Prospeo Platform Help
Help the user with Prospeo platform questions — from person/company enrichment and search through bulk operations, Chrome extension, API, and integrations.
Step 1 — Gather context
Ask the user:
-
What area of Prospeo do you need help with?
- A) Person enrichment — finding verified emails and phones for specific contacts
- B) Company enrichment — firmographic data, tech stack, funding
- C) Person search — searching 200M+ contacts with filters
- D) Company search — searching 30M+ companies with filters
- E) Bulk operations — enriching up to 50 records at once via API
- F) Chrome extension — LinkedIn Sales Navigator extraction
- G) API — authentication, endpoints, integration
- H) Integrations — HubSpot, Salesforce, Clay, Zapier, Make, n8n
- I) Credits & billing — understanding credit costs, managing usage
- J) Something else — describe it
-
What's your role?
- A) Sales rep / AE / BDR
- B) Sales manager / team lead
- C) RevOps / Sales Ops
- D) Growth / Marketing
- E) Developer / Engineer
- F) Founder / solo seller
- G) Other
-
What are you trying to accomplish? (describe your specific goal or question)
If the user's request already provides most of this context, skip directly to the relevant step. Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end — don't gate your response behind gathering complete context.
Step 2 — Route or answer directly
If the request maps to a specialized skill, route:
- Building prospect lists from scratch →
- Enrichment strategy across multiple tools →
- Email deliverability / verification strategy →
- Buying signals / intent interpretation →
- Connecting tools / webhooks / Zapier →
Otherwise, answer directly from platform knowledge using the reference below.
Step 3 — Prospeo platform reference
Person Enrichment
The core Prospeo feature — find verified emails, mobile numbers, and full B2B profiles.
Input options (any one of these):
- First name + last name + company identifier (name, website, or LinkedIn URL)
- Full name + company identifier
- LinkedIn URL (standalone)
- Email address (standalone — reverse lookup)
- Person ID (from a previous search)
What you get back:
- Verified email with status (VERIFIED, NOT_VERIFIED)
- Mobile number with verification status (costs 10 credits extra)
- Full profile: job title, job history, headline, skills, location, timezone
- Current company data: name, domain, industry, employee count, funding, tech stack, job postings
Key settings:
only_verified_email: true
— only return results with a verified email (saves credits on unmatched)
- — include mobile number lookup (costs 10 credits instead of 1)
only_verified_mobile: true
— only return results with a verified mobile
Credit costs:
- Standard enrichment (person + company + email): 1 credit
- With mobile: 10 credits (email included free)
- No match found: free
- Same record enriched again: free (lifetime dedup)
Company Enrichment
Firmographic data on 30M+ companies — 50+ data fields.
Input options (any one of these):
- Company website/domain (most reliable)
- Company LinkedIn URL
- Company name (use with caution — less precise)
- Company ID (from previous enrichment)
What you get back:
- Basic info: name, website, domain, description
- Classification: industry, type, SIC/NAICS codes
- Size: employee count, employee range, revenue range
- Location: HQ address, country, state, city
- Social: LinkedIn, Twitter, Facebook, YouTube URLs
- Financial: funding history, total funding, last funding date
- Technology: tech stack detection
- Engagement: job postings, B2B/B2C attributes, free trial/pricing indicators
Credit costs: 1 credit per matched company. Free for no match or duplicate.
Person Search
Search through 200M+ contacts with 30+ filters. Returns up to 25 results per page, max 25,000 total (1,000 pages).
Available filters:
| Filter category | Filters |
|---|
| Company | industry, location, headcount range, funding (stage, date, amount, total), websites (up to 500), names (up to 500) |
| Person | seniority, department, location, job title, years of experience |
Important: Search returns profile data but NOT emails or phones. You must use Enrich Person on results to get contact info. Search costs 1 credit per request that returns results.
Company Search
Search through 30M+ companies with filters. Same pagination as Person Search.
