telnyx-voice-ruby

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Programmatic call control: make/receive calls, transfer, bridge, gather DTMF, stream audio. Real-time call events via webhooks.

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NPX Install

npx skill4agent add team-telnyx/skills telnyx-voice-ruby

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Translated version includes tags in frontmatter
<!-- Auto-generated from Telnyx OpenAPI specs. Do not edit. -->

Telnyx Voice - Ruby

Installation

bash
gem install telnyx

Setup

ruby
require "telnyx"

client = Telnyx::Client.new(
  api_key: ENV["TELNYX_API_KEY"], # This is the default and can be omitted
)
All examples below assume
client
is already initialized as shown above.

Error Handling

All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code:
ruby
response = client.calls.dial(
  connection_id: "7267xxxxxxxxxxxxxx",
  from: "+18005550101",
  to: "+18005550100"
)
puts(response)
Common error codes:
401
invalid API key,
403
insufficient permissions,
404
resource not found,
422
validation error (check field formats),
429
rate limited (retry with exponential backoff).

Important Notes

  • Phone numbers must be in E.164 format (e.g.,
    +13125550001
    ). Include the
    +
    prefix and country code. No spaces, dashes, or parentheses.
  • Pagination: Use
    .auto_paging_each
    for automatic iteration:
    page.auto_paging_each { |item| puts item.id }
    .

Operational Caveats

  • Call Control is event-driven. After
    dial()
    or an inbound webhook, issue follow-up commands from webhook handlers using the
    call_control_id
    in the event payload.
  • Outbound and inbound flows are different: outbound calls start with
    dial()
    , while inbound calls must be answered from the incoming webhook before other commands run.
  • A publicly reachable webhook endpoint is required for real call control. Without it, calls may connect but your application cannot drive the live call state.

Reference Use Rules

Do not invent Telnyx parameters, enums, response fields, or webhook fields.
  • If the parameter, enum, or response field you need is not shown inline in this skill, read references/api-details.md before writing code.
  • Before using any operation in
    ## Additional Operations
    , read the optional-parameters section and the response-schemas section.
  • Before reading or matching webhook fields beyond the inline examples, read the webhook payload reference.

Core Tasks

Dial an outbound call

Primary voice entrypoint. Agents need the async call-control identifiers returned here.
client.calls.dial()
POST /calls
ParameterTypeRequiredDescription
to
string (E.164)YesThe DID or SIP URI to dial out to.
from
string (E.164)YesThe
from
number to be used as the caller id presented to t...
connection_id
string (UUID)YesThe ID of the Call Control App (formerly ID of the connectio...
timeout_secs
integerNoThe number of seconds that Telnyx will wait for the call to ...
billing_group_id
string (UUID)NoUse this field to set the Billing Group ID for the call.
client_state
stringNoUse this field to add state to every subsequent webhook.
...+48 optional params in references/api-details.md
ruby
response = client.calls.dial(
  connection_id: "7267xxxxxxxxxxxxxx",
  from: "+18005550101",
  to: "+18005550100"
)

puts(response)
Primary response fields:
  • response.data.call_control_id
  • response.data.call_leg_id
  • response.data.call_session_id
  • response.data.is_alive
  • response.data.recording_id
  • response.data.call_duration

Answer an inbound call

Primary inbound call-control command.
client.calls.actions.answer()
POST /calls/{call_control_id}/actions/answer
ParameterTypeRequiredDescription
call_control_id
string (UUID)YesUnique identifier and token for controlling the call
billing_group_id
string (UUID)NoUse this field to set the Billing Group ID for the call.
client_state
stringNoUse this field to add state to every subsequent webhook.
webhook_url
string (URL)NoUse this field to override the URL for which Telnyx will sen...
...+26 optional params in references/api-details.md
ruby
response = client.calls.actions.answer("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ")

puts(response)
Primary response fields:
  • response.data.result
  • response.data.recording_id

