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Found 1,470 Skills
CallMiner platform help — enterprise conversation analytics (Eureka) with omnichannel interaction capture, automated QA scoring, agent coaching, real-time alerts, compliance monitoring, and CX automation. Use when QA scoring is inconsistent or takes too long across agents, when needing to analyze 100% of customer interactions instead of sampling, when setting up automated compliance monitoring for regulated industries (healthcare, finance, collections), when CallMiner Coach scorecards aren't surfacing the right coaching moments, when CallMiner RealTime alerts aren't triggering during live calls, when ingesting audio or text into CallMiner via the Ingestion API, when CallMiner Analyze categories aren't matching expected interactions, or when evaluating CallMiner vs Observe.AI or NICE CXone analytics. Do NOT use for CCaaS platform selection (use /sales-ccaas-selection) or for sales-specific coaching strategy (use /sales-coaching).
Observe.AI platform help — enterprise contact center intelligence with Auto QA scoring on 100% of interactions, Agent Copilot real-time guidance, Coaching Copilot post-call performance management, VoiceAI and ChatAI virtual agents, screen recording, Insights Copilot. Use when setting up Observe.AI Auto QA scorecards for contact center agents, Agent Copilot not surfacing guidance during live calls, transcription accuracy issues or speaker attribution errors, comparing Observe.AI vs Balto or Cresta or CallMiner for contact center QA, integrating Observe.AI with Five9 or Amazon Connect or Talkdesk, or configuring compliance monitoring and regulatory audit trails. Do NOT use for building a general coaching program (use /sales-coaching) or reviewing a specific call transcript (use /sales-call-review).
Answer Enable Banking API FAQs and apply best practices for ASPSP/PSU terminology, pricing and activation expectations, production compliance fields, restricted application account linking, ASPSP identifiers and BICs, beta integrations, user identification, balances, transaction history and continuation keys, PSU headers, rate limits, JWT handling, session validity, expired sessions, language selection, ASPSP_ERROR retries, iframe/WebView/CORS issues, payment statuses, bulk payments, TPP infrastructure, and sandbox credential lookup. Use when Codex needs to explain edge cases, design robust Enable Banking behavior, or troubleshoot recurring API and UX problems.
Guide BSA/AML compliance program design and operation for broker-dealers, banks, and investment advisers. Use when the user asks about suspicious activity reports, currency transaction reports, OFAC screening, structuring detection, or FinCEN requirements. Also trigger when users mention 'large cash deposit', 'sanctions check', 'money laundering red flags', 'customer risk rating', 'unusual transaction patterns', 'wire to a foreign country', 'SDN list', 'tipping off a client about a SAR', 'AML audit', 'correspondent account due diligence', or ask whether a transaction needs to be reported.
WCAG 2.2 AA compliance, accessibility patterns, UX design for Power Platform. Use when: building accessible components, reviewing WCAG compliance, designing loading/empty/error states, responsive design, form accessibility, keyboard navigation, screen reader support, color contrast, focus management.
Configures and enforces password policies on CockroachDB clusters including minimum length, complexity requirements, and hash cost settings. Use when strengthening authentication requirements, setting up password policies for a new cluster, or meeting compliance password standards.
Enables Customer-Managed Encryption Keys (CMEK) on CockroachDB Cloud clusters with the Advanced plan and Advanced Security Add-on to give organizations control over data-at-rest encryption keys via their cloud provider's KMS. Use when enabling CMEK for compliance, rotating encryption keys, or verifying CMEK configuration.
Presales expert for China's government digital transformation market (ToG), proficient in policy interpretation, solution design, bid document preparation, POC validation, compliance requirements (classified protection/cryptographic assessment/Xinchuang domestic IT), and stakeholder management — helping technical teams efficiently win government IT projects.
Expert Baidu search optimization specialist focused on Chinese search engine ranking, Baidu ecosystem integration, ICP compliance, Chinese keyword research, and mobile-first indexing for the China market.
Query federation audit logs with compliance filtering
Autonomous DevSecOps & FinOps Guardrails. Orchestrates Gemini 3 Flash to audit Linux Kernel patches, Terraform cost drifts, and K8s compliance.
Run a comprehensive WCAG accessibility audit covering perceivable, operable, understandable, and robust principles. Use this skill whenever the user wants to audit accessibility, review WCAG compliance, fix accessibility issues, prepare for accessibility certification, address an accessibility lawsuit risk, or systematically improve a site's accessibility. Triggers on accessibility audit, WCAG audit, a11y audit, accessibility compliance, ADA compliance, screen reader test, keyboard navigation, accessibility report, fix accessibility, axe scan. Also triggers when accessibility issues have been reported and need systematic remediation.