Available filters:
- Industry, location, headcount range
- Funding: stage, date, last amount, total amount
- Technology stack, email provider (MX)
- NAICS codes, SIC codes
- Websites (up to 500), names (up to 500)
Credit cost: 1 credit per request that returns results.
Bulk Operations
Enrich up to 50 records per API call for both person and company enrichment.
Bulk Enrich Person: Same input options as single enrichment, but send an array of up to 50 records. Each record needs a unique
string for tracking. Response separates
,
, and
.
Bulk Enrich Company: Same — up to 50 companies per call with identifiers.
Credit costs: Same as single enrichment (1 per matched person/company, 10 for mobile).
field in response tracks total credits spent.
Chrome Extension
Prospeo's Chrome extension extracts contact data from LinkedIn and LinkedIn Sales Navigator.
What it does:
- Find verified emails from LinkedIn profiles
- Extract contact data while browsing Sales Navigator
- One-click enrichment without switching to the Prospeo app
5-Step Email Verification
Prospeo uses a 5-step verification process (built into enrichment — not a separate endpoint):
- Syntax check — valid email format
- Domain/MX check — domain exists and accepts email
- SMTP verification — mailbox exists
- Catch-all detection — identifies domains that accept all addresses
- Result validation — cross-references multiple signals
Verification statuses:
(safe to send),
(use with caution).
Prospeo data model
| Entity | What it represents | Key relationships |
|---|
| Person | A B2B professional with contact info | Has email, mobile, job history, skills; linked to Company |
| Company | An organization with firmographic data | Has employees, funding, tech stack, job postings |
| Search | A filtered query across the database | Returns Person or Company results (no contact info) |
| Enrichment | A lookup that returns full contact data | Consumes credits; lifetime dedup per account |
API quick reference
- Base URL:
- Auth: header with API key
- Method: POST for all endpoints (GET for account-information only)
- Content-Type:
- Rate limits: Per-plan, tracked via response headers (, , )
- Active endpoints: , , , , , , ,
- Deprecated (removed March 1, 2026): , , , ,
For the full endpoint catalog, request/response schemas, and rate limits, see
references/prospeo-api-reference.md
.
Integrations
| Integration | Type | What it does |
|---|
| HubSpot | Native | Enrich CRM contacts with verified emails, phones, firmographic data |
| Salesforce | Native | Keep CRM data clean with enriched contacts and accounts |
| Clay | Native | Automate data enrichment in Clay workflows, build dynamic lead lists |
| Smartlead | Native | Push enriched leads to Smartlead campaigns |
| Instantly | Native | Push enriched leads to Instantly campaigns |
| Lemlist | Native | Push enriched leads to Lemlist sequences |
| Zapier | Native | Connect to 8,000+ apps for automated workflows |
| Make | Native | Visual automation workflows with Prospeo actions |
| n8n | Native (community node) | Self-hosted automation with @prospeo/n8n-nodes-prospeo
|
| MCP Server | Official () | Access enrichment and search from AI agents via Model Context Protocol |
Pricing
As of March 2026 — verify current pricing at prospeo.io/pricing
| Plan | Price/mo | Credits/mo | Key features |
|---|
| Free | $0 | 75 | Core enrichment, Chrome extension |
| Starter | $39 | 1,000 | Full API access |
| Growth | $99 | 5,000 | Team sharing |
| Pro | $199 | 20,000 | Priority support |
| Business | $369 | 50,000 | High-volume enrichment |
All plans include person + company enrichment, search, Chrome extension, and API access. Mobile enrichment costs 10 credits per lookup on all plans.
Step 4 — Actionable guidance
Based on the user's specific question:
- Step-by-step instructions — numbered steps to accomplish their goal in Prospeo
- Configuration recommendations — specific settings, with navigation paths
- Common pitfalls — what can go wrong and how to avoid it
- Verification — how to confirm the change worked
- For API questions — always include: "For the full endpoint catalog, request/response schemas, and rate limits, see
references/prospeo-api-reference.md
."
Gotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- Don't confuse Search with Enrichment. Person Search and Company Search return profile data but NOT emails or phones. You must call Enrich Person/Company separately to get contact info. This is a two-step process and each step costs credits.