Transfer a live call

Common post-answer control path with downstream webhook implications.
client.calls.actions.transfer()
POST /calls/{call_control_id}/actions/transfer
ParameterTypeRequiredDescription
to
string (E.164)YesThe DID or SIP URI to dial out to.
call_control_id
string (UUID)YesUnique identifier and token for controlling the call
timeout_secs
integerNoThe number of seconds that Telnyx will wait for the call to ...
client_state
stringNoUse this field to add state to every subsequent webhook.
webhook_url
string (URL)NoUse this field to override the URL for which Telnyx will sen...
...+33 optional params in references/api-details.md
ruby
response = client.calls.actions.transfer("call_control_id", to: "+18005550100")

puts(response)
Primary response fields:
  • response.data.result

Webhook Verification

Telnyx signs webhooks with Ed25519. Each request includes
telnyx-signature-ed25519
and
telnyx-timestamp
headers. Always verify signatures in production:
ruby
# In your webhook handler (e.g., Sinatra — use raw body):
post "/webhooks" do
  payload = request.body.read
  headers = {
    "telnyx-signature-ed25519" => request.env["HTTP_TELNYX_SIGNATURE_ED25519"],
    "telnyx-timestamp" => request.env["HTTP_TELNYX_TIMESTAMP"],
  }
  begin
    event = client.webhooks.unwrap(payload, headers)
  rescue => e
    halt 400, "Invalid signature: #{e.message}"
  end
  # Signature valid — event is the parsed webhook payload
  puts "Received event: #{event.data.event_type}"
  status 200
end

Webhooks

These webhook payload fields are inline because they are part of the primary integration path.

Call Answered

FieldTypeDescription
data.record_type
enum: eventIdentifies the type of the resource.
data.event_type
enum: call.answeredThe type of event being delivered.
data.id
uuidIdentifies the type of resource.
data.occurred_at
date-timeISO 8601 datetime of when the event occurred.
data.payload.call_control_id
stringCall ID used to issue commands via Call Control API.
data.payload.connection_id
stringCall Control App ID (formerly Telnyx connection ID) used in the call.
data.payload.call_leg_id
stringID that is unique to the call and can be used to correlate webhook events.
data.payload.call_session_id
stringID that is unique to the call session and can be used to correlate webhook ev...

Call Hangup

FieldTypeDescription
data.record_type
enum: eventIdentifies the type of the resource.
data.event_type
enum: call.hangupThe type of event being delivered.
data.id
uuidIdentifies the type of resource.
data.occurred_at
date-timeISO 8601 datetime of when the event occurred.
data.payload.call_control_id
stringCall ID used to issue commands via Call Control API.
data.payload.connection_id
stringCall Control App ID (formerly Telnyx connection ID) used in the call.
data.payload.call_leg_id
stringID that is unique to the call and can be used to correlate webhook events.
data.payload.call_session_id
stringID that is unique to the call session and can be used to correlate webhook ev...

Call Initiated

FieldTypeDescription
data.record_type
enum: eventIdentifies the type of the resource.
data.event_type
enum: call.initiatedThe type of event being delivered.
data.id
uuidIdentifies the type of resource.
data.occurred_at
date-timeISO 8601 datetime of when the event occurred.
data.payload.call_control_id
stringCall ID used to issue commands via Call Control API.
data.payload.connection_id
stringCall Control App ID (formerly Telnyx connection ID) used in the call.
data.payload.connection_codecs
stringThe list of comma-separated codecs enabled for the connection.
data.payload.offered_codecs
stringThe list of comma-separated codecs offered by caller.
If you need webhook fields that are not listed inline here, read the webhook payload reference before writing the handler.

Important Supporting Operations

Use these when the core tasks above are close to your flow, but you need a common variation or follow-up step.

Hangup call

End a live call from your webhook-driven control flow.
client.calls.actions.hangup()
POST /calls/{call_control_id}/actions/hangup
ParameterTypeRequiredDescription
call_control_id
string (UUID)YesUnique identifier and token for controlling the call
client_state
stringNoUse this field to add state to every subsequent webhook.
command_id
string (UUID)NoUse this field to avoid duplicate commands.
custom_headers
array[object]NoCustom headers to be added to the SIP BYE message.
ruby
response = client.calls.actions.hangup("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ")

puts(response)
Primary response fields:
  • response.data.result

Bridge calls

Trigger a follow-up action in an existing workflow rather than creating a new top-level resource.
client.calls.actions.bridge()
POST /calls/{call_control_id}/actions/bridge
ParameterTypeRequiredDescription
call_control_id
string (UUID)YesThe Call Control ID of the call you want to bridge with, can...
call_control_id
string (UUID)YesUnique identifier and token for controlling the call
client_state
stringNoUse this field to add state to every subsequent webhook.
command_id
string (UUID)NoUse this field to avoid duplicate commands.
video_room_id
string (UUID)NoThe ID of the video room you want to bridge with, can't be u...
...+16 optional params in references/api-details.md
ruby
response = client.calls.actions.bridge(
  "call_control_id",
  call_control_id_to_bridge_with: "v3:MdI91X4lWFEs7IgbBEOT9M4AigoY08M0WWZFISt1Yw2axZ_IiE4pqg"
)

