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ChineseSkrapp.io Platform Help
Skrapp.io平台使用帮助
Help the user with Skrapp.io platform questions — from Email Finder and Lead Finder through Data Enrichment, AI Fields, Email Verification, Chrome Extension, Company Search, and CRM Integrations. Skrapp.io is a Singapore-based (also Casablanca, Morocco) B2B email finder and data enrichment platform used by 2M+ professionals with 3B+ email searches processed, offering a REST API and Chrome extension for in-workflow lookup.
为用户解答Skrapp.io平台相关问题,覆盖邮箱查找、潜客查找、数据丰富、AI字段、邮箱验证、Chrome扩展、公司搜索、CRM集成等全功能模块。Skrapp.io是总部位于新加坡(同时在摩洛哥卡萨布兰卡设有站点)的B2B邮箱查找和数据丰富平台,累计服务超200万专业人士,处理超30亿次邮箱搜索请求,提供REST API和Chrome扩展支持工作流内查询。
Step 1 — Gather context
步骤1——收集上下文信息
Ask the user:
-
What area of Skrapp.io do you need help with?
- A) Email Finder — find a verified email by name + company/domain (92% success rate, single or bulk)
- B) Lead Finder — search 200M+ B2B contacts with 17+ filters (job title, location, industry, company size, revenue, seniority)
- C) Data Enrichment — bulk CSV/Excel upload, auto-map columns, enrich with emails + firmographics (industry, revenue, employee count, location)
- D) AI Fields — ML-powered attributes: buying role, seniority, function, gender — auto-populated during enrichment
- E) Email Verifier — single + bulk verification (97% accuracy), syntax/format/mailbox checks, disposable detection
- F) Chrome Extension — LinkedIn & Sales Navigator email extraction (25 profiles/sec), multi-page enrichment on Pro+
- G) Company Search — find all professionals at a company by domain (20M+ company profiles)
- H) CRM Integrations — HubSpot, Salesforce, Zoho, Pipedrive, Outreach, Zapier
- I) API — REST API setup, endpoints, authentication
- J) Account / Billing — plans, pricing, credits
- K) Something else — describe it
-
What's your role?
- A) Sales / SDR / BDR
- B) RevOps / Sales ops
- C) Developer / engineer
- D) Growth / marketing
- E) Recruiter / talent acquisition
- F) Other
-
What are you trying to accomplish? (describe your specific goal or question)
If the user's request already provides most of this context, skip directly to the relevant step. Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end — don't gate your response behind gathering complete context.
Note: If the user needs a specialized skill, route them there with a brief explanation of why that skill is a better fit.
询问用户以下问题:
-
你需要Skrapp.io哪个功能模块的帮助?
- A) 邮箱查找——通过姓名+公司/域名查找已验证的邮箱(成功率92%,支持单次或批量操作)
- B) 潜客查找——通过17+筛选条件(职位、所在地、行业、公司规模、营收、职级)搜索超2亿条B2B联系人数据
- C) 数据丰富——批量上传CSV/Excel文件,自动匹配字段,补充邮箱和公司统计数据(行业、营收、员工数、所在地)
- D) AI字段——机器学习生成的属性:购买角色、职级、职能、性别,在数据丰富过程中自动填充
- E) 邮箱验证——单次+批量验证(准确率97%),支持语法/格式/邮箱检查,可识别临时邮箱
- F) Chrome扩展——提取LinkedIn和Sales Navigator的邮箱(每秒25个档案),Pro+版本支持多页数据丰富
- G) 公司搜索——通过域名查找某公司的所有在职人员(覆盖超2000万条公司档案)
- H) CRM集成——支持HubSpot、Salesforce、Zoho、Pipedrive、Outreach、Zapier
- I) API——REST API搭建、接口、鉴权相关问题
- J) 账户/账单——套餐、定价、额度相关问题
- K) 其他问题——请描述具体内容
-
你的角色是什么?
- A) 销售/SDR/BDR
- B) RevOps/销售运营
- C) 开发/工程师
- D) 增长/营销
- E) 招聘/人才获取
- F) 其他
-
你想要实现什么目标?(请描述具体的目标或问题)
**如果用户的请求已经提供了大部分上下文信息,可以直接跳转到对应的处理步骤。**优先基于合理假设(需明确说明假设内容)给出你能提供的最优解答,最后仅补充1-2个最关键的澄清问题即可,不要要求用户提供完整信息后才给出回复。
注意:如果用户需要特定技能的支持,引导用户使用对应技能并简要说明该技能更适配的原因。
Step 2 — Route or answer directly
步骤2——引导跳转或直接解答
If the request maps to a specialized skill, route:
- Cross-platform enrichment strategy / multi-tool enrichment ->
/sales-enrich - Email deliverability / warmup strategy (not Skrapp-specific) ->
/sales-deliverability - Prospect list building strategy ->
/sales-prospect-list - Outbound sequence / cadence strategy ->
/sales-cadence - Connecting Skrapp to other tools via middleware ->
/sales-integration - Hunter.io-specific questions ->
/sales-hunter - Apollo-specific questions ->
/sales-apollo - Prospeo-specific questions ->
/sales-prospeo - Tomba-specific questions ->
/sales-tomba - Enrich.so-specific questions ->
/sales-enrichso - GetProspect-specific questions ->
/sales-getprospect - Minelead-specific questions ->
/sales-minelead
Otherwise, answer directly from platform knowledge using the reference below.