- Don't forget mobile enrichment costs 10x. A standard enrichment is 1 credit, but adding makes it 10 credits. At scale this adds up fast. Only enable mobile for contacts you'll actually call.
- Don't use deprecated endpoints. The old Email Finder, Mobile Finder, Email Verifier, Domain Search, and Social URL Enrichment endpoints were removed March 1, 2026. Use the new Enrich Person/Company endpoints instead.
- Don't ignore the lifetime dedup. Prospeo doesn't charge for re-enriching the same record. If you need updated data on someone you've already enriched, re-run the enrichment for free. But note this is per-account, not per-team-member.
- Don't search by company name alone. Company name matching is fuzzy and can return wrong results. Always use website/domain or LinkedIn URL as the company identifier when possible.
Step 5 — Related skills
- — Enrichment strategy across multiple tools (waterfall, CRM hygiene, credit optimization)
- — Build prospect lists to enrich with Prospeo
- — Email deliverability — verify emails before sending
- — Layer buying signals on enriched contacts to prioritize outreach
- — Design outbound sequences for enriched contacts
- — Connect Prospeo to other tools via API, Zapier, Make, n8n
- — Not sure which skill to use? The router matches any sales objective to the right skill. Install:
npx skills add sales-skills/sales --skills sales-do
Examples
Example 1: Enrich a list of prospects
User says: "I have 200 LinkedIn URLs from Sales Navigator. How do I enrich them all with emails in Prospeo?"
Skill does:
- Recommends using the Bulk Enrich Person API endpoint with LinkedIn URLs
- Explains batching into groups of 50 (API limit per call)
- Shows the API request format with as the data field
- Recommends setting
only_verified_email: true
to save credits
- Calculates credit cost: 200 credits max (1 per match, free for no-match)
Result: User has a batched enrichment plan with API examples and credit estimate
Example 2: Find decision-makers at target companies
User says: "I need to find VP-level contacts at 50 SaaS companies with 100-500 employees"
Skill does:
- Recommends using Search Person with company filters (headcount_range, industry) and person filters (seniority: VP)
- Shows how to use filter with a list of target domains
- Explains that search results need separate enrichment to get emails
- Suggests a workflow: Search → filter results → Bulk Enrich top matches
Result: Two-step search-then-enrich workflow with filter configuration
Example 3: API integration with CRM
User says: "How do I set up auto-enrichment of new HubSpot contacts with Prospeo?"
Skill does:
- Checks if the user wants native HubSpot integration or custom API pipeline
- For native: walks through connecting HubSpot in Prospeo settings
- For custom: designs a Zapier/Make workflow — HubSpot "New Contact" trigger → Prospeo Enrich Person action → HubSpot "Update Contact" with enriched fields
- Addresses credit budgeting for ongoing auto-enrichment
Result: Auto-enrichment pipeline with credit management strategy
Troubleshooting
Low match rate on enrichments
Symptom: Many records return NO_MATCH
Cause: Insufficient identifying data, or contacts are in niche industries with low database coverage
Solution: Provide multiple data points (name + company website + LinkedIn URL) for best matching. Use
only_verified_email: false
to see unverified results. For low-coverage segments, consider waterfall enrichment with multiple providers — see
.
API returning 429 errors
Symptom: Rate limit exceeded errors on API calls
Cause: Sending too many requests per minute/second for your plan tier
Solution: Check response headers (
,
) to understand your limits. Implement exponential backoff on 429 responses. Use bulk endpoints (50 records per call) instead of single enrichments to reduce request count.
Credits running out mid-month
Symptom: INSUFFICIENT_CREDITS error before billing cycle resets
Cause: Mobile enrichment consuming 10x credits, or bulk operations enriching unqualified records
Solution: Check usage via the Account Information endpoint or dashboard. Disable
for contacts you won't call. Use
only_verified_email: true
to skip unverifiable records. Apply ICP filters before enriching — don't enrich contacts you'll never reach out to.