/RUBRIC.md进行评分。添加风险/待解决问题/后续步骤。
  • 输出: 最终版竞品分析包。
  • 检查要点: 分析包可直接分享;所有假设和可信度级别均明确标注。

Quality gate (required)

质量审核(必填)

  • Use references/CHECKLISTS.md and references/RUBRIC.md.
  • Always include: Risks, Open questions, Next steps.
  • 使用references/CHECKLISTS.mdreferences/RUBRIC.md进行审核。
  • 必须包含:风险待解决问题后续步骤

Examples

示例

Example 1 (B2B SaaS): “We keep losing deals to Competitor X. Build a competitive alternatives map and a battlecard for X.”
Expected: alternatives map (incl. status quo), decision criteria, X battlecard, win themes/loss risks, and a monitoring plan.
Example 2 (Consumer subscription): “We’re repositioning for a new segment. Analyze alternatives and propose 2 positioning hypotheses.”
Expected: comparison matrix by customer criteria and two clear positioning options with proof points and tradeoffs.
Boundary example: “List every competitor in our industry worldwide.”
Response: narrow scope (ICP, geography, category) and propose a focused set + monitoring plan; otherwise output becomes a low-signal directory of logos.
示例1(B2B SaaS): “我们一直输给竞品X。请制作竞品替代方案图谱和针对X的销售对战卡。”
预期输出:竞品替代方案图谱(含现状)、决策标准、X的销售对战卡、赢单主题/丢单风险,以及监控计划。
示例2(消费者订阅): “我们正在为新客户群体重新定位。请分析替代方案并提出2个定位假设。”
预期输出:基于客户标准的对比矩阵,以及两个明确的定位选项(含支撑论据和取舍说明)。
边界示例: “列出我们行业全球范围内的所有竞品。”
回应:缩小分析范围(明确ICP、地域、品类),并提出重点分析对象+监控计划;否则输出将只是一份低价值的竞品标识清单。