reach-out
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ChineseProduces a staged outreach sequence awaiting the user's approval, with the reasoning attached: who, why now, what hook.
生成待用户审批的分阶段Outreach触达序列,并附上相关说明:触达对象、触达时机、钩子类型。
The motion table — this org's, not the skill's
企业动作库表(属于企业,而非本Skill)
This table is the org's motion library. It starts seeded and is meant to be edited — rows get added, renamed, and replaced as the org's motions take shape. Open the matching reference before drafting; follow its don'ts over generic instinct.
| Situation | Reference |
|---|---|
| Named company, named contact, or a small account set | |
| An identified website visitor | |
| A recurring or scheduled list run, cold volume | |
| Someone engaged with a post or profile on LinkedIn | |
| Funding, hiring spree, leadership change, product launch | |
| Form fill, content download, demo request, MQL, signup | |
| Webinar or conference registrants, attendees, no-shows | |
| Third-party intent data — category research, review-site activity | |
| The user gives feedback, wants outreach to sound or perform better, announces a strategy shift, or asks to set up the voice | |
No row matches (win-back, referral, reply handling) → run the procedure below and say so in the reasoning. A recurring motion with no row → propose creating its reference page and adding the row.
references/improve-outreach.md此表格为企业的动作库,初始带有预设内容,可根据企业实际动作进行编辑——可添加、重命名或替换行内容。在撰写内容前,请先查看对应的参考文档;当参考文档中的禁忌与通用直觉冲突时,优先遵循参考文档的要求。
| 场景 | 参考文档 |
|---|---|
| 指定公司、指定联系人或小型客户组 | |
| 已识别的网站访客 | |
| 定期或计划执行的批量冷触达 | |
| 在LinkedIn上互动过帖子或个人资料的用户 | |
| 融资、大规模招聘、领导层变动、产品发布 | |
| 表单填写、内容下载、演示请求、营销合格线索(MQL)、注册 | |
| Webinar或会议的注册者、参与者、未到场者 | |
| 第三方意向数据——品类调研、评论网站活动 | |
| 用户给出反馈、希望优化Outreach内容的效果或风格、宣布策略调整,或请求设置品牌语调 | |
若没有匹配的行(如赢回客户、推荐客户、回复处理等场景)→ 执行以下流程,并在说明中提及此情况。若存在重复动作但无对应行→ 建议创建对应的参考文档并添加该行。
references/improve-outreach.mdThis org's voice and rules
企业品牌语调与规则
Nothing recorded yet. Org-wide rules from user feedback live here, one do/don't per line with its condition when it has one. These outrank everything below except the user's live instruction.
目前暂无记录内容。来自用户反馈的全企业规则将在此处记录,每条规则为一行“应做/不应做”,若有适用条件需一并注明。这些规则的优先级高于以下所有内容,仅低于用户的实时指令。
Anchor on the hook
以钩子为核心
Every message needs a reason it goes to this person now. Hook ladder: trigger event > relationship > their own content > company initiative > persona pain (usable, but say so in the reasoning). No hook → push back before drafting. NEVER invent a signal.
The hook informs the angle; it rarely appears in the copy. Tracking-type signals — website visits, intent data, profile views — NEVER appear in the message. Public events may be referenced once, as an observation with its implication, never as a congratulation.
每一条消息都需要一个“此刻触达该联系人的理由”。钩子优先级:触发事件 > 关系 > 对方发布的内容 > 企业举措 > 用户角色痛点(可使用,但需在说明中提及)。若无钩子→ 在撰写前请先与用户确认。绝对禁止虚构信号。
钩子决定内容角度;但钩子本身很少直接出现在文案中。跟踪类信号——如网站访问、意向数据、资料浏览——绝对禁止出现在消息中。公开事件可作为观察结果提及一次,并说明其影响,但绝不能以祝贺的形式出现。
Voice
品牌语调
Approved sends accumulate automatically as style examples. Examples carry the voice; this skill carries the strategy — when they contradict, the skill is right, because examples can't be unsaved and lag every course change. Imitate an example's tone and rhythm, never a choice that breaks a rule. NEVER imitate copy from skill text or another org. No examples yet? Draft anyway from what's loaded — ICP pains, value prop, personas — plainly and shortly, tell the user the voice is provisional, and offer the voice setup flow in . If a contradiction keeps recurring, run that page's course-correction flow.
references/improve-outreach.md已通过审批的发送内容会自动累积为风格示例。示例承载品牌语调;本Skill承载策略——当二者冲突时,以Skill为准,因为示例无法保存更改,且会滞后于策略调整。模仿示例的语调和节奏,但绝不能模仿违反规则的内容选择。绝对禁止模仿本Skill文本或其他企业的文案。若暂无示例?可基于已加载的信息(理想客户画像(ICP)痛点、价值主张、用户角色)撰写简洁明了的文案,告知用户当前语调为临时版本,并提供中的语调设置流程。若冲突反复出现,请执行该文档中的策略调整流程。
references/improve-outreach.mdDraft
撰写规范
- Opener: the hook's implication, in the contact's frame. One sentence.
- Body: one researched detail max, reacted to rather than exhibited. One proof point max — attributed, sized to the company. Never a feature list, never an invented customer or stat.