如果用户请求适配其他特定技能,引导跳转:
- 跨平台数据丰富策略/多工具数据丰富 ->
/sales-enrich - 邮件送达率/预热策略(非Skrapp专属问题) ->
/sales-deliverability - 潜客名单搭建策略 ->
/sales-prospect-list - 外触序列/触达节奏策略 ->
/sales-cadence - 通过中间件连接Skrapp和其他工具 ->
/sales-integration - Hunter.io专属问题 ->
/sales-hunter - Apollo专属问题 ->
/sales-apollo - Prospeo专属问题 ->
/sales-prospeo - Tomba专属问题 ->
/sales-tomba - Enrich.so专属问题 ->
/sales-enrichso - GetProspect专属问题 ->
/sales-getprospect - Minelead专属问题 ->
/sales-minelead
否则,参考下方平台知识库直接解答。
Step 3 — Skrapp.io platform reference
步骤3——Skrapp.io平台参考手册
Provide module-by-module guidance based on the user's area:
根据用户咨询的模块提供对应指导:
Email Finder
邮箱查找
- What it does: Finds a verified professional email address from a person's name and company or domain — 92% success rate, available as single lookup or bulk operation
- Endpoint: with
GET /api/emailFinderandnameparametersdomain - Key behavior: Returns the most likely email address with verification status; uses pattern detection plus real-time mailbox validation to achieve 92% accuracy
- Credit cost: 1 credit per successful find (no charge for duplicates or invalid results)
- Use cases: Finding a specific decision-maker's email when you know their name and company, building targeted outbound lists for account-based outreach, enriching CRM records with missing emails
- 功能说明:通过用户姓名和公司/域名查找已验证的职场邮箱,成功率92%,支持单次查询或批量操作
- 接口:,携带
GET /api/emailFinder和name参数domain - 核心逻辑:返回匹配度最高的邮箱地址及验证状态;通过模式识别+实时邮箱验证实现92%的准确率
- 额度消耗:每次成功查询消耗1额度(重复查询或无效结果不扣费)
- 适用场景:当你知道决策人的姓名和公司时查找其专属邮箱、为基于客户的外触搭建精准外触名单、补充CRM记录中缺失的邮箱信息
Lead Finder
潜客查找
- What it does: Searches a database of 200M+ B2B contacts using 17+ filters — job title, location, industry, company size, revenue, seniority, and more — to build targeted prospect lists
- Key filters: Job title, seniority level, department/function, location (country/city), industry, company size (employees), company revenue, company name, domain
- Credit cost: 1 credit per contact revealed
- Use cases: Building ICPs-based prospect lists, finding decision-makers at target accounts by title and seniority, market research across industries and geographies, expanding TAM with filtered discovery
- 功能说明:通过17+筛选条件(职位、所在地、行业、公司规模、营收、职级等)搜索超2亿条B2B联系人数据库,搭建精准潜客名单
- 核心筛选条件:职位、职级、部门/职能、所在地(国家/城市)、行业、公司规模(员工数)、公司营收、公司名称、域名
- 额度消耗:每解锁1条联系人信息消耗1额度
- 适用场景:搭建基于理想客户画像的潜客名单、通过职位和职级查找目标客户的决策人、跨行业跨地域的市场调研、通过筛选挖掘扩大目标市场规模
Data Enrichment
数据丰富
- What it does: Bulk enrich CSV or Excel files with email addresses and firmographic data — upload your file, Skrapp auto-maps columns (name, company, domain), and enriches each row with emails, industry, revenue, employee count, and location
- Key behavior: Auto-column mapping detects common field names; supports CSV and Excel formats; enriches with both contact-level (email) and company-level (firmographics) data
- Credit cost: 1 credit per successfully enriched contact
- Use cases: Enriching event attendee lists with emails and company data, filling in missing fields in CRM exports, preparing outbound lists from raw prospect data
- 功能说明:为CSV或Excel文件批量补充邮箱地址和公司统计数据——上传文件后,Skrapp会自动匹配字段(姓名、公司、域名),为每一行补充邮箱、行业、营收、员工数、所在地信息
- 核心逻辑:自动字段匹配可识别常用字段名;支持CSV和Excel格式;同时补充联系人层级(邮箱)和公司层级(统计数据)信息
- 额度消耗:每成功丰富1条联系人信息消耗1额度
- 适用场景:为活动参会名单补充邮箱和公司信息、填充CRM导出文件中缺失的字段、基于原始潜客数据准备外触名单
AI Fields
AI字段
- What it does: ML-powered attributes that are auto-populated during enrichment — buying role, seniority level, function/department, and gender — inferred from the contact's job title and company data
- Availability: Professional plan and above only
- Key behavior: AI Fields are automatically added to enrichment results without extra configuration; they help segment contacts by persona without manual research
- Use cases: Segmenting leads by buying role (decision-maker vs influencer vs user), filtering by seniority for executive outreach, routing leads to the right sales team by function/department
- 功能说明:数据丰富过程中自动填充的机器学习生成属性:购买角色、职级、职能/部门、性别,基于联系人的职位和公司数据推导得出
- 使用权限:仅专业版及以上套餐可用
- 核心逻辑:无需额外配置即可自动将AI字段添加到丰富结果中;无需手动调研即可按照用户画像对联系人进行分层
- 适用场景:按照购买角色(决策人/影响者/使用者)对线索分层、针对高管触达按职级筛选、按照职能/部门将线索分配给对应的销售团队
Email Verifier
邮箱验证
- What it does: Validates email addresses for deliverability — single lookup or bulk verification with 97% accuracy; performs syntax/format checks, domain/MX validation, and mailbox-level verification; detects personal and disposable addresses
- Endpoint: with
GET /api/emailVerifierparameteremail - Verification levels: Syntax check -> domain check -> MX record check -> mailbox-level SMTP check
- Key behavior: Returns verification status (valid, invalid, accept-all, unknown) plus flags for personal email and disposable email detection
- Credit cost: 1 credit per verification (no charge for duplicates or previously verified emails)
- Use cases: Cleaning email lists before outreach campaigns, reducing bounce rates, protecting sender reputation, validating leads before CRM import
- 功能说明:验证邮箱地址的可送达性——支持单次查询或批量验证,准确率97%;执行语法/格式检查、域名/MX验证、邮箱层级验证;可识别个人邮箱和临时邮箱
- 接口:,携带
GET /api/emailVerifier参数email - 验证层级:语法检查 -> 域名检查 -> MX记录检查 -> 邮箱层级SMTP检查
- 核心逻辑:返回验证状态(有效/无效/全接受/未知),同时标记个人邮箱和临时邮箱
- 额度消耗:每次验证消耗1额度(重复验证或之前已验证过的邮箱不扣费)
- 适用场景:外触活动前清洗邮箱名单、降低退信率、保护发件人信誉、导入CRM前验证线索有效性
Chrome Extension
Chrome扩展
- What it does: Extracts email addresses from LinkedIn profiles and Sales Navigator — processes up to 25 profiles per second; on Professional plan and above, supports multi-page enrichment (enrich entire search result pages, not just individual profiles)
