sales-omi
Original:🇺🇸 English
Translated
Omi AI wearable platform help — open-source AI necklace for all-day conversation capture (in-person + online meetings), Developer API (`api.omi.me/v1/dev`, Bearer token, 100 req/min), app marketplace with webhook integrations, memories/conversations/action-items endpoints. Use when setting up an Omi wearable for meeting capture, building a custom Omi app or integration, troubleshooting Bluetooth disconnects or transcription accuracy, connecting Omi to Slack or CRM via webhooks, comparing Omi to Plaud or Limitless for in-person recording, or accessing Omi's API to export conversations and action items. Do NOT use for choosing between software-only note-takers without wearable needs (use /sales-note-taker).
2installs
Sourcesales-skills/sales
Added on
NPX Install
npx skill4agent add sales-skills/sales sales-omiTags
Translated version includes tags in frontmatterSKILL.md Content
View Translation Comparison →Omi AI Wearable Platform Help
Step 1 — Gather context
If exists, read it first for accumulated platform knowledge.
references/learnings.md-
What's your goal?
- A) Set up and configure my Omi device
- B) Build a custom Omi app or webhook integration
- C) Troubleshoot hardware/connectivity/transcription issues
- D) Compare Omi to other wearable recorders (Plaud, Limitless, Bee)
- E) Export data via the Developer API
-
Which Omi product do you have?
- A) Omi necklace (consumer)
- B) Omi Dev Kit 2 (developer)
- C) Don't have one yet — evaluating
-
What plan are you on?
- A) Basic (free — 1,200 cloud min/mo)
- B) Unlimited ($19/mo or $199/yr)
- C) Not sure / haven't purchased yet
Skip-ahead rule: if the user's prompt already has enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|---|
| Choosing between software-only note-takers (Fathom, Fireflies, Gong, etc.) | |
| General CRM/tool integration patterns (Zapier, webhooks, iPaaS) | |
| Reviewing a sales call for coaching | |
| Building a coaching program | |
Otherwise, answer directly below.
Step 3 — Omi platform reference
Read for the full platform reference — hardware specs, API endpoints, app framework, pricing, integrations, data model.
references/platform-guide.mdAnswer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
For setup: Walk through device pairing, app installation, first recording. Flag the common Bluetooth disconnect issue and mitigation (keep phone nearby, check BLE settings).
For app development: Guide through the app framework (prompt-based vs integration apps), webhook setup, and testing with webhook.site.
For API integration: Map endpoints to the user's goal. Memories for AI-generated insights, Conversations for raw transcripts, Action Items for to-dos.
For comparison: Omi's differentiators are price ($89 vs $159 Plaud), open-source (full hardware + software), and developer extensibility. Trade-offs are transcription accuracy and connectivity reliability vs more polished competitors.
If you discover a gotcha, workaround, or tip not covered in , append it there.
references/learnings.mdGotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- Bluetooth disconnects are the #1 complaint. "Your Omi Disconnected" notifications are frequent. Keep phone within 3m, check BLE 5.3 compatibility, and update to latest firmware. Dev Kit 2 improved this significantly.
- Battery indicator is unreliable. Readings swing between random percentages (100%, 41%, -1%). Charge fully before important meetings rather than trusting the gauge.
- Cannot filter background audio from speech. Omi records everything it hears — TV, other conversations, ambient noise. No voice isolation feature exists. Position the device close to your mouth for best results.
- Transcription accuracy varies. Speaker diarization misidentifies speakers in 1:1 meetings. Non-English accuracy is lower. Share example conversations with support if consistently garbled.
- No native CRM connectors. CRM sync requires building a custom webhook app or using the Zapier integration app from the marketplace. No direct HubSpot/Salesforce integration.
- Free plan limits cloud processing, not recording. Recordings continue after 1,200 min/mo but are saved locally only — no cloud transcription until next month or upgrade.
- "Unlimited" only changes cloud minutes. All features (transcription, summaries, memories) are identical on Basic and Unlimited. The only difference is the monthly cloud listening cap.
Related skills
- — Compare and integrate AI meeting note-takers across all platforms
/sales-note-taker - — General CRM/tool integration patterns (Zapier, webhooks, iPaaS)
/sales-integration - — Review a specific call for coaching
/sales-call-review - — Not sure which skill to use? The router matches any sales objective to the right skill. Install:
/sales-donpx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Choosing between Omi and Plaud for in-person meetings
User says: "I need to record in-person sales meetings. Should I get Omi or Plaud NotePin?"
Skill does:
- Compares: Omi ($89, open-source, all-day capture, 1,200 free cloud min) vs Plaud NotePin S ($159, polished hardware, 300 min/mo free then $99-240/yr)
- Flags Omi's trade-offs: lower transcription accuracy, Bluetooth disconnect issues, no polished app
- Recommends Omi for developers/tinkerers who want extensibility; Plaud for reliability-first users
- Notes both lack native CRM — either requires webhook/Zapier workaround
Example 2: Building a Slack integration for meeting summaries
User says: "I want Omi to post a meeting summary to Slack whenever a conversation ends."
Skill does:
- Recommends building an Integration App with memory trigger
- Walks through: Create App → select Memory Trigger → set webhook URL to a serverless function → function formats summary and posts to Slack via Slack API
- Notes the Zapier app in marketplace as a no-code alternative (5000+ connections)
- Provides API endpoint for fetching full conversation:
GET /v1/dev/user/conversations
Example 3: Exporting all conversations via API
User says: "I want to pull all my Omi conversations into a data warehouse for analysis."
Skill does:
- Points to endpoint with pagination
GET /v1/dev/user/conversations - Notes auth: Bearer token from Settings → Developer → Create Key
- Flags rate limits: 100 req/min, 10K/day — plan batch fetches accordingly
- Suggests also pulling action items () and memories (
GET /v1/dev/user/action-items)GET /v1/dev/user/memories - Recommends a nightly sync job rather than real-time polling given rate limits
Troubleshooting
Device keeps disconnecting with "Your Omi Disconnected" spam
Symptom: Constant disconnect/reconnect notifications, recordings interrupted
Cause: BLE 5.3 connection instability between device and phone — most common on older phones or when device is far from phone
Solution: Keep phone within 3m of device. Update to latest firmware (Settings → Device → Check for Updates). If using Dev Kit 1, consider upgrading to Dev Kit 2 which has significantly improved connectivity. Restart both device and phone Bluetooth if stuck.
Transcription is garbled or assigns wrong speakers
Symptom: Transcript contains nonsense text, or speaker labels are swapped/multiplied
Cause: Background audio interference (TV, music, other conversations), or microphone obstructed by clothing
Solution: Position device on outside of clothing near neck. Record in quieter environments. For consistently garbled output even in quiet conditions, share 1-2 example Conversations with Omi support. Dev Kit 2's improved MEMS microphone helps with accuracy.
To-do list keeps reverting completed tasks
Symptom: Tasks marked as done reappear as incomplete
Cause: Known app bug — sync conflict between local and cloud state
Solution: Force-close and reopen the app after marking tasks done. Use the API () to manage action items programmatically as a workaround. Check for app updates.
GET /v1/dev/user/action-items