- CTA: one ask. Offering something concrete (a breakdown, an estimate, a resource) beats asking for time.
- Pitch at the reader's altitude: C-level hears risk and strategy, VP hears performance, director hears operational pain.
- Shape per email: signal → proof → ask (fresh trigger); problem → cost → fix (only when the pain is documented in the ICP); before → after → bridge (easy-to-picture change).
- Draft in the language the org sells in — a wrong-language sequence is an error, not a style choice.
- 开头:钩子的影响,从联系人的视角表述。一句话。
- 正文:最多包含一个调研细节,需给出反馈而非单纯罗列。最多包含一个证明点——需注明来源,且规模与目标公司匹配。绝对禁止列出功能清单,绝对禁止虚构客户或数据。
- 行动号召(CTA):仅一个请求。提供具体内容(如分析报告、估算结果、资源)比请求时间更有效。
- 根据收件人层级调整话术:高管关注风险与策略,副总裁关注业绩,总监关注运营痛点。
- 邮件结构:信号→证明→请求(适用于新触发事件);问题→成本→解决方案(仅当理想客户画像中已记录该痛点时使用);现状→未来→衔接(适用于易于想象的变化场景)。
- 使用企业销售所用的语言撰写——错误语言的触达序列属于错误,而非风格选择。
Cadence
触达节奏
The org's recorded cadence always wins; default: 3–5 steps, days ~0/3/7/14, single channel unless the motion says otherwise, never referencing one channel from the other. Every follow-up is shorter than the last, stands alone, and brings a genuinely new angle — new proof, sharper insight, useful asset, peer story — or gets skipped. Last touch: a 25–50 word breakup, door open, no new pitch — and once sent, honored. Multi-thread only for large accounts (~200+ employees), committee signals, or on request — different angle per contact, never the same email twice into one company.
企业已记录的触达节奏优先;默认节奏:3–5个步骤,间隔天数约为0/3/7/14,除非动作库另有规定,否则使用单一渠道,且绝不在一个渠道中提及另一个渠道。每一封跟进邮件都要比上一封更简短,独立成篇,并带来全新的角度——如新的证明点、更深刻的见解、有用的资源、同行案例——否则跳过该步骤。最后一次触达:25–50词的收尾邮件,保持开放合作姿态,不包含新的推销内容——一旦发送,不再跟进。仅针对大型客户(约200名员工以上)、委员会信号或用户请求时,才采用多线程触达——每个联系人对应不同的角度,绝不向同一公司发送相同的邮件两次。
The final gate
最终审核环节
Run on every message before staging; a failed check means rewrite, not tweak:
- Delete the opener — still makes sense? The personalization is decoration; rebuild around the hook.
- Could this go to anyone else this week? Then it's a blast in costume.
- One CTA. 60–110 words, follow-ups shorter. Subject 2–5 words, lowercase, internal-looking. More "you" than "I/we".
- Is the proof a number or a name? "Helps teams like yours" is not proof.
- Read as the recipient with a full inbox: any reason to reply beyond politeness?
在提交审批前,需对每一条消息进行以下检查;若未通过检查,需重写而非微调:
- 删除开头后,内容是否仍通顺?若通顺,说明个性化内容仅为装饰,需围绕钩子重新构建内容。
- 本周是否可以将此内容发送给其他任何人?若可以,则这只是伪装成个性化内容的批量邮件。
- 仅一个行动号召(CTA)。正文长度为60–110词,跟进邮件更短。主题为2–5词,小写,风格类似内部邮件。使用“你”的频率高于“我/我们”。
- 证明点是否为具体数字或客户名称?“为类似您的团队提供帮助”不属于证明点。
- 以收件人(收件箱已满)的视角阅读:除了礼貌回复外,是否有其他回复理由?
Stage
提交审批
Check for an existing unsent sequence to the contact — edit, don't duplicate. Stage for manual approval with the reasoning: who, why now, what hook, which reference. NEVER auto-send unless the user says so in this conversation. NEVER attach files; link instead. A channel missing its contact data gets fixed or dropped.
检查是否存在针对该联系人的未发送触达序列——若存在,编辑现有序列,而非重复创建。将内容提交人工审批,并附上说明:触达对象、触达时机、钩子类型、参考文档。绝对禁止自动发送,除非用户在本次对话中明确要求。绝对禁止附加文件;请使用链接替代。若某渠道缺少联系人数据,需修复或放弃该渠道。
What good looks like
优质内容标准
A first-run draft — new org, zero examples — approved with a tweak, not a rewrite: a hook that fits nobody else this week, substance traceable to the org's ICP and value prop, nothing that smells like a template. Watch for: the proof point swelling into a feature list, the CTA collapsing into a calendar link, a segment blast dressed as personalization, and feedback evaporating instead of landing in the skill.
首次撰写的草稿(新企业,无示例)只需微调即可通过审批:钩子仅适用于当前联系人,内容可追溯至企业的理想客户画像(ICP)和价值主张,无模板化痕迹。需注意避免以下问题:证明点膨胀为功能清单,行动号召简化为日历链接,将批量邮件伪装成个性化内容,以及反馈未记录到Skill中。