- Key features: Single profile extraction, bulk extraction from LinkedIn search results (Pro+), auto-connect integration, list saver (save extracted contacts directly to Skrapp lists)
- Rate: Up to 25 profiles/sec for bulk extraction
- Use cases: Prospecting while browsing LinkedIn, enriching Sales Navigator saved leads, building lead lists from LinkedIn search results without leaving the browser
- 功能说明:从LinkedIn档案和Sales Navigator提取邮箱地址,每秒最高处理25个档案;专业版及以上套餐支持多页数据丰富(可丰富整个搜索结果页,不限于单个档案)
- 核心功能:单个档案提取、从LinkedIn搜索结果批量提取(Pro+版本)、自动加好友集成、名单保存(直接将提取的联系人保存到Skrapp名单)
- 处理速度:批量提取最高每秒25个档案
- 适用场景:浏览LinkedIn时发掘潜客、丰富Sales Navigator保存的线索、无需离开浏览器即可从LinkedIn搜索结果搭建潜客名单
Company Search
公司搜索
- What it does: Finds all professionals at a company by entering its domain — draws from a database of 20M+ company profiles to return contacts with name, title, and email
- Key behavior: Returns a list of known contacts at the company with available email addresses and job titles; useful for account-based selling where you need multiple contacts at a target company
- Credit cost: 1 credit per contact revealed
- Use cases: Account mapping for enterprise sales, finding multiple stakeholders at a target account, building multi-threaded outreach lists for a specific company
- 功能说明:输入公司域名即可查找该公司的所有在职人员,基于超2000万条公司档案返回包含姓名、职位、邮箱的联系人列表
- 核心逻辑:返回公司已知联系人列表,附带可用邮箱地址和职位;适用于需要获取目标公司多个联系人的基于客户的销售场景
- 额度消耗:每解锁1条联系人信息消耗1额度
- 适用场景:企业销售的客户账户 mapping、查找目标客户的多个利益相关方、为特定公司搭建多线程外触名单
Data model
数据模型
| Object | Description | Key fields |
|---|---|---|
| Contact/Lead | Individual person record | name, email, job_title, company, domain, seniority, function |
| Company | Organization profile | name, domain, industry, revenue, employee_count, location |
| List | Collection of contacts | id, name, contact_count, created_at |
| Email (verified) | Validated email record | email, status (valid/invalid/accept-all/unknown), is_personal, is_disposable |
| Search | Lead Finder search query | filters, result_count, created_at |
| Enrichment Job | Bulk enrichment operation | id, status, file_name, total_rows, enriched_rows, failed_rows |
| AI Field | ML-inferred attribute | buying_role, seniority, function, gender |
| Credit | Usage unit | type (find/verify/enrich), consumed_at, contact_id |
| 对象 | 说明 | 核心字段 |
|---|---|---|
| 联系人/线索 | 个人记录 | name, email, job_title, company, domain, seniority, function |
| 公司 | 组织档案 | name, domain, industry, revenue, employee_count, location |
| 名单 | 联系人集合 | id, name, contact_count, created_at |
| 邮箱(已验证) | 已验证的邮箱记录 | email, status (valid/invalid/accept-all/unknown), is_personal, is_disposable |
| 搜索 | 潜客查找搜索查询 | filters, result_count, created_at |
| 数据丰富任务 | 批量数据丰富操作 | id, status, file_name, total_rows, enriched_rows, failed_rows |
| AI字段 | 机器学习推导属性 | buying_role, seniority, function, gender |
| 额度 | 使用单位 | type (find/verify/enrich), consumed_at, contact_id |
API quick reference
API快速参考
- Base URL:
https://skrapp.io/api - Authentication: API key passed via header on all requests
X-Access-Key - Format: JSON responses
- Key endpoints:
- — find professional email from name + domain
GET /api/emailFinder?name=<name>&domain=<domain> - — verify email deliverability (valid/invalid/accept-all/unknown)
GET /api/emailVerifier?email=<email> - — get company profile and contacts by domain
GET /api/companyInfo?domain=<domain> - — bulk email finder via uploaded list
POST /api/bulk/emailFinder - — bulk email verification via uploaded list
POST /api/bulk/emailVerifier - — account info and credit balance
GET /api/account - — retrieve saved lists
GET /api/lists
- Rate limits: Standard API rate limits apply; higher throughput on Enterprise plan
- API access: Requires Enterprise plan (€262/mo) — Professional plan does not include API access
- Docs: API documentation available at
https://skrapp.io/api
- 基础URL:
https://skrapp.io/api - 鉴权:所有请求的请求头中携带API密钥
X-Access-Key - 格式:JSON响应
- 核心接口:
- —— 通过姓名+域名查找职场邮箱
GET /api/emailFinder?name=<name>&domain=<domain> - —— 验证邮箱可送达性(有效/无效/全接受/未知)
GET /api/emailVerifier?email=<email> - —— 通过域名获取公司档案和联系人
GET /api/companyInfo?domain=<domain> - —— 上传名单批量查找邮箱
POST /api/bulk/emailFinder - —— 上传名单批量验证邮箱
POST /api/bulk/emailVerifier - —— 账户信息和额度余额
GET /api/account - —— 获取已保存的名单
GET /api/lists
- 频率限制:适用标准API频率限制;企业版套餐支持更高吞吐量
- API使用权限:仅企业版套餐可用(每月262欧元)—— 专业版套餐不包含API访问权限
- 文档:API文档可访问
https://skrapp.io/api
Integrations
集成
| Category | Tools |
|---|---|
| CRM | HubSpot, Salesforce, Zoho, Pipedrive, Outreach (native list-level sync) |
| Automation | Zapier (1,000+ app connections) |
| Browser | Chrome Extension (LinkedIn & Sales Navigator extraction) |
| API | REST API with |
| 类别 | 工具 |
|---|---|
| CRM | HubSpot, Salesforce, Zoho, Pipedrive, Outreach(原生名单层级同步) |
| 自动化 | Zapier(支持1000+应用连接) |
| 浏览器 | Chrome扩展(提取LinkedIn和Sales Navigator数据) |
| API | 携带 |
Pricing (EUR, as of March 2026 — verify current pricing at skrapp.io)
定价(欧元,2026年3月数据——请访问skrapp.io确认当前定价)
| Plan | Price | Credits/mo | Users | Key features |
|---|---|---|---|---|
| Free | €0 | 100 | 1 | Basic LinkedIn extraction, restricted searches |
| Professional | €30/mo | 1,000 | 2 | Multi-page LinkedIn enrichment, auto-connect, list saver, unlimited searches, list CRM sync, AI enrichment |
| Enterprise | €262/mo | 50,000 | 15 | API access, SSO, dedicated account manager |
Key pricing notes:
- 1 credit = 1 email find or 1 email verification — no charge for duplicate lookups or invalid results.
