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Found 55 Skills
Deep-dive usability evaluation of specific user tasks. Simulates novice user cognition step-by-step to identify learnability issues, unclear actions, and points of confusion.
Understand user experience with FullStory's digital experience intelligence platform.
Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.
Evaluate UX/UI using Jakob Nielsen's 10 usability heuristics. Comprehensive audit of visibility, control, consistency, error prevention, recognition, flexibility, aesthetics, error recovery, and documentation.
Apply the Aesthetic-Usability Effect — visually consistent, polished interfaces are perceived as more usable.
Design intuitive, meaningful interactions grounded in user goals and cognitive principles. Use when designing component behaviors, user flows, feedback systems, error handling, loading states, transitions, accessibility, keyboard navigation, touch/gesture interactions, or when evaluating interaction quality. Also use for modal vs modeless decisions, direct manipulation patterns, input device considerations, emotional/dramatic aspects of UX, or when asked about making interfaces feel responsive, humane, and goal-directed.
Apply cognitive fluency principles to improve clarity, trust, and conversion. Use when designing landing pages, writing copy, creating interfaces, or optimizing any content for better user comprehension and engagement.
Run /check-onboarding, then fix the highest priority onboarding issue. Creates one fix per invocation. Invoke again for next issue. Use /log-onboarding-issues to create issues without fixing.
UX laws and cognitive psychology principles for designing better interfaces
Design holistic user experiences using systems thinking, service design, and psychological principles. Triggers on: UX design, user experience, journey map, service blueprint, user flow, wireframe, accessibility, WCAG, design critique, heuristic review, cognitive load, design thinking, holistic design, JTBD, jobs to be done, user research synthesis.
Map and analyze the customer journey across Awareness, Consideration, Decision, Usage, and Advocacy stages. Use this skill when the user needs to understand the customer experience end-to-end, identify drop-off points, optimize touchpoints, or improve conversion — even if they say 'where are we losing customers', 'what's our funnel look like', or 'map the user experience'.
Apply Affordance Theory (Gibson, 1979; Norman, 1988) to analyze the action possibilities that an artifact provides to an actor. Use this skill when the user needs to evaluate technology design from an affordance perspective, identify why users struggle with an interface, analyze IT-enabled organizational change through affordance actualization, or when they ask 'what does this technology afford', 'why can't users figure out this feature', or 'how does technology enable new practices'.