Usability Test Plan

Context

Instructions

1. Define objectives: What specific questions should this test answer?
2. 1. Create the test plan with:
   2. • Research questions: 3-5 specific questions to answer
      • • Methodology: Moderated vs unmoderated, remote vs in-person, think-aloud protocol
        • • Participants: Screening criteria, sample size (5-8 per segment), recruitment approach
          • • Tasks: 5-8 realistic task scenarios with success criteria and expected completion time
            • • Metrics: Task success rate, time on task, error rate, SUS/SEQ scores, satisfaction rating
              • • Facilitation guide: Script for introduction, task delivery, probing, and debrief
                • • Data collection: What to record, observation template, note-taking framework
                  • • Analysis plan: How findings will be synthesized and prioritized
                    • 1. Include a pilot test checklist: What to verify before the real sessions.
                      2. Think step by step. Present in a ready-to-use format.

                      3. Further Reading

                      4. • Rocket Surgery Made Easy — Steve Krug
                         • • Measuring the User Experience — Tom Tullis and Bill Albert