- Credits are consumed only on successful operations — if Skrapp cannot find an email or the result is a duplicate, no credit is deducted.
- AI Fields are included on Professional plan and above at no extra credit cost — they are auto-populated during enrichment.
- API access is restricted to Enterprise plan (€262/mo) — Professional plan users must use the web UI, Chrome extension, or CRM integrations.
- SSO (Single Sign-On) is Enterprise-only.
| 套餐 | 价格 | 每月额度 | 用户数 | 核心功能 |
|---|---|---|---|---|
| 免费版 | €0 | 100 | 1 | 基础LinkedIn提取、受限搜索 |
| 专业版 | €30/月 | 1000 | 2 | LinkedIn多页数据丰富、自动加好友、名单保存、无限制搜索、名单CRM同步、AI数据丰富 |
| 企业版 | €262/月 | 50000 | 15 | API访问、SSO、专属客户经理 |
核心定价说明:
- 1额度=1次邮箱查找或1次邮箱验证——重复查询或无效结果不扣费。
- 仅操作成功时消耗额度——如果Skrapp无法找到对应邮箱或结果为重复数据,不会扣除额度。
- AI字段包含在专业版及以上套餐中,无需额外消耗额度——在数据丰富过程中自动填充。
- API访问仅对企业版套餐开放(每月262欧元)——专业版用户仅可使用网页端、Chrome扩展或CRM集成。
- SSO(单点登录)仅企业版可用。
Step 4 — Actionable guidance
步骤4——可落地指导
Based on the user's specific question:
-
Finding a specific person's email:
- Use the Email Finder: with your
GET /api/emailFinder?name=Jane+Doe&domain=example.comheaderX-Access-Key - Skrapp returns the most likely professional email with verification status — 92% success rate
- If the email is returned as "accept-all", the domain accepts all addresses so deliverability is uncertain — verify separately or proceed with caution
- For batch lookups, prepare a CSV with name and domain columns and use the bulk Email Finder ()
POST /api/bulk/emailFinder - No credit is charged if Skrapp cannot find a result or the contact was already looked up — budget only for successful finds
- Save found contacts to a Skrapp list for organization and CRM sync
- Use the Email Finder:
-
Building a filtered prospect list:
- Open Lead Finder and apply filters: job title, seniority, industry, location, company size, revenue
- Skrapp searches 200M+ contacts and returns matching results — each contact reveal costs 1 credit
- Use AI Fields (Pro+ only) to auto-classify contacts by buying role, seniority, and function — these are added automatically
- Save results to a Skrapp list using the List Saver feature
- Sync the list to your CRM (HubSpot, Salesforce, Zoho, Pipedrive, or Outreach) via native integration — sync operates at the list level
- For very large prospect builds, use multiple filter combinations to stay within credit budget and prioritize highest-value segments first
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Enriching a CSV of contacts with email and company data:
- Prepare your CSV or Excel file with columns for name and company/domain (Skrapp auto-maps common field names)
- Upload via Data Enrichment — Skrapp detects and maps columns, then enriches each row with email addresses and firmographics (industry, revenue, employee count, location)
- Review the auto-mapping before starting — if columns have non-standard names, manually adjust the mapping to avoid mismatches
- AI Fields (Pro+ only) will auto-populate buying role, seniority, function, and gender for each enriched contact
- Download the enriched file or save results to a Skrapp list for CRM sync
- Run Email Verifier on the enriched emails to validate deliverability before outreach — verification is a separate step from enrichment
- Budget: 1 credit per successfully enriched row — no charge for rows where Skrapp cannot find an email
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Extracting emails from LinkedIn with the Chrome Extension:
- Install the Skrapp Chrome extension and log in with your Skrapp account
- Navigate to a LinkedIn profile or Sales Navigator search results page
- For single profiles: click the Skrapp icon to extract the email — 1 credit per successful extraction
- For bulk extraction (Pro+ only): on a LinkedIn search results page, use multi-page enrichment to process entire pages at up to 25 profiles/sec
- Use the List Saver to save extracted contacts directly to a Skrapp list without leaving LinkedIn
- Auto-connect feature (Pro+) can send connection requests alongside email extraction
- Be mindful of LinkedIn's own rate limits — even though Skrapp can process 25 profiles/sec, aggressive scraping may trigger LinkedIn restrictions
根据用户的具体问题提供对应指导:
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查找特定人员的邮箱:
- 使用邮箱查找接口:,请求头携带
GET /api/emailFinder?name=Jane+Doe&domain=example.comX-Access-Key - Skrapp返回匹配度最高的职场邮箱及验证状态,成功率92%
- 如果邮箱返回状态为"accept-all",说明该域名接受所有地址的邮件,可送达性不确定——请单独验证或谨慎使用
- 批量查询请准备包含姓名和域名字段的CSV,使用批量邮箱查找接口
POST /api/bulk/emailFinder - 如果Skrapp无法找到结果或联系人已被查询过,不会扣除额度——仅需为成功查询的结果预算额度
- 将找到的联系人保存到Skrapp名单中,方便管理和CRM同步
- 使用邮箱查找接口:
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搭建带筛选条件的潜客名单:
- 打开潜客查找功能,应用筛选条件:职位、职级、行业、所在地、公司规模、营收
- Skrapp搜索超2亿条联系人数据并返回匹配结果,每解锁1条联系人信息消耗1额度
- 使用AI字段(仅Pro+版本可用)自动按购买角色、职级、职能对联系人分类——这些字段会自动添加
- 使用名单保存功能将结果保存到Skrapp名单
- 通过原生集成将名单同步到你的CRM(HubSpot、Salesforce、Zoho、Pipedrive或Outreach)——同步基于名单层级执行
- 如果需要搭建超大规模潜客名单,使用多个筛选条件组合,控制在额度预算内,优先处理最高价值的细分群体
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为联系人CSV补充邮箱和公司数据:
- 准备CSV或Excel文件,包含姓名和公司/域名的列(Skrapp会自动匹配常用字段名)
- 通过数据丰富功能上传——Skrapp会检测并匹配字段,为每一行补充邮箱地址和公司统计数据(行业、营收、员工数、所在地)
- 启动任务前检查自动匹配的字段——如果列名是非标准名称,手动调整匹配规则避免匹配错误
- AI字段(仅Pro+版本可用)会自动为每个丰富后的联系人填充购买角色、职级、职能、性别
- 下载丰富后的文件或将结果保存到Skrapp名单用于CRM同步