puts(response)
Primary response fields:
  • response.data.result

Reject a call

Trigger a follow-up action in an existing workflow rather than creating a new top-level resource.
client.calls.actions.reject()
POST /calls/{call_control_id}/actions/reject
ParameterTypeRequiredDescription
cause
enum (CALL_REJECTED, USER_BUSY)YesCause for call rejection.
call_control_id
string (UUID)YesUnique identifier and token for controlling the call
client_state
stringNoUse this field to add state to every subsequent webhook.
command_id
string (UUID)NoUse this field to avoid duplicate commands.
ruby
response = client.calls.actions.reject("call_control_id", cause: :USER_BUSY)

puts(response)
Primary response fields:
  • response.data.result

Retrieve a call status

Fetch the current state before updating, deleting, or making control-flow decisions.
client.calls.retrieve_status()
GET /calls/{call_control_id}
ParameterTypeRequiredDescription
call_control_id
string (UUID)YesUnique identifier and token for controlling the call
ruby
response = client.calls.retrieve_status("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ")

puts(response)
Primary response fields:
  • response.data.call_control_id
  • response.data.call_duration
  • response.data.call_leg_id
  • response.data.call_session_id
  • response.data.client_state
  • response.data.end_time

List all active calls for given connection

Fetch the current state before updating, deleting, or making control-flow decisions.
client.connections.list_active_calls()
GET /connections/{connection_id}/active_calls
ParameterTypeRequiredDescription
connection_id
string (UUID)YesTelnyx connection id
page
objectNoConsolidated page parameter (deepObject style).
ruby
page = client.connections.list_active_calls("1293384261075731461")

puts(page)
Response wrapper:
  • items:
    page.data
  • pagination:
    page.meta
Primary item fields:
  • call_control_id
  • call_duration
  • call_leg_id
  • call_session_id
  • client_state
  • record_type

List call control applications

Inspect available resources or choose an existing resource before mutating it.
client.call_control_applications.list()
GET /call_control_applications
ParameterTypeRequiredDescription
sort
enum (created_at, connection_name, active)NoSpecifies the sort order for results.
filter
objectNoConsolidated filter parameter (deepObject style).
page
objectNoConsolidated page parameter (deepObject style).
ruby
page = client.call_control_applications.list

puts(page)
Response wrapper:
  • items:
    page.data
  • pagination:
    page.meta
Primary item fields:
  • id
  • created_at
  • updated_at
  • active
  • anchorsite_override
  • application_name

Additional Operations

Use the core tasks above first. The operations below are indexed here with exact SDK methods and required params; use references/api-details.md for full optional params, response schemas, and lower-frequency webhook payloads. Before using any operation below, read the optional-parameters section and the response-schemas section so you do not guess missing fields.
OperationSDK methodEndpointUse whenRequired params
Create a call control application
client.call_control_applications.create()
POST /call_control_applications
Create or provision an additional resource when the core tasks do not cover this flow.
application_name
,
webhook_event_url
Retrieve a call control application
client.call_control_applications.retrieve()
GET /call_control_applications/{id}
Fetch the current state before updating, deleting, or making control-flow decisions.
id
Update a call control application
client.call_control_applications.update()
PATCH /call_control_applications/{id}
Modify an existing resource without recreating it.
application_name
,
webhook_event_url
,
id
Delete a call control application
client.call_control_applications.delete()
DELETE /call_control_applications/{id}
Remove, detach, or clean up an existing resource.
id
SIP Refer a call
client.calls.actions.refer()
POST /calls/{call_control_id}/actions/refer
Trigger a follow-up action in an existing workflow rather than creating a new top-level resource.
sip_address
,
call_control_id
Send SIP info
client.calls.actions.send_sip_info()
POST /calls/{call_control_id}/actions/send_sip_info
Trigger a follow-up action in an existing workflow rather than creating a new top-level resource.
content_type
,
body
,
call_control_id

Other Webhook Events

Event
data.event_type
Description
callBridged
call.bridged
Call Bridged

For exhaustive optional parameters, full response schemas, and complete webhook payloads, see references/api-details.md.