internal-comms

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🇺🇸

Original

English
🇨🇳

Translation

Chinese

Internal Communications

内部沟通文档

Document Types

文档类型

Status Report

状态报告

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markdown
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[Project Name] Status Report

[Project Name] Status Report

Date: [Date] Author: [Name] Status: 🟢 On Track / 🟡 At Risk / 🔴 Blocked
Date: [Date] Author: [Name] Status: 🟢 On Track / 🟡 At Risk / 🔴 Blocked

Summary

Summary

[2-3 sentence overview]
[2-3 sentence overview]

Progress This Week

Progress This Week

  • Completed: [items]
  • In Progress: [items]
  • Blocked: [items with owners]
  • Completed: [items]
  • In Progress: [items]
  • Blocked: [items with owners]

Key Metrics

Key Metrics

MetricTargetActualTrend
[Metric][Target][Actual]⬆️/➡️/⬇️
MetricTargetActualTrend
[Metric][Target][Actual]⬆️/➡️/⬇️

Next Week

Next Week

  • [Planned items]
  • [Planned items]

Risks & Mitigations

Risks & Mitigations

RiskImpactMitigationOwner
[Risk]H/M/L[Action][Name]
RiskImpactMitigationOwner
[Risk]H/M/L[Action][Name]

Asks

Asks

  • [Any blockers needing escalation]
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  • [Any blockers needing escalation]
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Leadership Update

领导层更新

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[Team] Update - [Date]

[Team] Update - [Date]

TL;DR

TL;DR

[One paragraph executive summary - the only thing busy execs will read]
[One paragraph executive summary - the only thing busy execs will read]

Wins

Wins

  • [Key accomplishment with impact]
  • [Key accomplishment with impact]
  • [Key accomplishment with impact]
  • [Key accomplishment with impact]

Challenges

Challenges

  • [Challenge]: [What we're doing about it]
  • [Challenge]: [What we're doing about it]

Key Decisions Needed

Key Decisions Needed

  1. [Decision]: [Context, options, recommendation]
  1. [Decision]: [Context, options, recommendation]

Metrics Dashboard

Metrics Dashboard

[Include 3-5 key metrics with trends]
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[Include 3-5 key metrics with trends]
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Incident Report

事故报告

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Incident Report: [Title]

Incident Report: [Title]

Severity: P0/P1/P2/P3 Duration: [Start] - [End] Impact: [User/revenue impact] Status: Resolved/Monitoring/Active
Severity: P0/P1/P2/P3 Duration: [Start] - [End] Impact: [User/revenue impact] Status: Resolved/Monitoring/Active

Timeline

Timeline

Time (UTC)Event
[Time][What happened]
Time (UTC)Event
[Time][What happened]

Root Cause

Root Cause

[Clear explanation of what went wrong]
[Clear explanation of what went wrong]

Resolution

Resolution

[What was done to fix it]
[What was done to fix it]

Action Items

Action Items

ItemOwnerDue DateStatus
[Action][Name][Date]⬜/✅
ItemOwnerDue DateStatus
[Action][Name][Date]⬜/✅

Lessons Learned

Lessons Learned

  • [What we learned]
  • [What we'll do differently]
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  • [What we learned]
  • [What we'll do differently]
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All-Hands Announcement

全员公告

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[Announcement Title]

[Announcement Title]

Hey team,
[Opening that sets context]
What's happening: [Clear, simple explanation]
Why it matters: [Impact and benefits]
What you need to do: [Specific actions if any]
Timeline:
Questions? [Where to ask]
[Sign-off]
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Hey team,
[Opening that sets context]
What's happening: [Clear, simple explanation]
Why it matters: [Impact and benefits]
What you need to do: [Specific actions if any]
Timeline:
Questions? [Where to ask]
[Sign-off]
undefined

Writing Principles

撰写原则

  1. Lead with the bottom line - Busy readers skim
  2. Be specific - Numbers > adjectives
  3. Own problems - "We missed" not "It was missed"
  4. Action-oriented - Every problem has a next step
  5. Appropriate tone - Match urgency to content
  1. 开门见山 - 忙碌的读者通常只会浏览内容
  2. 具体明确 - 用数据而非形容词
  3. 主动担责 - 用“我们未完成”而非“任务未完成”
  4. 注重行动 - 每个问题都要有后续解决步骤
  5. 语气恰当 - 语气要与内容的紧急程度匹配