- 对丰富后的邮箱运行邮箱验证功能,外触前确认可送达性——验证是数据丰富之外的独立步骤
- 预算:每成功丰富1行数据消耗1额度——Skrapp无法找到邮箱的行不扣费
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通过Chrome扩展从LinkedIn提取邮箱:
- 安装Skrapp Chrome扩展并使用你的Skrapp账户登录
- 访问LinkedIn档案或Sales Navigator搜索结果页
- 提取单个档案:点击Skrapp图标提取邮箱,每次成功提取消耗1额度
- 批量提取(仅Pro+版本可用):在LinkedIn搜索结果页使用多页数据丰富功能,每秒最高处理25个档案
- 使用名单保存功能直接将提取的联系人保存到Skrapp名单,无需离开LinkedIn
- 自动加好友功能(仅Pro+版本可用)可以在提取邮箱的同时发送好友申请
- 注意遵守LinkedIn的频率限制——即使Skrapp每秒可以处理25个档案,过度爬取可能触发LinkedIn的账号限制
Gotchas
注意事项
Best-effort from research — review these, especially items about plan-gated features and credit behavior that may have changed since last verified.
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API access requires Enterprise plan (€262/mo) — Professional plan does not include API access. If you need programmatic access to Skrapp's email finder, verifier, or company info endpoints, you must be on the Enterprise plan. Professional plan users are limited to the web UI, Chrome extension, and CRM integrations. Budget accordingly if you are planning to build an integration or automated workflow that depends on the API.
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Credits are not charged for duplicates or invalid results — but this only applies to exact duplicates within your account. If you look up the same person+domain combination twice, the second lookup is free. Similarly, if Skrapp cannot find an email for a contact, no credit is deducted. However, looking up the same person at a different domain, or re-verifying a previously verified email, may still consume a credit. Track your credit usage in the account dashboard to avoid surprises.
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AI Fields (buying role, seniority, function, gender) are only available on Professional plan and above. Free plan users will not see AI-enriched attributes on their contacts. AI Fields are auto-populated during enrichment and do not cost extra credits, but the feature itself is gated to paid plans. If your segmentation or routing workflow depends on these attributes, ensure your team is on at least the Professional plan.
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LinkedIn Chrome extension is subject to LinkedIn's rate limits, not just Skrapp's. While Skrapp can extract up to 25 profiles per second, LinkedIn may throttle or temporarily restrict your account if it detects aggressive scraping behavior. Keep extraction volume reasonable — spread large extraction sessions across multiple days, use Sales Navigator for higher extraction allowances, and avoid running the extension during off-peak hours when unusual activity is more visible. A temporary LinkedIn restriction is unrelated to Skrapp and must be resolved with LinkedIn directly.
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Multi-page LinkedIn enrichment is only available on Professional plan and above. Free plan users can extract emails from individual LinkedIn profiles but cannot bulk-extract from LinkedIn search result pages. If you need to enrich entire search result pages or process multiple pages of Sales Navigator results, you must upgrade to Professional (€30/mo) or Enterprise (€262/mo).
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CRM sync operates at the list level, not the individual contact level. When you sync a Skrapp list to HubSpot, Salesforce, Zoho, Pipedrive, or Outreach, the sync applies to the entire list — you cannot selectively sync individual contacts from a list. To control what gets synced, organize your contacts into purpose-specific lists before initiating a sync. Changes to the list after sync may require a re-sync depending on the CRM integration.
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Bulk enrichment auto-mapping may misidentify columns with non-standard names. Skrapp's Data Enrichment auto-maps CSV/Excel columns based on common field names (e.g., "first_name", "company", "domain"). If your file uses non-standard headers (e.g., "org" instead of "company", or "website" instead of "domain"), the auto-mapping may assign them incorrectly or skip them entirely. Always review the column mapping preview before starting an enrichment job — incorrect mapping wastes credits on bad matches.
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Email Verifier confirms the mailbox exists but does not guarantee inbox delivery. A "valid" verification result means the email address exists and the mailbox accepts mail — it does not mean your email will land in the inbox rather than spam. Deliverability depends on your sender reputation, email content, authentication (SPF/DKIM/DMARC), and sending volume. For deliverability strategy beyond verification, use. Accept-all domains are particularly tricky — verification will return "accept-all" status even for non-existent mailboxes at those domains.
/sales-deliverability -
SSO (Single Sign-On) is only available on Enterprise plan. If your organization requires SSO for security compliance, you must be on the Enterprise plan (€262/mo). Professional plan teams manage access through individual email/password accounts. This can be a blocker for organizations with strict IT security policies that mandate SSO for all SaaS tools.
基于研究的最优参考——请仔细查看,尤其是套餐限制功能和额度规则,上次验证后可能有变动。
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**API访问需要企业版套餐(每月262欧元)——专业版套餐不包含API访问权限。**如果你需要程序访问Skrapp的邮箱查找、验证或公司信息接口,必须使用企业版套餐。专业版用户仅可使用网页端、Chrome扩展和CRM集成。如果你计划搭建依赖API的集成或自动化工作流,请提前做好预算。
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**重复查询或无效结果不扣额度——但仅适用于你账户内的完全重复记录。**如果你两次查询同一个姓名+域名组合,第二次查询免费。同理,如果Skrapp无法找到联系人的邮箱,不会扣除额度。但是查询同一个人在不同域名下的邮箱,或重新验证之前已验证过的邮箱,仍可能消耗额度。你可以在账户面板中追踪额度使用情况,避免意外超支。
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**AI字段(购买角色、职级、职能、性别)仅专业版及以上套餐可用。**免费版用户的联系人不会显示AI丰富的属性。AI字段在数据丰富过程中自动填充,无需额外消耗额度,但功能本身仅付费套餐可用。如果你的分层或分配工作流依赖这些属性,请确保你的团队至少使用专业版套餐。
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**LinkedIn Chrome扩展受LinkedIn频率限制,不仅仅是Skrapp的限制。**虽然Skrapp每秒可以提取25个档案,但如果LinkedIn检测到过度爬取行为,可能会限制或临时封禁你的账户。请保持合理的提取量——将大规模提取任务分散到多天完成,使用Sales Navigator获得更高的提取额度,避免在非高峰时段运行扩展,此时异常活动更容易被检测到。临时的LinkedIn限制和Skrapp无关,需要直接联系LinkedIn解决。
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**LinkedIn多页数据丰富仅专业版及以上套餐可用。**免费版用户仅可以提取单个LinkedIn档案的邮箱,无法从LinkedIn搜索结果页批量提取。如果你需要丰富整个搜索结果页或处理多页Sales Navigator结果,必须升级到专业版(每月30欧元)或企业版(每月262欧元)。
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**CRM同步基于名单层级,不是单个联系人层级。**当你将Skrapp名单同步到HubSpot、Salesforce、Zoho、Pipedrive或Outreach时,同步会覆盖整个名单——你无法选择性同步名单中的单个联系人。如需控制同步内容,请在启动同步前将联系人整理到对应用途的名单中。同步后对名单的修改可能需要重新触发同步,具体取决于CRM集成规则。
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**批量数据丰富的自动匹配可能识别错误非标准名称的列。**Skrapp的数据丰富功能会基于常用字段名(如"first_name"、"company"、"domain")自动匹配CSV/Excel列。如果你的文件使用非标准表头(如用"org"代替"company",或用"website"代替"domain"),自动匹配可能会分配错误或跳过这些列。启动数据丰富任务前请务必检查列匹配预览——错误匹配会导致额度浪费在错误匹配的结果上。
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**邮箱验证仅确认邮箱存在,不保证邮件进入收件箱。**验证结果为"有效"仅说明邮箱地址存在且邮箱接受邮件,不代表你的邮件会进入收件箱而非垃圾邮件箱。送达率取决于你的发件人信誉、邮件内容、鉴权设置(SPF/DKIM/DMARC)和发件量。如需验证之外的送达率策略指导,请使用/sales-deliverability。全接受域名的验证结果尤其需要注意——即使域名下不存在对应邮箱,验证也会返回"accept-all"状态。
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**SSO(单点登录)仅企业版套餐可用。**如果你的组织出于安全合规要求需要SSO,必须使用企业版套餐(每月262欧元)。专业版团队通过单独的邮箱/密码账户管理访问权限。对于要求所有SaaS工具必须支持SSO的严格IT安全政策的组织,这可能是一个使用障碍。
Step 5 — Related skills
步骤5——相关技能
- — Cross-platform data enrichment strategy (multi-tool enrichment workflows, waterfall enrichment)
/sales-enrich - — Email deliverability and verification strategy (SPF/DKIM/DMARC, warmup, inbox placement)
/sales-deliverability - — Prospect list building strategy and best practices
/sales-prospect-list - — Outbound sequence and cadence strategy (multi-channel, timing, follow-up)
/sales-cadence - — Connect Skrapp to CRM, automation tools, or other platforms
/sales-integration - — Hunter.io platform help (similar domain email search and verification)
/sales-hunter - — Apollo platform help (similar B2B contact database with email finder)
/sales-apollo - — Prospeo platform help (similar email finder with LinkedIn focus)
/sales-prospeo - — Tomba platform help (similar email finder and verifier)
/sales-tomba - — Enrich.so platform help (B2B data enrichment API with LinkedIn and company data)
/sales-enrichso - — GetProspect platform help (similar B2B email finder and lead database)
/sales-getprospect - — Minelead platform help (similar email finder, verifier, and lead generation)
/sales-minelead - — Not sure which skill to use? The router matches any sales objective to the right skill. Install:
/sales-donpx skills add sales-skills/sales --skills sales-do
- —— 跨平台数据丰富策略(多工具数据丰富工作流、瀑布式数据丰富)
/sales-enrich - —— 邮件送达率和验证策略(SPF/DKIM/DMARC、预热、收件箱放置)
/sales-deliverability - —— 潜客名单搭建策略和最佳实践
/sales-prospect-list - —— 外触序列和触达节奏策略(多渠道、时机、跟进)
/sales-cadence - —— 将Skrapp连接到CRM、自动化工具或其他平台
/sales-integration - —— Hunter.io平台使用帮助(类似的域名邮箱搜索和验证工具)
/sales-hunter - —— Apollo平台使用帮助(类似的带邮箱查找功能的B2B联系人数据库)
/sales-apollo - —— Prospeo平台使用帮助(类似的侧重LinkedIn的邮箱查找工具)
/sales-prospeo - —— Tomba平台使用帮助(类似的邮箱查找和验证工具)
/sales-tomba - —— Enrich.so平台使用帮助(带LinkedIn和公司数据的B2B数据丰富API)
/sales-enrichso - —— GetProspect平台使用帮助(类似的B2B邮箱查找和潜客数据库)
/sales-getprospect - —— Minelead平台使用帮助(类似的邮箱查找、验证和潜客开发工具)
/sales-minelead - —— 不确定使用哪个技能?该路由工具可以将任何销售目标匹配到对应的技能。安装命令:
/sales-donpx skills add sales-skills/sales --skills sales-do
Examples
示例
Example 1: Finding decision-maker emails for account-based outreach
示例1:为基于客户的外触查找决策人邮箱
User says: "I need to find the VP of Sales email at three target companies: acmecorp.com, globaltech.io, and newera.co."
Skill does:
- Uses Email Finder for each: with
GET /api/emailFinder?name=VP+Sales&domain=acmecorp.comheader — repeats for each domainX-Access-Key - If the user has specific names, refines the search: for higher accuracy (92% success rate with full name)
GET /api/emailFinder?name=Jane+Doe&domain=acmecorp.com - Alternatively, uses Company Search on each domain to find all contacts and filter by title containing "VP" or "Sales"
- Verifies each found email: — checks for valid/invalid/accept-all status
GET /api/emailVerifier?email=<found-email> - Notes that accept-all domains will return a positive result even for non-existent mailboxes — flags these for extra caution
- Saves verified contacts to a Skrapp list and syncs to the user's CRM via native integration
- Credits used: 1 per successful find + 1 per verification — no charge if Skrapp cannot find an email Result: User has verified VP of Sales emails for three target accounts, saved to a list and synced to CRM for outreach
用户提问:"我需要找三家目标公司的销售副总裁邮箱:acmecorp.com、globaltech.io和newera.co。"
技能处理逻辑:
- 为每个公司调用邮箱查找接口:,携带
GET /api/emailFinder?name=VP+Sales&domain=acmecorp.com请求头——每个域名重复调用X-Access-Key - 如果用户有具体的姓名,优化搜索:,获得更高准确率(使用全名成功率92%)
GET /api/emailFinder?name=Jane+Doe&domain=acmecorp.com - 或者,对每个域名使用公司搜索功能查找所有联系人,筛选职位包含"VP"或"Sales"的结果
- 验证每个找到的邮箱:——检查有效/无效/全接受状态
GET /api/emailVerifier?email=<found-email> - 提示用户全接受域名即使对不存在的邮箱也会返回正面结果——提醒额外注意这类结果
- 将已验证的联系人保存到Skrapp名单,通过原生集成同步到用户的CRM
- 额度消耗:每次成功查找消耗1额度+每次验证消耗1额度——如果Skrapp无法找到邮箱不扣费 结果:用户获得三家目标公司已验证的销售副总裁邮箱,保存到名单并同步到CRM用于外触
Example 2: Bulk CSV enrichment with AI Fields for segmentation
示例2:使用AI字段做分层的批量CSV数据丰富
User says: "I have an Excel file with 2,000 contacts from a trade show — just names and companies. I need emails, company info, and want to segment by buying role."
Skill does:
- Confirms user is on Professional plan or above (required for AI Fields — buying role, seniority, function, gender)
- Uploads the Excel file to Data Enrichment — Skrapp auto-maps "name" and "company" columns
- Advises the user to review the auto-mapping preview before starting — non-standard column headers may be misidentified
- Enrichment runs: each row is enriched with email address + firmographics (industry, revenue, employee count, location) + AI Fields (buying role, seniority, function, gender)
- Credits used: 1 per successfully enriched contact — no charge for rows where no email is found; budget for ~1,500-1,800 credits assuming 75-90% match rate
- Downloads enriched file and segments by AI Fields: decision-makers go to senior AE team, influencers go to SDR nurture sequence, users go to product-led onboarding
- Runs Email Verifier on all enriched emails before outreach — separate step, 1 credit per verification
- Syncs segmented lists to CRM for routing to appropriate sales teams Result: User has a fully enriched and segmented contact list from raw trade show data, with emails verified and contacts routed by buying role
用户提问:"我有一个展会的2000条联系人Excel文件,只有姓名和公司信息。我需要获取邮箱、公司信息,并且想要按购买角色分层。"
技能处理逻辑:
- 确认用户使用专业版及以上套餐(使用AI字段——购买角色、职级、职能、性别需要该权限)
- 将Excel文件上传到数据丰富功能——Skrapp自动匹配"姓名"和"公司"列
- 建议用户启动前检查自动匹配预览——非标准列名可能被识别错误
- 运行数据丰富:每一行会被补充邮箱地址+公司统计数据(行业、营收、员工数、所在地)+AI字段(购买角色、职级、职能、性别)
- 额度消耗:每成功丰富1条联系人消耗1额度——找不到邮箱的行不扣费;假设匹配率75-90%,预算约1500-1800额度
- 下载丰富后的文件,按AI字段分层:决策人分配给高级AE团队,影响者分配给SDR培育序列,使用者分配给产品导向的 onboarding 流程
- 外触前对所有丰富后的邮箱运行邮箱验证——独立步骤,每次验证消耗1额度
- 将分层后的名单同步到CRM,分配给对应的销售团队 结果:用户从原始展会数据获得完全丰富和分层的联系人名单,邮箱已验证,联系人按购买角色分配完毕
Example 3: LinkedIn prospecting with Chrome extension
示例3:使用Chrome扩展在LinkedIn发掘潜客
User says: "I'm on Sales Navigator looking at a search of 500 marketing directors in the UK. How do I get their emails into my Skrapp list?"
Skill does:
- Confirms user is on Professional plan or above (required for multi-page LinkedIn enrichment)
- Instructs user to open the Skrapp Chrome extension on the Sales Navigator search results page
- Uses multi-page enrichment to process the search results — Skrapp extracts emails at up to 25 profiles/sec across multiple pages
- Contacts are saved directly to a Skrapp list using the List Saver feature — no need to leave LinkedIn
- Warns about LinkedIn rate limits: even though Skrapp can process quickly, spreading extraction across multiple sessions reduces the risk of LinkedIn throttling
- After extraction, runs Email Verifier on the list to validate deliverability — flags accept-all and invalid addresses
- Syncs the verified list to CRM (e.g., HubSpot or Salesforce) via native list-level integration
- Credits used: 1 per successful email extraction + 1 per verification Result: User has 500 marketing director emails extracted from Sales Navigator, verified, and synced to CRM — ready for outbound cadence
用户提问:"我在Sales Navigator上搜索到英国的500名营销总监。我怎么把他们的邮箱导入我的Skrapp名单?"
技能处理逻辑:
- 确认用户使用专业版及以上套餐(使用LinkedIn多页数据丰富需要该权限)
- 指导用户在Sales Navigator搜索结果页打开Skrapp Chrome扩展
- 使用多页数据丰富处理搜索结果——Skrapp跨多页提取邮箱,速度最高每秒25个档案
- 使用名单保存功能将联系人直接保存到Skrapp名单——无需离开LinkedIn
- 提醒用户注意LinkedIn频率限制:即使Skrapp处理速度很快,将提取分散到多个会话可以降低LinkedIn限流的风险
- 提取完成后,对名单运行邮箱验证确认可送达性——标记全接受和无效地址
- 通过原生名单层级集成将已验证的名单同步到CRM(如HubSpot或Salesforce)
- 额度消耗:每次成功提取邮箱消耗1额度+每次验证消耗1额度 结果:用户从Sales Navigator提取到500个营销总监的邮箱,已验证并同步到CRM——可直接用于外触序列
Troubleshooting
故障排查
Email Finder returning no results for a known contact
邮箱查找对已知联系人返回无结果
Symptom: Calling the Email Finder with a person's name and company domain returns no email, even though the person is publicly listed on the company website or LinkedIn.
Cause: The person may not be indexed in Skrapp's database yet, the name spelling may not match Skrapp's records (common with international names or nicknames), or the company may use a different email domain than the website domain.
Solution: Try the exact name as listed on LinkedIn (including middle names or initials if present). Try alternate domain spellings — some companies use a different domain for email than their website (e.g., the parent company domain). Use Company Search on the domain first to see which contacts Skrapp has indexed — if the person isn't listed, they may not be in the database yet. As a fallback, use the Chrome extension on their LinkedIn profile for a direct extraction attempt.
症状:使用姓名和公司域名调用邮箱查找接口没有返回邮箱,即使该人员公开列在公司官网或LinkedIn上。
原因:该人员可能尚未被收录到Skrapp的数据库,姓名拼写可能和Skrapp的记录不匹配(国际姓名或昵称常见该问题),或者公司使用的邮箱域名和网站域名不同。
解决方案:尝试使用LinkedIn上显示的准确姓名(如果有中间名或缩写也包含在内)。尝试 alternate 域名拼写——部分公司的邮箱使用的域名和官网域名不同(比如母公司域名)。先对域名使用公司搜索功能查看Skrapp收录了哪些联系人——如果该人员不在列表中,说明可能还未被收录到数据库。备选方案:在其LinkedIn档案上使用Chrome扩展尝试直接提取。
Bulk enrichment returning low match rates
批量数据丰富匹配率低
Symptom: Uploading a CSV for Data Enrichment and getting emails for only 30-40% of rows, lower than the expected 70-90% match rate.
Cause: Poor input data quality is the most common cause — misspelled company names, personal email domains instead of company domains, outdated company names (post-acquisition or rebrand), or missing/incomplete name fields. Auto-mapping may also have misidentified columns.
Solution: Review the column mapping preview — ensure name and company/domain columns are correctly mapped. Clean your input data: use current company names, ensure domains are business domains (not gmail.com or yahoo.com), and include full names (first + last) rather than just first names. For contacts where Skrapp cannot find an email, try using the company's LinkedIn URL as an alternative identifier. Consider a waterfall approach — run unmatched contacts through a second enrichment tool (see for multi-tool strategy).
/sales-enrich症状:上传CSV做数据丰富,仅30-40%的行获得了邮箱,远低于预期的70-90%匹配率。
原因:输入数据质量差是最常见的原因——公司名称拼写错误、使用个人邮箱域名而非公司域名、公司名称过时(收购或品牌更名后)、或姓名字段缺失/不完整。自动匹配也可能识别错误列。
解决方案:检查列匹配预览——确保姓名和公司/域名列匹配正确。清洗输入数据:使用当前的公司名称,确保域名是企业域名(不是gmail.com或yahoo.com),包含全名(名+姓)而非仅有名。对于Skrapp无法找到邮箱的联系人,尝试使用公司的LinkedIn URL作为替代标识符。可以考虑瀑布式方法——将未匹配的联系人通过第二个数据丰富工具运行(多工具策略参考)。
/sales-enrichCRM sync not updating with new contacts added to a list
CRM同步没有更新名单中新增的联系人
Symptom: You added new contacts to a Skrapp list that is synced to your CRM, but the new contacts are not appearing in the CRM.
Cause: CRM sync operates at the list level and may not automatically push incremental updates — depending on the integration, you may need to manually re-trigger the sync after adding new contacts to an already-synced list.
Solution: Check the integration settings for your CRM — some integrations support auto-sync on list changes, while others require a manual re-sync. Try disconnecting and reconnecting the list sync to force a full refresh. If the issue persists, export the list as CSV and import directly into your CRM as a workaround. For real-time sync needs, consider using the Zapier integration which can trigger on new contacts added to a list.
症状:你给已同步到CRM的Skrapp名单添加了新的联系人,但新联系人没有出现在CRM中。
原因:CRM同步基于名单层级,可能不会自动推送增量更新——根据集成的不同,你可能需要在给已同步的名单添加新联系人后手动重新触发同步。
解决方案:检查你使用的CRM的集成设置——部分集成支持名单变更自动同步,其他的需要手动重新同步。尝试断开并重新连接名单同步,强制全量刷新。如果问题仍然存在,将名单导出为CSV,直接导入CRM作为临时方案。如果需要实时同步,可以考虑使用Zapier集成,它可以在名单新增联系人时触发同步。